TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from Very Helpful Online help feature is really helpful. You get help within a few minutes with a variety of questions
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax is awesome Turbo Tax is helpful in preparing my taxes. Easy to use and support staff available.
Date published: 2021-02-21
Rated 5 out of 5 by from Very easy to use Turbo tax is very easy to use and takes all the guess work out of filing taxes.
Date published: 2021-02-21
Rated 5 out of 5 by from Very easy to use. Completed my filing for all income and 3 rental homes in just under an hour.
Date published: 2021-02-21
Rated 5 out of 5 by from Better than a CPA This is my first year married and filing my taxes jointly so naturally my husband and I sought out a CPA. After uploading and emailing documents back and forth for a couple of weeks, and paying just under $500, our CPA came back with an astronomical number saying we owed the FEDS. My husband and I have always received a fat tax return prior to being married and we couldn't understand what the heck happened. So I turned to Turbotax. Turbotax imported all my documents so there was no hassle with uploading stuff and I was walked through each and every step with ease. When I had a question, I just clicked on the drop down and the information was provided without delay. In the end, we owed the Feds way less and that's only because we didn't update our W-4 correctly after getting married. Next year though, I'm confident we will break even or get a refund. I'm scrapping the CPA idea from this point on and I will only use Turbotax.
Date published: 2021-02-21
Rated 3 out of 5 by from Too "dumbed down" I've been using TurboTax for 30 years. Since Intuit got ahold of it, it's gone down hill in its flexibility. E.g. I cannot look at and enter data directly into the tax forms (as I once could). This year I had to call Help for the first time ever, just to get around the dumbed down interface. I needed to add a 1099-NEC to my wife's self-employment after I had completed the self-employment entries and hit Done. No way to go back in to add it. Had to create a bogus second line of business for her.
Date published: 2021-02-21
Rated 5 out of 5 by from exactly what I was looking for GREAT JOB. IT WAS GREAT, I RECOMENDED TO ANYONE TO FILE THEIR TAXES
Date published: 2021-02-21
Rated 3 out of 5 by from why can't this be on line? I don't understand why turbotax business isn't on-line with the rest of the suite. the requirement to download a quickbooks, and then transfer my online quickbooks was too annoying to follow through. I ended up entering manually.
Date published: 2021-02-21
Rated 3 out of 5 by from TurboTax is good but costs too much! Why should it cost $120 when I input all the information and it’s not that much info.
Date published: 2021-02-21
Rated 5 out of 5 by from Easy and Fast Turbotax is easy and explains anything I needed help on with a quick click on the "?" I highly recommend using this site to file your return.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 13548
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Very Helpful Online help feature is really helpful. You get help within a few minutes with a variety of questions
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax is awesome Turbo Tax is helpful in preparing my taxes. Easy to use and support staff available.
Date published: 2021-02-21
Rated 5 out of 5 by from Very easy to use Turbo tax is very easy to use and takes all the guess work out of filing taxes.
Date published: 2021-02-21
Rated 5 out of 5 by from Very easy to use. Completed my filing for all income and 3 rental homes in just under an hour.
Date published: 2021-02-21
Rated 5 out of 5 by from Better than a CPA This is my first year married and filing my taxes jointly so naturally my husband and I sought out a CPA. After uploading and emailing documents back and forth for a couple of weeks, and paying just under $500, our CPA came back with an astronomical number saying we owed the FEDS. My husband and I have always received a fat tax return prior to being married and we couldn't understand what the heck happened. So I turned to Turbotax. Turbotax imported all my documents so there was no hassle with uploading stuff and I was walked through each and every step with ease. When I had a question, I just clicked on the drop down and the information was provided without delay. In the end, we owed the Feds way less and that's only because we didn't update our W-4 correctly after getting married. Next year though, I'm confident we will break even or get a refund. I'm scrapping the CPA idea from this point on and I will only use Turbotax.
Date published: 2021-02-21
Rated 3 out of 5 by from Too "dumbed down" I've been using TurboTax for 30 years. Since Intuit got ahold of it, it's gone down hill in its flexibility. E.g. I cannot look at and enter data directly into the tax forms (as I once could). This year I had to call Help for the first time ever, just to get around the dumbed down interface. I needed to add a 1099-NEC to my wife's self-employment after I had completed the self-employment entries and hit Done. No way to go back in to add it. Had to create a bogus second line of business for her.
Date published: 2021-02-21
Rated 5 out of 5 by from exactly what I was looking for GREAT JOB. IT WAS GREAT, I RECOMENDED TO ANYONE TO FILE THEIR TAXES
Date published: 2021-02-21
Rated 3 out of 5 by from why can't this be on line? I don't understand why turbotax business isn't on-line with the rest of the suite. the requirement to download a quickbooks, and then transfer my online quickbooks was too annoying to follow through. I ended up entering manually.
Date published: 2021-02-21
Rated 3 out of 5 by from TurboTax is good but costs too much! Why should it cost $120 when I input all the information and it’s not that much info.
Date published: 2021-02-21
Rated 5 out of 5 by from Easy and Fast Turbotax is easy and explains anything I needed help on with a quick click on the "?" I highly recommend using this site to file your return.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 13548