TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 3 out of 5 by from Let down I've been using Turbo Tax for years. I started using the free version 4 years ago. Only difference we have made is our health insurance. I'm forced into upgrading so I can input my info for our insurance. Not only do I get charged for federal but then state and e-filing. E-filing used to be free for one tax return, now that option has been taken away. I'm now paying the same price I would for a tax person even though I'm doing the work. So next year I'll be going back to old school tax returns or find a different company. Just disappointed because I love your program, made life easier but just wasting money at this point.
Date published: 2021-02-20
Rated 5 out of 5 by from Always great experience! I have used TurboTax for years it has never failed me. Only issue I have ever had was it saying free to file but it has never been free for me. Other than that it’s a great place to file.
Date published: 2021-02-20
Rated 5 out of 5 by from Easy to use, good help Very easy to use and if you get stuck there's good explanations to help you out.
Date published: 2021-02-20
Rated 5 out of 5 by from Very easy to use Very easy to use and help is there if you need it!
Date published: 2021-02-20
Rated 5 out of 5 by from It is easy It took care of any possible problems. I use it every year.
Date published: 2021-02-20
Rated 5 out of 5 by from they were great everyone was great always have help at my finger tips and had my questions answered
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax Was Fantastic! Every Form I needed was on the site and for protection I could directly connect Turbo Tax to my other financial institutions!
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is convenient Turbo Tax is very user friendly. I entered number in error, It walked me thru what I needed to fix.
Date published: 2021-02-20
Rated 3 out of 5 by from Mildly dissapointed While the federal return was quickly and easily filed, the information transfer to the state return never worked properly through multiple attempts. This process has normally worked with out any problems.
Date published: 2021-02-20
Rated 5 out of 5 by from So easy and assistance is there if you need it. I had a patient and knowledgable tax expert and he was wonderful. He made it easy and explained things to me when I had questions.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 13520
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Let down I've been using Turbo Tax for years. I started using the free version 4 years ago. Only difference we have made is our health insurance. I'm forced into upgrading so I can input my info for our insurance. Not only do I get charged for federal but then state and e-filing. E-filing used to be free for one tax return, now that option has been taken away. I'm now paying the same price I would for a tax person even though I'm doing the work. So next year I'll be going back to old school tax returns or find a different company. Just disappointed because I love your program, made life easier but just wasting money at this point.
Date published: 2021-02-20
Rated 5 out of 5 by from Always great experience! I have used TurboTax for years it has never failed me. Only issue I have ever had was it saying free to file but it has never been free for me. Other than that it’s a great place to file.
Date published: 2021-02-20
Rated 5 out of 5 by from Easy to use, good help Very easy to use and if you get stuck there's good explanations to help you out.
Date published: 2021-02-20
Rated 5 out of 5 by from Very easy to use Very easy to use and help is there if you need it!
Date published: 2021-02-20
Rated 5 out of 5 by from It is easy It took care of any possible problems. I use it every year.
Date published: 2021-02-20
Rated 5 out of 5 by from they were great everyone was great always have help at my finger tips and had my questions answered
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax Was Fantastic! Every Form I needed was on the site and for protection I could directly connect Turbo Tax to my other financial institutions!
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is convenient Turbo Tax is very user friendly. I entered number in error, It walked me thru what I needed to fix.
Date published: 2021-02-20
Rated 3 out of 5 by from Mildly dissapointed While the federal return was quickly and easily filed, the information transfer to the state return never worked properly through multiple attempts. This process has normally worked with out any problems.
Date published: 2021-02-20
Rated 5 out of 5 by from So easy and assistance is there if you need it. I had a patient and knowledgable tax expert and he was wonderful. He made it easy and explained things to me when I had questions.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 13520