TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Pretty slick! My tax situation is relatively simple. It's great to have a quick, free way to file. And it's quite smooth, with a lot of stuff done automatically.
Date published: 2021-02-20
Rated 4 out of 5 by from Easy Easy to us. The only think i'd like to see improved is the link between entering 529 info and college expenses. Once you enter the 529 the stepper should ask to enter the college expenses in the same flow.
Date published: 2021-02-20
Rated 5 out of 5 by from $2k more on my return! Was initially going to file through H&R, gave turbo tax a shot before I filed. TT process was much more thorough in ruling out my deductions that I can take. And with what happened in 2020 including having to rideshare, TT was able to get me $2k more back on my return compared to the competitor. Very satisfied
Date published: 2021-02-20
Rated 3 out of 5 by from Turbo tax is awsome My experience was great with turbo tax. I would do it again
Date published: 2021-02-20
Rated 1 out of 5 by from Poor solution to a terrible problem Turbo Tax "Free" does not work for most tax situations. You will end up spending money, and you will be asked to upgrade to a more expensive version every few times you click a button. The software has many glitches, so spent a lot of time trying to work around those. I ended up having to enter details from a 1099-B manually after I spent about an hour trying to correct a box that did not import correctly. It was asking me to enter a number in a field, but some sort of interface glitch would not allow me to enter a number. After re-entering the 1099-B manually the amount of money I owed for federal taxes changed. That's not exactly confidence inspiring. I hope I don't get audited, I don't have the slightest clue if anything Turbo Tax did here was correct.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is Excellent! I've been using Turbo Tax for several years and have always been amazed on how easy and stress free it is to file my taxes. It's a great program with excellent step by step explanations for each section. You can't go wrong with this program... LOVE IT!
Date published: 2021-02-20
Rated 3 out of 5 by from Very complicated Loops a lot I spent a lot more on Turbotax this year than last year. It kept saving duplicated in the system that was confusing.
Date published: 2021-02-20
Rated 5 out of 5 by from Awsome! no problems, its one of the greatest aids to taxes ever
Date published: 2021-02-20
Rated 5 out of 5 by from loved how easy it was to use 5 stars all the way it was quick simple and I got a good return price
Date published: 2021-02-20
Rated 5 out of 5 by from Turbotax is great Have used the product for many years and have never had a problem until this year but the help desk is excellent
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 13557
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Pretty slick! My tax situation is relatively simple. It's great to have a quick, free way to file. And it's quite smooth, with a lot of stuff done automatically.
Date published: 2021-02-20
Rated 4 out of 5 by from Easy Easy to us. The only think i'd like to see improved is the link between entering 529 info and college expenses. Once you enter the 529 the stepper should ask to enter the college expenses in the same flow.
Date published: 2021-02-20
Rated 5 out of 5 by from $2k more on my return! Was initially going to file through H&R, gave turbo tax a shot before I filed. TT process was much more thorough in ruling out my deductions that I can take. And with what happened in 2020 including having to rideshare, TT was able to get me $2k more back on my return compared to the competitor. Very satisfied
Date published: 2021-02-20
Rated 3 out of 5 by from Turbo tax is awsome My experience was great with turbo tax. I would do it again
Date published: 2021-02-20
Rated 1 out of 5 by from Poor solution to a terrible problem Turbo Tax "Free" does not work for most tax situations. You will end up spending money, and you will be asked to upgrade to a more expensive version every few times you click a button. The software has many glitches, so spent a lot of time trying to work around those. I ended up having to enter details from a 1099-B manually after I spent about an hour trying to correct a box that did not import correctly. It was asking me to enter a number in a field, but some sort of interface glitch would not allow me to enter a number. After re-entering the 1099-B manually the amount of money I owed for federal taxes changed. That's not exactly confidence inspiring. I hope I don't get audited, I don't have the slightest clue if anything Turbo Tax did here was correct.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is Excellent! I've been using Turbo Tax for several years and have always been amazed on how easy and stress free it is to file my taxes. It's a great program with excellent step by step explanations for each section. You can't go wrong with this program... LOVE IT!
Date published: 2021-02-20
Rated 3 out of 5 by from Very complicated Loops a lot I spent a lot more on Turbotax this year than last year. It kept saving duplicated in the system that was confusing.
Date published: 2021-02-20
Rated 5 out of 5 by from Awsome! no problems, its one of the greatest aids to taxes ever
Date published: 2021-02-20
Rated 5 out of 5 by from loved how easy it was to use 5 stars all the way it was quick simple and I got a good return price
Date published: 2021-02-20
Rated 5 out of 5 by from Turbotax is great Have used the product for many years and have never had a problem until this year but the help desk is excellent
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 13557