TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 3 out of 5 by
62file58 from
Turbo is good
Great, could be a little more user-friendly. The fees could be a little better since you are doing it yourself.
Date published: 2021-04-04
Rated 5 out of 5 by
kYorkAmes from
TurboTax is awesome
Use this for my whole family. Love this program and ability to source all my credits.
Date published: 2021-04-04
Rated 5 out of 5 by
Michi67 from
great
It was easy to do, made me feel at ease. My whole family uses Turbotax!
Date published: 2021-04-04
Rated 5 out of 5 by
drdavidr from
Turbo Tax
This is a simple, easy way to pay. The ability of the application to fetch tax info online is a big help.
Date published: 2021-04-04
Rated 2 out of 5 by
BobbieGeo from
Not at all happy this year unlike previous 20 yrs.
I had several problems including having lost all my work after completion due to answering the "pop up" asking me if I wanted to check for updates. I did not find it user friendly.
Date published: 2021-04-04
Rated 5 out of 5 by
Ghostgirl77 from
great service like usual
Had a great experience like always, I needed help and my questions were answered. It was easy to file following all the steps. Good price too, thanks to my current insurance. Will definitely do it again next year.
Date published: 2021-04-04
Rated 5 out of 5 by
darysa from
annual event
We have been using Turbo tax for the last 6 years to file taxes. The prompts, explanations, and automatic calculations make filing super easy. Well worth the money spent on the program to make the process a one day event without worry that something was missed.
Date published: 2021-04-04
Rated 3 out of 5 by
sphenoid from
Easy to use but does not recognize my legal name
For the second year in a row, TurboTax would not finalize my tax forms when completed with my legal name. Instead I have to input the name I was given at birth, which does not match the legal name on my social security card, drivers license, W-2s, or other tax forms. This seems like a major inconsistency and oversight but I have not found a way to submit the federal and state tax returns without making that change.
Date published: 2021-04-04
Rated 1 out of 5 by
gigi553 from
ADDITIONAL FEES
They wouldn't let me complete my taxes until i upgraded and then charged an additional fee to file online.
Date published: 2021-04-04
Rated 5 out of 5 by
DTony from
Great to have a site to help us!
Great! I will use again!! I hope it stays as user friendly and easy to navigate
All TurboTax® Offerings Reviews - Page 1355
Date published: 2021-04-04
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 3 out of 5 by
62file58 from
Turbo is good
Great, could be a little more user-friendly. The fees could be a little better since you are doing it yourself.
Date published: 2021-04-04
Rated 5 out of 5 by
kYorkAmes from
TurboTax is awesome
Use this for my whole family. Love this program and ability to source all my credits.
Date published: 2021-04-04
Rated 5 out of 5 by
Michi67 from
great
It was easy to do, made me feel at ease. My whole family uses Turbotax!
Date published: 2021-04-04
Rated 5 out of 5 by
drdavidr from
Turbo Tax
This is a simple, easy way to pay. The ability of the application to fetch tax info online is a big help.
Date published: 2021-04-04
Rated 2 out of 5 by
BobbieGeo from
Not at all happy this year unlike previous 20 yrs.
I had several problems including having lost all my work after completion due to answering the "pop up" asking me if I wanted to check for updates. I did not find it user friendly.
Date published: 2021-04-04
Rated 5 out of 5 by
Ghostgirl77 from
great service like usual
Had a great experience like always, I needed help and my questions were answered. It was easy to file following all the steps. Good price too, thanks to my current insurance. Will definitely do it again next year.
Date published: 2021-04-04
Rated 5 out of 5 by
darysa from
annual event
We have been using Turbo tax for the last 6 years to file taxes. The prompts, explanations, and automatic calculations make filing super easy. Well worth the money spent on the program to make the process a one day event without worry that something was missed.
Date published: 2021-04-04
Rated 3 out of 5 by
sphenoid from
Easy to use but does not recognize my legal name
For the second year in a row, TurboTax would not finalize my tax forms when completed with my legal name. Instead I have to input the name I was given at birth, which does not match the legal name on my social security card, drivers license, W-2s, or other tax forms. This seems like a major inconsistency and oversight but I have not found a way to submit the federal and state tax returns without making that change.
Date published: 2021-04-04
Rated 1 out of 5 by
gigi553 from
ADDITIONAL FEES
They wouldn't let me complete my taxes until i upgraded and then charged an additional fee to file online.
Date published: 2021-04-04
Rated 5 out of 5 by
DTony from
Great to have a site to help us!
Great! I will use again!! I hope it stays as user friendly and easy to navigate
All TurboTax® Offerings Reviews - Page 1355
Date published: 2021-04-04