TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by
Ptcarpit from
TurboTax did not update my correction
My filing was rejected because I mistakenly used the 2019 AGI figure rather than the 2020 one. When I made the correction and refiled, it was rejected again. Your message on my site stated the federal govt already rejected the AGI figure. However, your system did not save the changes I made. It still showed the 2019 figure.
Date published: 2022-02-24
Rated 5 out of 5 by
Ash from St Louis County from
Thank you, Turbo Tax!
Very user-friendly!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2022-02-24
Rated 3 out of 5 by
Pete 85 from
Online Turbo Tax Deluxe disappoints.
Turbo Tax download or disk would not install on my computer. Was forced to use online. Visibility of actions and access to forms is not available online. Used chat function twice to resolve 2020 carryover credits and capital loss questions. Operators had difficulty understanding and finding solutions. Finally it was resolved but was forced to buy upgrade for loss carryover. This was previously available on Deluxe home. Was forced to use online as Purchased disc and download would not install on my computer.
Date published: 2022-02-24
Rated 5 out of 5 by
AngieTMC from
I love using Turbo Tax
Its very simple and easy to walk through. i love filing with them
Date published: 2022-02-24
Rated 4 out of 5 by
Shakelocc from
TurboTax is easy
I did my taxes for the first time and TurboTax made it very easy
Date published: 2022-02-24
Rated 5 out of 5 by
dbigs from
Mike Did awesome
My turbo tax helper mike was awesome. He helped me so much and helped me.
Date published: 2022-02-24
Rated 5 out of 5 by
Dustin12326781004 from
Great
Very good. Did the greatest job. Thanks so much and have a great day
Date published: 2022-02-24
Rated 1 out of 5 by
PutAForkInMeImDone from
dont change your mind or else...
I changed my mind to efile instead. You have to add a state return in order to change this. why?? who thought this up? After I efiled, it said I was all done. What about paying the IRS and state what is due? Now i have to go figure out how to do that. I thought turbotax made it easy to file?
Date published: 2022-02-24
Rated 5 out of 5 by
Bella__ from
TurboTax is simple to use as a foreigner
Great support from Experts, quick connection, professional language and great coaching all at no price at all. Website design is simple and easy to navigate like a good GUI is. I noticed good security practices like three- factor authentication and error checking. Hope all goes well with my first tax return ever!
Date published: 2022-02-24
Rated 4 out of 5 by
BeanBean13 from
Simple and Easy to Use: Turbotax
It was a bit confusing at times, but that was mainly due on my part. Other than a few minor hiccups, the app was very informative and easy to navigate through.
All TurboTax® Offerings Reviews - Page 13536
Date published: 2022-02-24
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
Ptcarpit from
TurboTax did not update my correction
My filing was rejected because I mistakenly used the 2019 AGI figure rather than the 2020 one. When I made the correction and refiled, it was rejected again. Your message on my site stated the federal govt already rejected the AGI figure. However, your system did not save the changes I made. It still showed the 2019 figure.
Date published: 2022-02-24
Rated 5 out of 5 by
Ash from St Louis County from
Thank you, Turbo Tax!
Very user-friendly!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2022-02-24
Rated 3 out of 5 by
Pete 85 from
Online Turbo Tax Deluxe disappoints.
Turbo Tax download or disk would not install on my computer. Was forced to use online. Visibility of actions and access to forms is not available online. Used chat function twice to resolve 2020 carryover credits and capital loss questions. Operators had difficulty understanding and finding solutions. Finally it was resolved but was forced to buy upgrade for loss carryover. This was previously available on Deluxe home. Was forced to use online as Purchased disc and download would not install on my computer.
Date published: 2022-02-24
Rated 5 out of 5 by
AngieTMC from
I love using Turbo Tax
Its very simple and easy to walk through. i love filing with them
Date published: 2022-02-24
Rated 4 out of 5 by
Shakelocc from
TurboTax is easy
I did my taxes for the first time and TurboTax made it very easy
Date published: 2022-02-24
Rated 5 out of 5 by
dbigs from
Mike Did awesome
My turbo tax helper mike was awesome. He helped me so much and helped me.
Date published: 2022-02-24
Rated 5 out of 5 by
Dustin12326781004 from
Great
Very good. Did the greatest job. Thanks so much and have a great day
Date published: 2022-02-24
Rated 1 out of 5 by
PutAForkInMeImDone from
dont change your mind or else...
I changed my mind to efile instead. You have to add a state return in order to change this. why?? who thought this up? After I efiled, it said I was all done. What about paying the IRS and state what is due? Now i have to go figure out how to do that. I thought turbotax made it easy to file?
Date published: 2022-02-24
Rated 5 out of 5 by
Bella__ from
TurboTax is simple to use as a foreigner
Great support from Experts, quick connection, professional language and great coaching all at no price at all. Website design is simple and easy to navigate like a good GUI is. I noticed good security practices like three- factor authentication and error checking. Hope all goes well with my first tax return ever!
Date published: 2022-02-24
Rated 4 out of 5 by
BeanBean13 from
Simple and Easy to Use: Turbotax
It was a bit confusing at times, but that was mainly due on my part. Other than a few minor hiccups, the app was very informative and easy to navigate through.
All TurboTax® Offerings Reviews - Page 13536
Date published: 2022-02-24