TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Pretty painless We had a simple return and it walked through it pretty painlessly. There was one point where it accidentally took my wife's income twice, but was easy to straighten out. And there were about a hundred final steps, but it didn't take too long.
Date published: 2021-02-20
Rated 5 out of 5 by from good easy way to file taxes awesome software for easy tax returns even when having a side business
Date published: 2021-02-20
Rated 3 out of 5 by from Great experience The help from Willie was on point . With his help speeding process up alo
Date published: 2021-02-20
Rated 4 out of 5 by from Thank you Turbo Tax for all your help Yes, I did contact a live Turbo Tax expert. He was very helpful. I was trying to complete the Turbo Tax input data, and the system kept asking me for information from my 2019 Tax Return - very confusing! Finally, the expert found the problem - the TurboTax software was asking for data in line 8a of the 2019 1040-form; it should have asked for data from line 8b; my Turbo Tax expert found the software error; as soon as we added the corrected data the system moved forward to complete the function - we were actually trying to eliminate a data input for the 2020 data, which the software wanted for the 2019 data. This "correction" took 5 hours to correct. What a waste of time! Glad the expert found the problem - I was stuck in a "do-loop" and couldn't finish the tax data input.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is Easy & Awesome to use! This is my third year using Turbo Tax. I used to be scared of tax season because I never knew what to expect from it, but Turbo Tax makes it easy to use!
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo tax is so great to work with Turbo tax is very easy to use, and are helpful if you need anything answered.
Date published: 2021-02-20
Rated 4 out of 5 by from Easy to use and done fairly quickly Was looking for a way to do my taxes with some help without having to make an appointment and take them somewhere. This fit the bill and was not that expensive. I did not pay the extra for state taxes as we were did not owe anything or getting a refund and didn't feel that money was being well spent. Some steps seemed longer than needed, but it is our taxes.
Date published: 2021-02-20
Rated 4 out of 5 by from Turbo tax worked perfectly!! Thank you it was a good experience! Let's do it again next year!!!
Date published: 2021-02-20
Rated 5 out of 5 by from The Deadpool Overall using turbo tax has always been a good experience and I would recommend it to anyone.
Date published: 2021-02-20
Rated 4 out of 5 by from Tubotax feedback Too much "you're almost done" prompts along the way, when you're not.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 13544
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Pretty painless We had a simple return and it walked through it pretty painlessly. There was one point where it accidentally took my wife's income twice, but was easy to straighten out. And there were about a hundred final steps, but it didn't take too long.
Date published: 2021-02-20
Rated 5 out of 5 by from good easy way to file taxes awesome software for easy tax returns even when having a side business
Date published: 2021-02-20
Rated 3 out of 5 by from Great experience The help from Willie was on point . With his help speeding process up alo
Date published: 2021-02-20
Rated 4 out of 5 by from Thank you Turbo Tax for all your help Yes, I did contact a live Turbo Tax expert. He was very helpful. I was trying to complete the Turbo Tax input data, and the system kept asking me for information from my 2019 Tax Return - very confusing! Finally, the expert found the problem - the TurboTax software was asking for data in line 8a of the 2019 1040-form; it should have asked for data from line 8b; my Turbo Tax expert found the software error; as soon as we added the corrected data the system moved forward to complete the function - we were actually trying to eliminate a data input for the 2020 data, which the software wanted for the 2019 data. This "correction" took 5 hours to correct. What a waste of time! Glad the expert found the problem - I was stuck in a "do-loop" and couldn't finish the tax data input.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is Easy & Awesome to use! This is my third year using Turbo Tax. I used to be scared of tax season because I never knew what to expect from it, but Turbo Tax makes it easy to use!
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo tax is so great to work with Turbo tax is very easy to use, and are helpful if you need anything answered.
Date published: 2021-02-20
Rated 4 out of 5 by from Easy to use and done fairly quickly Was looking for a way to do my taxes with some help without having to make an appointment and take them somewhere. This fit the bill and was not that expensive. I did not pay the extra for state taxes as we were did not owe anything or getting a refund and didn't feel that money was being well spent. Some steps seemed longer than needed, but it is our taxes.
Date published: 2021-02-20
Rated 4 out of 5 by from Turbo tax worked perfectly!! Thank you it was a good experience! Let's do it again next year!!!
Date published: 2021-02-20
Rated 5 out of 5 by from The Deadpool Overall using turbo tax has always been a good experience and I would recommend it to anyone.
Date published: 2021-02-20
Rated 4 out of 5 by from Tubotax feedback Too much "you're almost done" prompts along the way, when you're not.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 13544