TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Turbo Tax is great I usually have a great experience with Turbo Tax every year. This year was great too. I only had one issue which was charitable contributions. I had to do a search via google for the answer to that problem.
Date published: 2022-02-13
Rated 5 out of 5 by from Awesome service. Love them Great service quick and knowledgeable. Easy to understand
Date published: 2022-02-13
Rated 5 out of 5 by from Great, Quick Refund Knowledgeable Live help was available with 15mins at the click of a button - even on a Sunday! I was able to quickly complete a return with two W-2s and a specific queston in less than half an hour.
Date published: 2022-02-13
Rated 5 out of 5 by from Great service! Sensational tax experts to help guide you along the way.
Date published: 2022-02-13
Rated 5 out of 5 by from Turbo Tax is great It was good and they very helpful and it’s real simple and easy
Date published: 2022-02-13
Rated 5 out of 5 by from Turbo Tax is excellent! Very easy to use and stress free. Does the work for you.
Date published: 2022-02-13
Rated 5 out of 5 by from Great customer care What a great representative. She was not only great fixing a problem, she was also very pleasant
Date published: 2022-02-13
Rated 5 out of 5 by from shmoney Service was rad! made the process easy and the site format was well programmed in a way that didnt have a truck load of windows to deal with. very streamlined.
Date published: 2022-02-13
Rated 5 out of 5 by from Turbo tax is Great! Used for the past 10 years. Easy to use. Will be using again!
Date published: 2022-02-13
Rated 2 out of 5 by from Returns unnecessarily rejected 2021 Fed & State returns were rejected. Reason: duplicate 1099-R, which is not the case. My wife and I have IRAs with same payee and we withdrew the same amount from each individual account during 2021. For some reason, the info sent by Turbotax did not sufficiently differentiate the two 1099-Rs for the IRS to recognize they were two different entries. Talked with Turbotax by phone, and recommended that I make a slight change to the Payee name in each entry (added a 1 the name of one, and a 2 to the name of the other). It seems that Turbotax might include Social Security numbers on the online form to further differentiate the two 1099-Rs.
Date published: 2022-02-13
All TurboTax® Offerings Reviews - Page 13533
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is great I usually have a great experience with Turbo Tax every year. This year was great too. I only had one issue which was charitable contributions. I had to do a search via google for the answer to that problem.
Date published: 2022-02-13
Rated 5 out of 5 by from Awesome service. Love them Great service quick and knowledgeable. Easy to understand
Date published: 2022-02-13
Rated 5 out of 5 by from Great, Quick Refund Knowledgeable Live help was available with 15mins at the click of a button - even on a Sunday! I was able to quickly complete a return with two W-2s and a specific queston in less than half an hour.
Date published: 2022-02-13
Rated 5 out of 5 by from Great service! Sensational tax experts to help guide you along the way.
Date published: 2022-02-13
Rated 5 out of 5 by from Turbo Tax is great It was good and they very helpful and it’s real simple and easy
Date published: 2022-02-13
Rated 5 out of 5 by from Turbo Tax is excellent! Very easy to use and stress free. Does the work for you.
Date published: 2022-02-13
Rated 5 out of 5 by from Great customer care What a great representative. She was not only great fixing a problem, she was also very pleasant
Date published: 2022-02-13
Rated 5 out of 5 by from shmoney Service was rad! made the process easy and the site format was well programmed in a way that didnt have a truck load of windows to deal with. very streamlined.
Date published: 2022-02-13
Rated 5 out of 5 by from Turbo tax is Great! Used for the past 10 years. Easy to use. Will be using again!
Date published: 2022-02-13
Rated 2 out of 5 by from Returns unnecessarily rejected 2021 Fed & State returns were rejected. Reason: duplicate 1099-R, which is not the case. My wife and I have IRAs with same payee and we withdrew the same amount from each individual account during 2021. For some reason, the info sent by Turbotax did not sufficiently differentiate the two 1099-Rs for the IRS to recognize they were two different entries. Talked with Turbotax by phone, and recommended that I make a slight change to the Payee name in each entry (added a 1 the name of one, and a 2 to the name of the other). It seems that Turbotax might include Social Security numbers on the online form to further differentiate the two 1099-Rs.
Date published: 2022-02-13
All TurboTax® Offerings Reviews - Page 13533