TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Did us well Worked well. Refund estimated time of arrival is nice feature.
Date published: 2021-02-15
Rated 5 out of 5 by from Very satisfied Easy to use, happy with the results. I will use Turbo-tax again
Date published: 2021-02-15
Rated 5 out of 5 by from Stephen is awesome Great customer service doing my first tax return!!
Date published: 2021-02-15
Rated 5 out of 5 by from Awesome Loved it easy and fun to do. Before filing was a hassle now I had help at an affordable rate
Date published: 2021-02-15
Rated 5 out of 5 by from Turbo Tax makes filing my taxes so simple! I appreciate that I can log into my turbo Tax account and file my taxes on my lunch break so quickly and simply! I do not have to leave my home, sit and wait for long periods of time at tax preparation offices. Turbo Tax breaks it down into simple questions and guidance. 3 years with Turbo Tax and I will not go back to any other way!
Date published: 2021-02-15
Rated 5 out of 5 by from Love using Turbo Tax Using TurboTax is easy, non-stressful and very helpful to me. I have used them for a variety of years and have never had a problem with their product.
Date published: 2021-02-15
Rated 4 out of 5 by from Confusing but hopefully successful This is a difficult situation. I am attempting to get my 2nd Stimulus payment and not necessarily filing a return.
Date published: 2021-02-15
Rated 5 out of 5 by from Love TurboTax They make doing my taxes so quick and easy! Thank you!!!
Date published: 2021-02-15
Rated 3 out of 5 by from TurboTax is Easy, but Sneaky with Charges I always have a pretty easy time with TurboTax, this was my 3rd year using it to file my taxes. However, this year, there was a lot of charges that snuck up on me and there was NEVER any explanation as to why I was being charged. In the past 2 years of filing through TurboTax, there was not even a single charge. But now? $40 for state and $40 for federal?? That's ridiculous. It never explained to me why this year is costing me money, I just had to deal with it. They were also trying to charge me an additional $40 for paying through my refund! What a joke, honestly. I did NOT want to buy TurboDeluxe but it MADE ME. I am honestly ashamed. If I knew of any other easier way to file taxes, I absolutely would not use TurboTax anymore. I shouldn't have to deal with no explanation for $120 out of my pocket.
Date published: 2021-02-15
Rated 1 out of 5 by from Paid for deluxe was terrible Why pay for the extra help When it doesn’t work or correct anything
Date published: 2021-02-15
All TurboTax® Offerings Reviews - Page 13571
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Did us well Worked well. Refund estimated time of arrival is nice feature.
Date published: 2021-02-15
Rated 5 out of 5 by from Very satisfied Easy to use, happy with the results. I will use Turbo-tax again
Date published: 2021-02-15
Rated 5 out of 5 by from Stephen is awesome Great customer service doing my first tax return!!
Date published: 2021-02-15
Rated 5 out of 5 by from Awesome Loved it easy and fun to do. Before filing was a hassle now I had help at an affordable rate
Date published: 2021-02-15
Rated 5 out of 5 by from Turbo Tax makes filing my taxes so simple! I appreciate that I can log into my turbo Tax account and file my taxes on my lunch break so quickly and simply! I do not have to leave my home, sit and wait for long periods of time at tax preparation offices. Turbo Tax breaks it down into simple questions and guidance. 3 years with Turbo Tax and I will not go back to any other way!
Date published: 2021-02-15
Rated 5 out of 5 by from Love using Turbo Tax Using TurboTax is easy, non-stressful and very helpful to me. I have used them for a variety of years and have never had a problem with their product.
Date published: 2021-02-15
Rated 4 out of 5 by from Confusing but hopefully successful This is a difficult situation. I am attempting to get my 2nd Stimulus payment and not necessarily filing a return.
Date published: 2021-02-15
Rated 5 out of 5 by from Love TurboTax They make doing my taxes so quick and easy! Thank you!!!
Date published: 2021-02-15
Rated 3 out of 5 by from TurboTax is Easy, but Sneaky with Charges I always have a pretty easy time with TurboTax, this was my 3rd year using it to file my taxes. However, this year, there was a lot of charges that snuck up on me and there was NEVER any explanation as to why I was being charged. In the past 2 years of filing through TurboTax, there was not even a single charge. But now? $40 for state and $40 for federal?? That's ridiculous. It never explained to me why this year is costing me money, I just had to deal with it. They were also trying to charge me an additional $40 for paying through my refund! What a joke, honestly. I did NOT want to buy TurboDeluxe but it MADE ME. I am honestly ashamed. If I knew of any other easier way to file taxes, I absolutely would not use TurboTax anymore. I shouldn't have to deal with no explanation for $120 out of my pocket.
Date published: 2021-02-15
Rated 1 out of 5 by from Paid for deluxe was terrible Why pay for the extra help When it doesn’t work or correct anything
Date published: 2021-02-15
All TurboTax® Offerings Reviews - Page 13571