TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Excellent Customer service! Love Turbo tax! great customer service , knowledgeable, friendly and patient
Date published: 2021-02-21
Rated 3 out of 5 by from efile rejected my efile was rejected because the agi did not match even though it is what was on the turbo tax forms from last year. Turbo tax was not very helpful in resolving the problem
Date published: 2021-02-21
Rated 2 out of 5 by from Done I think the cost of turbo tax is too much and getting to expensive
Date published: 2021-02-21
Rated 5 out of 5 by from So Easy A Caveman Could Do It This is my 3rd year using Turbo Tax and I no longer despise doing my taxes. Turbo Tax remembers everything which saves so much time!
Date published: 2021-02-21
Rated 5 out of 5 by from Turbotax is terrific This is a great help to seniors with a simple return. Thanks for all your help.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax is very user friendly! Always good to work with and have people that can direct you if there is a problem.
Date published: 2021-02-21
Rated 5 out of 5 by from TurboTax is Awesome! I've used Turbotax for over 15 years and not once had an issue in any of my returns! A great product!
Date published: 2021-02-21
Rated 5 out of 5 by from turbo tax is breat smooth as silk, everything went great, will use next year
Date published: 2021-02-21
Rated 5 out of 5 by from Consistent, Reliable, Easy to Use I've used TurboTax since I was 18 (or 16 years). From being a deployed service member, to full-time student and worker at a corporation, to moving to a new state and changing jobs, or becoming self-employed and a home-owner. TurboTax has made filing taxes super convienent and easy no matter what stage of life I'm in. The one year I filed for taxes without using them, I was audited and fined (dispite using a CPA at a reputable H&R Block). I've never had any issues with TurboTax and they find me the best ways to get a break especially when I owe. I highly recommend using them, for the ease of use and the record keeping as well.
Date published: 2021-02-21
Rated 4 out of 5 by from Convient The product was easy to access, user friendly and very thorough. My only complaint is that we did NOT use the live feature at all throughout the process, but we still had to pay for the feature as we were not given the option to remove it once we were finished inputing all the information. I feel that this needs to be an option for customers.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 13529
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Excellent Customer service! Love Turbo tax! great customer service , knowledgeable, friendly and patient
Date published: 2021-02-21
Rated 3 out of 5 by from efile rejected my efile was rejected because the agi did not match even though it is what was on the turbo tax forms from last year. Turbo tax was not very helpful in resolving the problem
Date published: 2021-02-21
Rated 2 out of 5 by from Done I think the cost of turbo tax is too much and getting to expensive
Date published: 2021-02-21
Rated 5 out of 5 by from So Easy A Caveman Could Do It This is my 3rd year using Turbo Tax and I no longer despise doing my taxes. Turbo Tax remembers everything which saves so much time!
Date published: 2021-02-21
Rated 5 out of 5 by from Turbotax is terrific This is a great help to seniors with a simple return. Thanks for all your help.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax is very user friendly! Always good to work with and have people that can direct you if there is a problem.
Date published: 2021-02-21
Rated 5 out of 5 by from TurboTax is Awesome! I've used Turbotax for over 15 years and not once had an issue in any of my returns! A great product!
Date published: 2021-02-21
Rated 5 out of 5 by from turbo tax is breat smooth as silk, everything went great, will use next year
Date published: 2021-02-21
Rated 5 out of 5 by from Consistent, Reliable, Easy to Use I've used TurboTax since I was 18 (or 16 years). From being a deployed service member, to full-time student and worker at a corporation, to moving to a new state and changing jobs, or becoming self-employed and a home-owner. TurboTax has made filing taxes super convienent and easy no matter what stage of life I'm in. The one year I filed for taxes without using them, I was audited and fined (dispite using a CPA at a reputable H&R Block). I've never had any issues with TurboTax and they find me the best ways to get a break especially when I owe. I highly recommend using them, for the ease of use and the record keeping as well.
Date published: 2021-02-21
Rated 4 out of 5 by from Convient The product was easy to access, user friendly and very thorough. My only complaint is that we did NOT use the live feature at all throughout the process, but we still had to pay for the feature as we were not given the option to remove it once we were finished inputing all the information. I feel that this needs to be an option for customers.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 13529