TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from great fast and easy. been using for decads. I wouldn't use anything else.
Date published: 2021-05-13
Rated 5 out of 5 by from Great service and easy to use I'm fairly young and was stressed about filing my own taxes. Turbotax made it very easy and stress free!
Date published: 2021-05-13
Rated 5 out of 5 by from Easy to use and thorough. Great experience, will use again. Easy to use and affordable.
Date published: 2021-05-13
Rated 5 out of 5 by from Very Helpful! I like the information provided when I am not sure of the question. One click on the blue text and the explanation appears.
Date published: 2021-05-13
Rated 4 out of 5 by from turbotax premier Serious difficulty simply getting "Started"! Plus on the phone for 57minutes with your staff to get me "Started". Generally all went well after start. Could use more clarity in defining inputs as Federal or State or Total of both. Looking forward to my 3rd year with TurboTax.
Date published: 2021-05-13
Rated 2 out of 5 by from turbo tax is fair prompted to answer same questions several times.zzz
Date published: 2021-05-13
Rated 1 out of 5 by from This sucks every year TurboTax sends me an advertisement stating that I can E-file BOTH my Federal and State returns. BUT every single year, it 'finds' a reason why it can't and I have to go through the HASSLE to print it out and then take it to a Post Office to MAIL. Why advertise it if they LIE all the time??
Date published: 2021-05-13
Rated 4 out of 5 by from TTAX CLEAN UP+SIMPLIFY TX PD/EST+FRN TX 1116 FOREIGN TAX CREDIT IN TURBO TAX IS TOUGHER THAN JAPANESE ARITHMETIC. DATA SOURCE BUTTON IS LESS THAN ADEQUATE IN MANY PLACES. HARD TO TRACE MANY LINES USING ZOOM. GOES TO A CHOICE OF THINGS INSTEAD OF THE SOURCE OF THE ENTRY. ALMOST EVERYTHING ELSE IS SPOT ON.
Date published: 2021-05-13
Rated 3 out of 5 by from disappointed It took almost a month for this process to be completed. My first tax expert was completely non-responsive, after 3 weeks and multiple attempts to contact her and support I was reassigned even though I was told multiple times that my taxes were complete and in review. Once I was reassigned I learned that they hadn't truly been started and that they needed more information and more time. The final tax expert was responsive and quick, thankfully.
Date published: 2021-05-13
Rated 4 out of 5 by from Update your RMD parameters. RMD age is now 72. USUALLY VERY GOOD. WHAT HAPPENED TURBO TAX? HAD TO HUNT FOR WHERE TO RECORD ESTIMATED TAX PAYMENTS MADE FOR 2020. WHAT HAPPEN TO THE QUESTION, I PREFER TO TAKE THE STANDARD DEDUCTION. FOR THOSE OF US THAT KNOW WITHOUT GOING THROUGH ALL THE ITEMIZED DEDUCTION SCREENS ITS A PAIN TO GO TO HELP.
Date published: 2021-05-13
All TurboTax® Offerings Reviews - Page 1356
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from great fast and easy. been using for decads. I wouldn't use anything else.
Date published: 2021-05-13
Rated 5 out of 5 by from Great service and easy to use I'm fairly young and was stressed about filing my own taxes. Turbotax made it very easy and stress free!
Date published: 2021-05-13
Rated 5 out of 5 by from Easy to use and thorough. Great experience, will use again. Easy to use and affordable.
Date published: 2021-05-13
Rated 5 out of 5 by from Very Helpful! I like the information provided when I am not sure of the question. One click on the blue text and the explanation appears.
Date published: 2021-05-13
Rated 4 out of 5 by from turbotax premier Serious difficulty simply getting "Started"! Plus on the phone for 57minutes with your staff to get me "Started". Generally all went well after start. Could use more clarity in defining inputs as Federal or State or Total of both. Looking forward to my 3rd year with TurboTax.
Date published: 2021-05-13
Rated 2 out of 5 by from turbo tax is fair prompted to answer same questions several times.zzz
Date published: 2021-05-13
Rated 1 out of 5 by from This sucks every year TurboTax sends me an advertisement stating that I can E-file BOTH my Federal and State returns. BUT every single year, it 'finds' a reason why it can't and I have to go through the HASSLE to print it out and then take it to a Post Office to MAIL. Why advertise it if they LIE all the time??
Date published: 2021-05-13
Rated 4 out of 5 by from TTAX CLEAN UP+SIMPLIFY TX PD/EST+FRN TX 1116 FOREIGN TAX CREDIT IN TURBO TAX IS TOUGHER THAN JAPANESE ARITHMETIC. DATA SOURCE BUTTON IS LESS THAN ADEQUATE IN MANY PLACES. HARD TO TRACE MANY LINES USING ZOOM. GOES TO A CHOICE OF THINGS INSTEAD OF THE SOURCE OF THE ENTRY. ALMOST EVERYTHING ELSE IS SPOT ON.
Date published: 2021-05-13
Rated 3 out of 5 by from disappointed It took almost a month for this process to be completed. My first tax expert was completely non-responsive, after 3 weeks and multiple attempts to contact her and support I was reassigned even though I was told multiple times that my taxes were complete and in review. Once I was reassigned I learned that they hadn't truly been started and that they needed more information and more time. The final tax expert was responsive and quick, thankfully.
Date published: 2021-05-13
Rated 4 out of 5 by from Update your RMD parameters. RMD age is now 72. USUALLY VERY GOOD. WHAT HAPPENED TURBO TAX? HAD TO HUNT FOR WHERE TO RECORD ESTIMATED TAX PAYMENTS MADE FOR 2020. WHAT HAPPEN TO THE QUESTION, I PREFER TO TAKE THE STANDARD DEDUCTION. FOR THOSE OF US THAT KNOW WITHOUT GOING THROUGH ALL THE ITEMIZED DEDUCTION SCREENS ITS A PAIN TO GO TO HELP.
Date published: 2021-05-13
All TurboTax® Offerings Reviews - Page 1356