TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by from Horrible experience with TurboTax this year Previous years have been 4 stars. This year one star. I will NEVER use the crappy desk version again. I hate it! I've been a TT customer for over a decade and never had problems like this.
Date published: 2022-03-06
Rated 5 out of 5 by from Filing made easy what is so great about filing your taxes with Turbo tax it walks you thru all the steps and explains everything to you if you don't understand
Date published: 2022-03-06
Rated 4 out of 5 by from turbo tax self employed is expensive the live help was good Jasmine i forget her last name she was excellent. But overall its a good tax tool. But it should be free to file all the way around.
Date published: 2022-03-06
Rated 5 out of 5 by from Good job I didn't like having to pay but overall it was fine.
Date published: 2022-03-06
Rated 5 out of 5 by from Turbo Tax is Quick!! We love turbo tax because it is quick , efficient, and precise.
Date published: 2022-03-06
Rated 5 out of 5 by from Faster and Easier I have used a different online software for years. It was always anxiety-producing. The Turbo Tax interface is faster and easier to understand, has superior help and explanations, is more intuitive to navigate, and makes options for filing clear.
Date published: 2022-03-06
Rated 5 out of 5 by from Excellent Service! They make filing taxes so easy! Once I turned over all of my documents, there was nothing else for me to do. It was especially nice given some of the unique situations I faced, and they took care of everything for me. Absolutely the best way to do taxes!
Date published: 2022-03-06
Rated 5 out of 5 by from Turbotax is amazing Excellent service and kindly was able to navigate independently;
Date published: 2022-03-06
Rated 5 out of 5 by from Love the simplicity of questions I found one typo in the word "provide" but other than that, it was very seamless to complete taxes and navigate links
Date published: 2022-03-06
Rated 5 out of 5 by from amazing easy to use and very smooth, this is really nice to use
Date published: 2022-03-06
All TurboTax® Offerings Reviews - Page 13542
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Horrible experience with TurboTax this year Previous years have been 4 stars. This year one star. I will NEVER use the crappy desk version again. I hate it! I've been a TT customer for over a decade and never had problems like this.
Date published: 2022-03-06
Rated 5 out of 5 by from Filing made easy what is so great about filing your taxes with Turbo tax it walks you thru all the steps and explains everything to you if you don't understand
Date published: 2022-03-06
Rated 4 out of 5 by from turbo tax self employed is expensive the live help was good Jasmine i forget her last name she was excellent. But overall its a good tax tool. But it should be free to file all the way around.
Date published: 2022-03-06
Rated 5 out of 5 by from Good job I didn't like having to pay but overall it was fine.
Date published: 2022-03-06
Rated 5 out of 5 by from Turbo Tax is Quick!! We love turbo tax because it is quick , efficient, and precise.
Date published: 2022-03-06
Rated 5 out of 5 by from Faster and Easier I have used a different online software for years. It was always anxiety-producing. The Turbo Tax interface is faster and easier to understand, has superior help and explanations, is more intuitive to navigate, and makes options for filing clear.
Date published: 2022-03-06
Rated 5 out of 5 by from Excellent Service! They make filing taxes so easy! Once I turned over all of my documents, there was nothing else for me to do. It was especially nice given some of the unique situations I faced, and they took care of everything for me. Absolutely the best way to do taxes!
Date published: 2022-03-06
Rated 5 out of 5 by from Turbotax is amazing Excellent service and kindly was able to navigate independently;
Date published: 2022-03-06
Rated 5 out of 5 by from Love the simplicity of questions I found one typo in the word "provide" but other than that, it was very seamless to complete taxes and navigate links
Date published: 2022-03-06
Rated 5 out of 5 by from amazing easy to use and very smooth, this is really nice to use
Date published: 2022-03-06
All TurboTax® Offerings Reviews - Page 13542