TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from EASY & AWESOME Retta was my review expert & she was warm, professional & very helpful. Thanks Retta!!
Date published: 2021-02-21
Rated 2 out of 5 by from turbotax is ok I was charged by turbotax for a tax return in Ohio, when I live in Michigan, and shouldn't have had to file there.
Date published: 2021-02-21
Rated 1 out of 5 by from Disappointed I was very disappointed to see that the online version makes you pay for the state return now. Previous years with the Turbo Tax deluxe purchase one state was free. Now its only free if you buy the CD?? How many laptops or tablets have CD players anymore. Very tricky on your part. I didn't realize till after I paid. I likely won't be using Turbo Tax in the future due to your lack of being forthright and upfront.
Date published: 2021-02-21
Rated 5 out of 5 by from Highly recommend!! Turbo taxes is very simple to use and helpful. When I did need help the staff was friendly and prompted.
Date published: 2021-02-21
Rated 5 out of 5 by from Easy to use and helpful information TurboTax has made the process so easy. I used the Help button quite a bit and found it helpful each time.
Date published: 2021-02-21
Rated 5 out of 5 by from TurboTax is great TurboTax is great Is easy to follow step-by-step The experts are really helpful
Date published: 2021-02-21
Rated 5 out of 5 by from Awesome experience Fist time user and I have to say it was a great experience. Hit a few snags along the way and called for help. each time I received a call within 2 minutes. Excellent! and Excellent customer service each time. New life long client.
Date published: 2021-02-21
Rated 5 out of 5 by from Easy and Stress-Free I have a lot of different situations to file every year - work a 9-5 job, own a business, and also work a side job during the summer. Thinking about doing tax prep fully on my own is daunting, and I am so happy TurboTax walks me through the process every year. They pull up deduction categories I would not think of on my own.
Date published: 2021-02-21
Rated 5 out of 5 by from Awesome app My SO & I have been using Turbo tax the past few years. So we're pretty satisfied.
Date published: 2021-02-21
Rated 5 out of 5 by from Very easy to use. This is my 5th year using Turbo Tax. Ive always had just a W2 and it was super easy. This year I had a 1099. I was very nervous . I had a few hiccups and was able to start over. Totally my fault. I made it way harder then it actually was. I used alot if the extra detailed links, just for clarification. I really appreciated that! Thank you for making this easy and cheap!!
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 13536
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from EASY & AWESOME Retta was my review expert & she was warm, professional & very helpful. Thanks Retta!!
Date published: 2021-02-21
Rated 2 out of 5 by from turbotax is ok I was charged by turbotax for a tax return in Ohio, when I live in Michigan, and shouldn't have had to file there.
Date published: 2021-02-21
Rated 1 out of 5 by from Disappointed I was very disappointed to see that the online version makes you pay for the state return now. Previous years with the Turbo Tax deluxe purchase one state was free. Now its only free if you buy the CD?? How many laptops or tablets have CD players anymore. Very tricky on your part. I didn't realize till after I paid. I likely won't be using Turbo Tax in the future due to your lack of being forthright and upfront.
Date published: 2021-02-21
Rated 5 out of 5 by from Highly recommend!! Turbo taxes is very simple to use and helpful. When I did need help the staff was friendly and prompted.
Date published: 2021-02-21
Rated 5 out of 5 by from Easy to use and helpful information TurboTax has made the process so easy. I used the Help button quite a bit and found it helpful each time.
Date published: 2021-02-21
Rated 5 out of 5 by from TurboTax is great TurboTax is great Is easy to follow step-by-step The experts are really helpful
Date published: 2021-02-21
Rated 5 out of 5 by from Awesome experience Fist time user and I have to say it was a great experience. Hit a few snags along the way and called for help. each time I received a call within 2 minutes. Excellent! and Excellent customer service each time. New life long client.
Date published: 2021-02-21
Rated 5 out of 5 by from Easy and Stress-Free I have a lot of different situations to file every year - work a 9-5 job, own a business, and also work a side job during the summer. Thinking about doing tax prep fully on my own is daunting, and I am so happy TurboTax walks me through the process every year. They pull up deduction categories I would not think of on my own.
Date published: 2021-02-21
Rated 5 out of 5 by from Awesome app My SO & I have been using Turbo tax the past few years. So we're pretty satisfied.
Date published: 2021-02-21
Rated 5 out of 5 by from Very easy to use. This is my 5th year using Turbo Tax. Ive always had just a W2 and it was super easy. This year I had a 1099. I was very nervous . I had a few hiccups and was able to start over. Totally my fault. I made it way harder then it actually was. I used alot if the extra detailed links, just for clarification. I really appreciated that! Thank you for making this easy and cheap!!
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 13536