TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 3 out of 5 by from Less efficient, less helpful this year. Changes to Turbo Tax this year made using Turbo Tax more cumbersome and not as helpful as in former years. In addition, the "live" help was nonexistent. I tried but could only get the pre-typed responses. I finished and indicated that yes I would like an expert review. However, the first "appointment" was weeks away. Not what I expected given the hype.
Date published: 2021-02-20
Rated 5 out of 5 by from TurboTax is a great program Easy and user friendly. Much better than others I have tried in the past.
Date published: 2021-02-20
Rated 5 out of 5 by from awesome easy and fun !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2021-02-20
Rated 5 out of 5 by from Always a Breeze to File Taxes Great experience. The questions are pretty simple yet concise and I had an easy experience.
Date published: 2021-02-20
Rated 5 out of 5 by from Very easy Should have done it this way a long time ago.instead of hiding
Date published: 2021-02-20
Rated 5 out of 5 by from awesome customer service great customer service totally recommend their live chats, makes the easy even easier!!!!
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax SO easy to use! Turbo Tax is easy to enter information. Has useful information throughout the filing process. I have used it for several years.
Date published: 2021-02-20
Rated 3 out of 5 by from Complicated I prepaid for the program but was then asked to pay for it again. Disappointing.
Date published: 2021-02-20
Rated 5 out of 5 by from Filing was easy on your website, and awesome My uncle talked me thru it, for this is my first time. Thank I can do this next year.
Date published: 2021-02-20
Rated 4 out of 5 by from Fast and simple Easy to use, almost everything that you would have a question on is answered and explained for you. Just wish that even the Deluxe version wasn't so expensive.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 13546
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Less efficient, less helpful this year. Changes to Turbo Tax this year made using Turbo Tax more cumbersome and not as helpful as in former years. In addition, the "live" help was nonexistent. I tried but could only get the pre-typed responses. I finished and indicated that yes I would like an expert review. However, the first "appointment" was weeks away. Not what I expected given the hype.
Date published: 2021-02-20
Rated 5 out of 5 by from TurboTax is a great program Easy and user friendly. Much better than others I have tried in the past.
Date published: 2021-02-20
Rated 5 out of 5 by from awesome easy and fun !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2021-02-20
Rated 5 out of 5 by from Always a Breeze to File Taxes Great experience. The questions are pretty simple yet concise and I had an easy experience.
Date published: 2021-02-20
Rated 5 out of 5 by from Very easy Should have done it this way a long time ago.instead of hiding
Date published: 2021-02-20
Rated 5 out of 5 by from awesome customer service great customer service totally recommend their live chats, makes the easy even easier!!!!
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax SO easy to use! Turbo Tax is easy to enter information. Has useful information throughout the filing process. I have used it for several years.
Date published: 2021-02-20
Rated 3 out of 5 by from Complicated I prepaid for the program but was then asked to pay for it again. Disappointing.
Date published: 2021-02-20
Rated 5 out of 5 by from Filing was easy on your website, and awesome My uncle talked me thru it, for this is my first time. Thank I can do this next year.
Date published: 2021-02-20
Rated 4 out of 5 by from Fast and simple Easy to use, almost everything that you would have a question on is answered and explained for you. Just wish that even the Deluxe version wasn't so expensive.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 13546