TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from How easy to get it done! Once I needed a help, the task expert called me within 2 minutes. I was able to see him on my computer, what a great service it is. He double-checked my documents and explained me so well. Feels great to have an expert approval before filing it.
Date published: 2021-05-13
Rated 4 out of 5 by from ERXCELLENT PRODUCT BUT SOME GLITCHES I was able to complete my tax (FED/CA) with easy. Only problem was obtaining my refund for excess SDI TAxes from 2 employers. Form would not allow me to enter the correct amount and prelaod a number that did not match any of my deductions.
Date published: 2021-05-13
Rated 5 out of 5 by from Chi was very informative! I use Turbo Tax every year, but 2020 was a tough year so I paid for help. Chi was excellent and her knowledge was extremely helpful.
Date published: 2021-05-13
Rated 5 out of 5 by from turbo tax review After 10 years the information is preloaded and can be updated quickly
Date published: 2021-05-13
Rated 5 out of 5 by from Turbo tax is great! Turbo tax is great! I like this software. I have been using it since 2007.
Date published: 2021-05-13
Rated 1 out of 5 by from DO NOT BUY CD, I like the online version better I always used the online version and had really good tax professionals to answer all of my tax questions. This year I purchased TurboTax in Costco and when I call the support the "tax specialists" did not want to explain anything. All my questions were answered with only yes/no/sure. I tried so hard to see if I could convert to online live version so I could have a real professional to review my tax but no luck. I will NEVER BUY CD version of Turbotax again. CD is for accountants, not for general public audience.
Date published: 2021-05-13
Rated 4 out of 5 by from Ok service but the pricing should be more upfront The process is ok, but I think the pricing should be more upfront. To find out at the very end that there is a charge for state and then another charge having the payment taken out of the return, doesn't seem forthright.
Date published: 2021-05-13
Rated 5 out of 5 by from Turbo Tax is great! This was the first time I did this on my own. I feel good about how it went. Turbo Tax made it fairly easy!
Date published: 2021-05-13
Rated 5 out of 5 by from Turbo Tax is Fantastic! I've always felt a bit intimidated to do my own taxes, especially with the extra forms included as a business owner/sole-proprietor -- and I never wanted to mess anything up or miss out any deductions. With the encouragement of another Turbo Tax user, I gave it a whirl and used the extra Turbo Tax chat service. The process was simple and I look forward to using it again next year!
Date published: 2021-05-13
Rated 5 out of 5 by from Good filing experience Really enjoyed the ease of use of the TurboTax software.
Date published: 2021-05-13
All TurboTax® Offerings Reviews - Page 1354
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from How easy to get it done! Once I needed a help, the task expert called me within 2 minutes. I was able to see him on my computer, what a great service it is. He double-checked my documents and explained me so well. Feels great to have an expert approval before filing it.
Date published: 2021-05-13
Rated 4 out of 5 by from ERXCELLENT PRODUCT BUT SOME GLITCHES I was able to complete my tax (FED/CA) with easy. Only problem was obtaining my refund for excess SDI TAxes from 2 employers. Form would not allow me to enter the correct amount and prelaod a number that did not match any of my deductions.
Date published: 2021-05-13
Rated 5 out of 5 by from Chi was very informative! I use Turbo Tax every year, but 2020 was a tough year so I paid for help. Chi was excellent and her knowledge was extremely helpful.
Date published: 2021-05-13
Rated 5 out of 5 by from turbo tax review After 10 years the information is preloaded and can be updated quickly
Date published: 2021-05-13
Rated 5 out of 5 by from Turbo tax is great! Turbo tax is great! I like this software. I have been using it since 2007.
Date published: 2021-05-13
Rated 1 out of 5 by from DO NOT BUY CD, I like the online version better I always used the online version and had really good tax professionals to answer all of my tax questions. This year I purchased TurboTax in Costco and when I call the support the "tax specialists" did not want to explain anything. All my questions were answered with only yes/no/sure. I tried so hard to see if I could convert to online live version so I could have a real professional to review my tax but no luck. I will NEVER BUY CD version of Turbotax again. CD is for accountants, not for general public audience.
Date published: 2021-05-13
Rated 4 out of 5 by from Ok service but the pricing should be more upfront The process is ok, but I think the pricing should be more upfront. To find out at the very end that there is a charge for state and then another charge having the payment taken out of the return, doesn't seem forthright.
Date published: 2021-05-13
Rated 5 out of 5 by from Turbo Tax is great! This was the first time I did this on my own. I feel good about how it went. Turbo Tax made it fairly easy!
Date published: 2021-05-13
Rated 5 out of 5 by from Turbo Tax is Fantastic! I've always felt a bit intimidated to do my own taxes, especially with the extra forms included as a business owner/sole-proprietor -- and I never wanted to mess anything up or miss out any deductions. With the encouragement of another Turbo Tax user, I gave it a whirl and used the extra Turbo Tax chat service. The process was simple and I look forward to using it again next year!
Date published: 2021-05-13
Rated 5 out of 5 by from Good filing experience Really enjoyed the ease of use of the TurboTax software.
Date published: 2021-05-13
All TurboTax® Offerings Reviews - Page 1354