TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax gets better/easier to use every year Your software really simplifies filing taxes. This year was a very positive experience. I did hit a couple of snags. One had to do with reporting the sale of some investment property. I couldn't find the right combination to report sale of investment real estate. I called your helpline and in five minutes the problem was solved. I have nothing but praise for your telephone staff. When I transferred my data to prepare my state return, the first item for review was labelled "CG dividends". Now I am not the Wolf of Wallstreet, but I do have some experience with stock investments. I have never heard that term used and I had no idea what I was being asked to review, In all honesty, I was pretty tired by this time, so I decided to take a break and let it rest. This morning it only took me about another half hour of digging through my 1099s, etc. to determine that they were asking about Capital Gains (CG) distributions, not dividends. Maybe I'm just "picky", but that one word cost me about an hour of frustration. Having said all of that, you still get five stars. After all, nobody's perfect.
Date published: 2022-04-16
Rated 5 out of 5 by from Awesome great with so many new features this year and handling crypto was a breeze
Date published: 2022-04-16
Rated 4 out of 5 by from Turbo Tax Tries I've been using Intuit tax products since the mid 90's. They have made several changes in this version from the 2020 version. I found it informative, pretty straight forward, relatively easy to use
Date published: 2022-04-16
Rated 5 out of 5 by from Very thorough process! I found Turbo Tax to be an extremely thorough program and am very confident in the accuracy of my return as well as that I have taken advantage of every opportunity to reduce my tax liability.
Date published: 2022-04-16
Rated 5 out of 5 by from Hawaii Billionaire Lifestyle Great! Easy to follow! 1000% compatible with Hawaiian Billionaire lifestyle!
Date published: 2022-04-16
Rated 5 out of 5 by from Great product. I had a problem and spoke with a tax expert. She was able to help solve my problem. Great job!
Date published: 2022-04-16
Rated 5 out of 5 by from TurboTax was easy to use! This was my first time filing myself. I was so nervous and not confident. TurboTax made it easy every step of the way to find the correct information. What helped build my confidence was the ability to save and review my file as needed.
Date published: 2022-04-16
Rated 5 out of 5 by from Quivk and Easy TurboTax was so quick and easy to use and made sure I got the maximum return on my taxes this year.
Date published: 2022-04-16
Rated 5 out of 5 by from very easy to navigate this was my first time with turbo tax and I was very happy with my experience
Date published: 2022-04-16
Rated 2 out of 5 by from Incredible Fail Everything was great until the W2 G entry section decided to take 1-2 minutes to process EVERY INDIVIDUAL entry. Never fixed the problem for the entire filing season.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1358
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax gets better/easier to use every year Your software really simplifies filing taxes. This year was a very positive experience. I did hit a couple of snags. One had to do with reporting the sale of some investment property. I couldn't find the right combination to report sale of investment real estate. I called your helpline and in five minutes the problem was solved. I have nothing but praise for your telephone staff. When I transferred my data to prepare my state return, the first item for review was labelled "CG dividends". Now I am not the Wolf of Wallstreet, but I do have some experience with stock investments. I have never heard that term used and I had no idea what I was being asked to review, In all honesty, I was pretty tired by this time, so I decided to take a break and let it rest. This morning it only took me about another half hour of digging through my 1099s, etc. to determine that they were asking about Capital Gains (CG) distributions, not dividends. Maybe I'm just "picky", but that one word cost me about an hour of frustration. Having said all of that, you still get five stars. After all, nobody's perfect.
Date published: 2022-04-16
Rated 5 out of 5 by from Awesome great with so many new features this year and handling crypto was a breeze
Date published: 2022-04-16
Rated 4 out of 5 by from Turbo Tax Tries I've been using Intuit tax products since the mid 90's. They have made several changes in this version from the 2020 version. I found it informative, pretty straight forward, relatively easy to use
Date published: 2022-04-16
Rated 5 out of 5 by from Very thorough process! I found Turbo Tax to be an extremely thorough program and am very confident in the accuracy of my return as well as that I have taken advantage of every opportunity to reduce my tax liability.
Date published: 2022-04-16
Rated 5 out of 5 by from Hawaii Billionaire Lifestyle Great! Easy to follow! 1000% compatible with Hawaiian Billionaire lifestyle!
Date published: 2022-04-16
Rated 5 out of 5 by from Great product. I had a problem and spoke with a tax expert. She was able to help solve my problem. Great job!
Date published: 2022-04-16
Rated 5 out of 5 by from TurboTax was easy to use! This was my first time filing myself. I was so nervous and not confident. TurboTax made it easy every step of the way to find the correct information. What helped build my confidence was the ability to save and review my file as needed.
Date published: 2022-04-16
Rated 5 out of 5 by from Quivk and Easy TurboTax was so quick and easy to use and made sure I got the maximum return on my taxes this year.
Date published: 2022-04-16
Rated 5 out of 5 by from very easy to navigate this was my first time with turbo tax and I was very happy with my experience
Date published: 2022-04-16
Rated 2 out of 5 by from Incredible Fail Everything was great until the W2 G entry section decided to take 1-2 minutes to process EVERY INDIVIDUAL entry. Never fixed the problem for the entire filing season.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1358