TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Awesome I really like it and I and it really helped me out
Date published: 2021-02-15
Rated 5 out of 5 by from Turbo Tax was super helpful! I felt that things were explained well and I like the options to ask questions along the way.
Date published: 2021-02-15
Rated 5 out of 5 by from use every year Turbo tax makes it so easy and head ache free, I use them every year because I know my return will be correct.
Date published: 2021-02-15
Rated 3 out of 5 by from Not user friendly Never had a problem until this year! Used to make everything easy to find and fill out. The app doesn't have all the options so I had to switch to the website, which kept freezing up my browser, I eventually found the answers to my questions in the search option but never had to work so hard to fill out an injured spouse or 1095-A before!
Date published: 2021-02-15
Rated 4 out of 5 by from Great Tool But Automation Needs Fixing I have been using Turbo Tax for two years now. I enjoy using it because its simple and easy to use. However, the automatic w2 import had some issues that needed to be manually added. It kept having a Tax Deduction Duplicate that did not allow me to proceed, until their help support was a able to assist. Thank you!
Date published: 2021-02-15
Rated 3 out of 5 by from Not as easy to complete than past years I emailed a rep and he emailed back in last than 24 hours and checked by possible problem.
Date published: 2021-02-15
Rated 5 out of 5 by from Excellent Turbotax. Very self guiding service. I like it. Using it from last seven years
Date published: 2021-02-15
Rated 5 out of 5 by from Love Turbo Tax I Love how all information is transferred automatically to your next years form. All info from my taxable income automatically transferred to my new form. Love it.
Date published: 2021-02-15
Rated 5 out of 5 by from Impressive program I use Turbotax every year and I am pleased with the ease of use and abundant tax resources available with this program
Date published: 2021-02-15
Rated 4 out of 5 by from Good Not Excellent You need to give more information to explain the relationship between maximum SEP IRA contributions for self-employed people, versus maximum Roth contributions. I had a VERY hard time, and a consultation call of over one hour with a TurboTax Tax Specialist, to resolve this, and even she didn't know the answer about how much is the maximum allowable SEP IRA contribution when you also have a maximum allowable IRA contribution, without triggering an over-contribution error message.
Date published: 2021-02-15
All TurboTax® Offerings Reviews - Page 13529
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Awesome I really like it and I and it really helped me out
Date published: 2021-02-15
Rated 5 out of 5 by from Turbo Tax was super helpful! I felt that things were explained well and I like the options to ask questions along the way.
Date published: 2021-02-15
Rated 5 out of 5 by from use every year Turbo tax makes it so easy and head ache free, I use them every year because I know my return will be correct.
Date published: 2021-02-15
Rated 3 out of 5 by from Not user friendly Never had a problem until this year! Used to make everything easy to find and fill out. The app doesn't have all the options so I had to switch to the website, which kept freezing up my browser, I eventually found the answers to my questions in the search option but never had to work so hard to fill out an injured spouse or 1095-A before!
Date published: 2021-02-15
Rated 4 out of 5 by from Great Tool But Automation Needs Fixing I have been using Turbo Tax for two years now. I enjoy using it because its simple and easy to use. However, the automatic w2 import had some issues that needed to be manually added. It kept having a Tax Deduction Duplicate that did not allow me to proceed, until their help support was a able to assist. Thank you!
Date published: 2021-02-15
Rated 3 out of 5 by from Not as easy to complete than past years I emailed a rep and he emailed back in last than 24 hours and checked by possible problem.
Date published: 2021-02-15
Rated 5 out of 5 by from Excellent Turbotax. Very self guiding service. I like it. Using it from last seven years
Date published: 2021-02-15
Rated 5 out of 5 by from Love Turbo Tax I Love how all information is transferred automatically to your next years form. All info from my taxable income automatically transferred to my new form. Love it.
Date published: 2021-02-15
Rated 5 out of 5 by from Impressive program I use Turbotax every year and I am pleased with the ease of use and abundant tax resources available with this program
Date published: 2021-02-15
Rated 4 out of 5 by from Good Not Excellent You need to give more information to explain the relationship between maximum SEP IRA contributions for self-employed people, versus maximum Roth contributions. I had a VERY hard time, and a consultation call of over one hour with a TurboTax Tax Specialist, to resolve this, and even she didn't know the answer about how much is the maximum allowable SEP IRA contribution when you also have a maximum allowable IRA contribution, without triggering an over-contribution error message.
Date published: 2021-02-15
All TurboTax® Offerings Reviews - Page 13529