TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Turbo Tax- easy to use, easy to navigate, trustworthy deductions, and proofs any errors....Its so easy and user friendly
Date published: 2022-02-13
Rated 5 out of 5 by from Great software and available online assistance I would definitely go with 5 stars, my tax filing was kinda complicated with multiple variables but I was able to finish it using Turbotax software and was got an expert review, and the fees very reasonable
Date published: 2022-02-13
Rated 5 out of 5 by from We love turbo tax I have been using turbo tax for more than 5 years. Love its audit defense team and also the CPAs they have to guide you if you ever need them. Recommended 100%
Date published: 2022-02-13
Rated 3 out of 5 by from You never no what you'll pay The founders of the debt trap have integrated them selves into turbo tax.
Date published: 2022-02-13
Rated 5 out of 5 by from Switched from HR Block Online A much better experience with TurboTax than HR Block online. I actually used both products side by side, but ultimately stopped using HR Block because Turbotax so much clearer on investment income (and losses). Great product and worth the slightly higher cost.
Date published: 2022-02-13
Rated 5 out of 5 by from Turbo tax is straight forward and easy to navigat Have been using turbo tax for 10+ years, at least ,and they are always upon the latest changes.
Date published: 2022-02-13
Rated 5 out of 5 by from TurboTax is most intiutive! Turbotax is the easiest and fastest method to file taxes.
Date published: 2022-02-13
Rated 3 out of 5 by from Thorough, but supremely annoying Positive: The explanations for every bit of minutia of the tax-filing, legalese, math, etc., is very helpful and reassuring for someone like me who doesn't know much about accounting or the tax process. The live help for more specific problems (that is FINALLY free to all) is also great when I'm stumped (thank you, Kathleen!). Every possible deduction and credit is made transparent and puts me at ease that so much is being looked over to serve a customer. Negative: STOP. TRYING. TO. CONSTANTLY. UPSELL. ME. I selected the free option from the starting point for a reason. Your ads emphasize how free your services are, and I took you up on it. It feels like every other page is an offer to upsell me for additional services on my simple return that I simply don't need and it makes this already stressful process both much longer and much more irritating. Please consider at least reducing the number of ads for folks who already are starting at the bottom and maybe save them for those already paying for assistance.
Date published: 2022-02-13
Rated 5 out of 5 by from EXTREMELY EASY TO OPERATE Ive used it for several years now and plan to keep filing my taxes this way. :) Very pleased
Date published: 2022-02-13
Rated 3 out of 5 by from EASY TO USE I WAS REFERREDBY ANTHER CUSTOMER HOW DO I TELL IF SHE GETS HER REWARD? IM GONNA BE MAD SHE DOESNT GET IT
Date published: 2022-02-13
All TurboTax® Offerings Reviews - Page 13544
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax- easy to use, easy to navigate, trustworthy deductions, and proofs any errors....Its so easy and user friendly
Date published: 2022-02-13
Rated 5 out of 5 by from Great software and available online assistance I would definitely go with 5 stars, my tax filing was kinda complicated with multiple variables but I was able to finish it using Turbotax software and was got an expert review, and the fees very reasonable
Date published: 2022-02-13
Rated 5 out of 5 by from We love turbo tax I have been using turbo tax for more than 5 years. Love its audit defense team and also the CPAs they have to guide you if you ever need them. Recommended 100%
Date published: 2022-02-13
Rated 3 out of 5 by from You never no what you'll pay The founders of the debt trap have integrated them selves into turbo tax.
Date published: 2022-02-13
Rated 5 out of 5 by from Switched from HR Block Online A much better experience with TurboTax than HR Block online. I actually used both products side by side, but ultimately stopped using HR Block because Turbotax so much clearer on investment income (and losses). Great product and worth the slightly higher cost.
Date published: 2022-02-13
Rated 5 out of 5 by from Turbo tax is straight forward and easy to navigat Have been using turbo tax for 10+ years, at least ,and they are always upon the latest changes.
Date published: 2022-02-13
Rated 5 out of 5 by from TurboTax is most intiutive! Turbotax is the easiest and fastest method to file taxes.
Date published: 2022-02-13
Rated 3 out of 5 by from Thorough, but supremely annoying Positive: The explanations for every bit of minutia of the tax-filing, legalese, math, etc., is very helpful and reassuring for someone like me who doesn't know much about accounting or the tax process. The live help for more specific problems (that is FINALLY free to all) is also great when I'm stumped (thank you, Kathleen!). Every possible deduction and credit is made transparent and puts me at ease that so much is being looked over to serve a customer. Negative: STOP. TRYING. TO. CONSTANTLY. UPSELL. ME. I selected the free option from the starting point for a reason. Your ads emphasize how free your services are, and I took you up on it. It feels like every other page is an offer to upsell me for additional services on my simple return that I simply don't need and it makes this already stressful process both much longer and much more irritating. Please consider at least reducing the number of ads for folks who already are starting at the bottom and maybe save them for those already paying for assistance.
Date published: 2022-02-13
Rated 5 out of 5 by from EXTREMELY EASY TO OPERATE Ive used it for several years now and plan to keep filing my taxes this way. :) Very pleased
Date published: 2022-02-13
Rated 3 out of 5 by from EASY TO USE I WAS REFERREDBY ANTHER CUSTOMER HOW DO I TELL IF SHE GETS HER REWARD? IM GONNA BE MAD SHE DOESNT GET IT
Date published: 2022-02-13
All TurboTax® Offerings Reviews - Page 13544