TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281679 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from GOOD TAX SOFTWARE Easy to follow. A excellent product easy to use and accurate.
Date published: 2021-02-25
Rated 4 out of 5 by from It's great I had a good experience. very informative and helpful
Date published: 2021-02-25
Rated 1 out of 5 by from TURBO TAX WAS HORRIBLE THIS YEAR!!!!!! I have been filing my taxes using Turbo Tax for the past 7 years and this was the first year I had HUGE HUGE issues with trying to file. I live in the State of Wisconsin on I was on FLMA (Maternity Leave) and had a question asking if any of us took that this year so I marked yes. In the State of Wisconsin, we will not get a 1099G form it is reported on our W2 in box 14. So when I went to file our taxes the federal went through but the state kept getting kicked back saying that I could not e-file because I didn't have one or more forests. (Like I know what that means.) I called multiple times to try and figure it out and everyone was very nice and trying to be as helpful as possible. Turbo Tax - SHOULD HAVE HAD LANGUAGE SAY THAT THE REASON MY STATE TAXES WERENT BE E-FILED IS BECAUSE IT WANTED ANOTHER FORM AND THEN LIST THE MISSING FORMS (1099G). I had to go all the way back through my already submitted Federal Taxes and unclick that I was on Maternity Leave this past year in order for it to go through!!!!!
Date published: 2021-02-25
Rated 5 out of 5 by from TurboTax is GREAT!! I've using TurboTax for many years and it has never disappointed me. I wouldn't use any other means to do my taxes
Date published: 2021-02-25
Rated 1 out of 5 by from I AM NOT HAPPY WITH MY TURBO TAX EXPERIENCE MY 2020 FEDERAL TAXES, ACCORDING TO THE TURBO TAX E-MAILS, HAVE BEEN REJECTED 5 TIMES TODAY. I CALLED TURBO TAX AND A FEMALE CALLED ME BACK 30 MINUTES LATER AND GAVE ME A NUMBER TO PLUG I TO THE 2019 GROSS INCOME NUMBER ($4515) WHICH I USED AND STILL TURBO TAX SENDS ME 3 MORE E-MAILS INDICATING MY FEDERAL TAX HAS BEEN REJECTED BY THE IRS. I'D LIKE SOMEONE TO FIND OUT WHAT I HAVE TO DO TO GET MY FEDERAL TAX FILING ACCEPTED BY THE IRS.
Date published: 2021-02-25
Rated 5 out of 5 by from Excellent program, easy to use This is my 9th year using Turbotax, love it. Easy to use
Date published: 2021-02-25
Rated 5 out of 5 by from Great service Great service and great online service and free wow!!
Date published: 2021-02-25
Rated 5 out of 5 by from Thank you turbotax! I love using turbotax. it's super easy and the specialists are super friendly! I've been using TurboTax for about 4 years and I will continue to keep using it. Thank you for making taxes easy to do! :)
Date published: 2021-02-25
Rated 5 out of 5 by from TurboTax made filing my taxes easy! It makes filing my taxes less stressful every year!
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is very user friendly If I can use it anyone can. I am not very computer savvy but I have had no trouble using Turbo Tan.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 13565
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from GOOD TAX SOFTWARE Easy to follow. A excellent product easy to use and accurate.
Date published: 2021-02-25
Rated 4 out of 5 by from It's great I had a good experience. very informative and helpful
Date published: 2021-02-25
Rated 1 out of 5 by from TURBO TAX WAS HORRIBLE THIS YEAR!!!!!! I have been filing my taxes using Turbo Tax for the past 7 years and this was the first year I had HUGE HUGE issues with trying to file. I live in the State of Wisconsin on I was on FLMA (Maternity Leave) and had a question asking if any of us took that this year so I marked yes. In the State of Wisconsin, we will not get a 1099G form it is reported on our W2 in box 14. So when I went to file our taxes the federal went through but the state kept getting kicked back saying that I could not e-file because I didn't have one or more forests. (Like I know what that means.) I called multiple times to try and figure it out and everyone was very nice and trying to be as helpful as possible. Turbo Tax - SHOULD HAVE HAD LANGUAGE SAY THAT THE REASON MY STATE TAXES WERENT BE E-FILED IS BECAUSE IT WANTED ANOTHER FORM AND THEN LIST THE MISSING FORMS (1099G). I had to go all the way back through my already submitted Federal Taxes and unclick that I was on Maternity Leave this past year in order for it to go through!!!!!
Date published: 2021-02-25
Rated 5 out of 5 by from TurboTax is GREAT!! I've using TurboTax for many years and it has never disappointed me. I wouldn't use any other means to do my taxes
Date published: 2021-02-25
Rated 1 out of 5 by from I AM NOT HAPPY WITH MY TURBO TAX EXPERIENCE MY 2020 FEDERAL TAXES, ACCORDING TO THE TURBO TAX E-MAILS, HAVE BEEN REJECTED 5 TIMES TODAY. I CALLED TURBO TAX AND A FEMALE CALLED ME BACK 30 MINUTES LATER AND GAVE ME A NUMBER TO PLUG I TO THE 2019 GROSS INCOME NUMBER ($4515) WHICH I USED AND STILL TURBO TAX SENDS ME 3 MORE E-MAILS INDICATING MY FEDERAL TAX HAS BEEN REJECTED BY THE IRS. I'D LIKE SOMEONE TO FIND OUT WHAT I HAVE TO DO TO GET MY FEDERAL TAX FILING ACCEPTED BY THE IRS.
Date published: 2021-02-25
Rated 5 out of 5 by from Excellent program, easy to use This is my 9th year using Turbotax, love it. Easy to use
Date published: 2021-02-25
Rated 5 out of 5 by from Great service Great service and great online service and free wow!!
Date published: 2021-02-25
Rated 5 out of 5 by from Thank you turbotax! I love using turbotax. it's super easy and the specialists are super friendly! I've been using TurboTax for about 4 years and I will continue to keep using it. Thank you for making taxes easy to do! :)
Date published: 2021-02-25
Rated 5 out of 5 by from TurboTax made filing my taxes easy! It makes filing my taxes less stressful every year!
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is very user friendly If I can use it anyone can. I am not very computer savvy but I have had no trouble using Turbo Tan.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 13565