TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 1 out of 5 by from Never again! This year's tax program is loaded with bugs that tell you that you deducted from your social security when you didn't and change W-2 and 1099 entries when you use the Go Back options. I lost count of how many times I had to go back and re-enter info! This program also charges you $40 for filing your federal tax return (same $40 fee for your state return), which is supposed to be free! Furthermore, it also charges another $40 if you choose the option to have the aforementioned fees taken out of your return instead of paying up front!
Date published: 2021-02-20
Rated 5 out of 5 by from OK Good - this is the 8th year that I've used Turbo Tax - that should tell you something.
Date published: 2021-02-20
Rated 5 out of 5 by from Great It was simple and easy. And would recommend it to any one.
Date published: 2021-02-20
Rated 5 out of 5 by from Every year Turbo Tax gets easier and easier to use Every year the UI improves and is easier to navigate between federal and state or any of the section on the tax forms.
Date published: 2021-02-20
Rated 5 out of 5 by from Very easy and clear Great support my online helper was very nice and completed what i needed
Date published: 2021-02-20
Rated 5 out of 5 by from TT IS AWESOME LIKE RIDING ON A CUSHION OF AIR AND EATING COSTCO ROLLS
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax was easy! Everything can be answered either by live person or by checking a box. Its great!
Date published: 2021-02-20
Rated 5 out of 5 by from EXCELLENT EXCELLENT.VERY EASY TO FOLLOW ALONG.SHORT AND SIMPLE
Date published: 2021-02-20
Rated 5 out of 5 by from awesome The tax expert iI talked with knew what she was talking about and helped me out a lot.
Date published: 2021-02-20
Rated 4 out of 5 by from Great overall, but late forms and a few bugs I really needed to file as early as possible so I did all the prep work in advance. I logged on to Turbo Tax in late January and got everything entered only to be notified that many of the forms I needed weren't ready. I finally got an email on February 19th that all my forms were ready. I'm really disappointed by this delay. There's also some bug with Turbo Tax choosing the standard deduction instead of itemization -- I think it may be because I chose to have my entire refund applied to next year's estimated taxes so my refund was $0. Anyway, I do like how Turbo Tax guides me through all the complicated stuff and finds things I wouldn't have thought of. This is the first year in decades that I had a problem so they still get four stars.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 13521
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Never again! This year's tax program is loaded with bugs that tell you that you deducted from your social security when you didn't and change W-2 and 1099 entries when you use the Go Back options. I lost count of how many times I had to go back and re-enter info! This program also charges you $40 for filing your federal tax return (same $40 fee for your state return), which is supposed to be free! Furthermore, it also charges another $40 if you choose the option to have the aforementioned fees taken out of your return instead of paying up front!
Date published: 2021-02-20
Rated 5 out of 5 by from OK Good - this is the 8th year that I've used Turbo Tax - that should tell you something.
Date published: 2021-02-20
Rated 5 out of 5 by from Great It was simple and easy. And would recommend it to any one.
Date published: 2021-02-20
Rated 5 out of 5 by from Every year Turbo Tax gets easier and easier to use Every year the UI improves and is easier to navigate between federal and state or any of the section on the tax forms.
Date published: 2021-02-20
Rated 5 out of 5 by from Very easy and clear Great support my online helper was very nice and completed what i needed
Date published: 2021-02-20
Rated 5 out of 5 by from TT IS AWESOME LIKE RIDING ON A CUSHION OF AIR AND EATING COSTCO ROLLS
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax was easy! Everything can be answered either by live person or by checking a box. Its great!
Date published: 2021-02-20
Rated 5 out of 5 by from EXCELLENT EXCELLENT.VERY EASY TO FOLLOW ALONG.SHORT AND SIMPLE
Date published: 2021-02-20
Rated 5 out of 5 by from awesome The tax expert iI talked with knew what she was talking about and helped me out a lot.
Date published: 2021-02-20
Rated 4 out of 5 by from Great overall, but late forms and a few bugs I really needed to file as early as possible so I did all the prep work in advance. I logged on to Turbo Tax in late January and got everything entered only to be notified that many of the forms I needed weren't ready. I finally got an email on February 19th that all my forms were ready. I'm really disappointed by this delay. There's also some bug with Turbo Tax choosing the standard deduction instead of itemization -- I think it may be because I chose to have my entire refund applied to next year's estimated taxes so my refund was $0. Anyway, I do like how Turbo Tax guides me through all the complicated stuff and finds things I wouldn't have thought of. This is the first year in decades that I had a problem so they still get four stars.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 13521