TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281648 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from TURBO TAX IS AWESOME! Excellent software...online help resolved my e file issue!
Date published: 2021-02-21
Rated 5 out of 5 by from GREAT SERVICE! I got great service. My tax return was rejected. I used the assistance and they helped me fix the problem. It was simple and easy.
Date published: 2021-02-21
Rated 5 out of 5 by from awesome the experience was great and easy to do for young adults that have no idea what they are doing.
Date published: 2021-02-21
Rated 5 out of 5 by from Taxes made easy! Long time customer. Seems to get easier and easier every year. Like the import and brokerage account info. Saves a lot of time.
Date published: 2021-02-21
Rated 1 out of 5 by from Turbotax needs a lot of work First and foremost, Turbo tax should have a clear link when you first login that says manually edit your tax files. It was asking for my parent's info, and they put that my mom was single and there was no clear way of manually editing it on my phone. Also, there were questions that turbotax asked me like if I was a student or if I had invested at all, and then after putting my income in, it said I was done, even though I had other documents for being a student and investing that I had told it that I needed to put in before filing. I am totally fine with going back and searching for where to put student scholarship information, but I think it is unacceptable for turbotax to say that I am done after putting just my wages and income when they know I am a student. Turbotax will need to make some changes to their user interface if they want me to still be a customer of theirs.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbotax is Awesome So simple, even I could do it. Helpful at every step
Date published: 2021-02-21
Rated 5 out of 5 by from TurboTax is OMG AMAZING! Simple to use and helps in everything. The best of every service I have used before.
Date published: 2021-02-21
Rated 1 out of 5 by from Cant print forms and state tax prep is clunky DO NOT RECOMMEND TT xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Date published: 2021-02-21
Rated 5 out of 5 by from Just Turbo tax is so easy love this app.been using it for past 2 years
Date published: 2021-02-21
Rated 5 out of 5 by from very easy very quick and easy would recommend to any one needing to do tax return
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 13544
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TURBO TAX IS AWESOME! Excellent software...online help resolved my e file issue!
Date published: 2021-02-21
Rated 5 out of 5 by from GREAT SERVICE! I got great service. My tax return was rejected. I used the assistance and they helped me fix the problem. It was simple and easy.
Date published: 2021-02-21
Rated 5 out of 5 by from awesome the experience was great and easy to do for young adults that have no idea what they are doing.
Date published: 2021-02-21
Rated 5 out of 5 by from Taxes made easy! Long time customer. Seems to get easier and easier every year. Like the import and brokerage account info. Saves a lot of time.
Date published: 2021-02-21
Rated 1 out of 5 by from Turbotax needs a lot of work First and foremost, Turbo tax should have a clear link when you first login that says manually edit your tax files. It was asking for my parent's info, and they put that my mom was single and there was no clear way of manually editing it on my phone. Also, there were questions that turbotax asked me like if I was a student or if I had invested at all, and then after putting my income in, it said I was done, even though I had other documents for being a student and investing that I had told it that I needed to put in before filing. I am totally fine with going back and searching for where to put student scholarship information, but I think it is unacceptable for turbotax to say that I am done after putting just my wages and income when they know I am a student. Turbotax will need to make some changes to their user interface if they want me to still be a customer of theirs.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbotax is Awesome So simple, even I could do it. Helpful at every step
Date published: 2021-02-21
Rated 5 out of 5 by from TurboTax is OMG AMAZING! Simple to use and helps in everything. The best of every service I have used before.
Date published: 2021-02-21
Rated 1 out of 5 by from Cant print forms and state tax prep is clunky DO NOT RECOMMEND TT xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Date published: 2021-02-21
Rated 5 out of 5 by from Just Turbo tax is so easy love this app.been using it for past 2 years
Date published: 2021-02-21
Rated 5 out of 5 by from very easy very quick and easy would recommend to any one needing to do tax return
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 13544