TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from good I always use this product. That is all have to say about it.
Date published: 2022-02-13
Rated 1 out of 5 by from confusing, convaluted and over valued I like how they give suggestions for how to write a "great review". Sorry guys. You've taken 2/3 of the cost out of paying for a pro that could've done the same job in one hour. I'm sorry but my time is worth more. I can't tell if it's worth it yet because I haven't finished my taxes yet but this software reminds me of my Choose Your Own Adventure books. Depending on how you decide to arrange your taxes determines what you'll be asked to provide. I've done my taxes with this software 4 different times to find out if could get more of my 0% loan to the govt' back. I was able to clear out all of my info and start over once or twice but then that option just stopped being a thing. I'm writing this review after having to respond to 4 different emails about how my return has been rejected. Thanks for the warning. It's obviously not helping since I've received multiple emails, "fixed" the return multiple times and yet here we are. I'm sure it's my fault. I didn't write the tax code. Why would I be expected to understand it? Turbo Tax didn't write it either but one would suspect that they would be able to guide a simpleton such as myself through the amazonian jungle of red tape the ease of a native. NOPE! Still here waiting for another alert. I'm glad I don't have to pay until it files...if it files!
Date published: 2022-02-13
Rated 4 out of 5 by from Turbo Tax Is Awesom They Walked Me Right On Through It And got Me The Highest Return
Date published: 2022-02-13
Rated 5 out of 5 by from Quick and Reliable The software was direct and helpful, very useful for someone short on time!
Date published: 2022-02-13
Rated 5 out of 5 by from Reliable TurboTax I've been using this service for nearly 10 years. It's the best because it's easy to use and maximizes your credits and deductions better than any other service.
Date published: 2022-02-13
Rated 5 out of 5 by from turbo tax is Awesom The format is very easy to use and the Q&A sections are very helpful
Date published: 2022-02-13
Rated 5 out of 5 by from Best Program out there Test run various tax programs, but always return to Turbo Tax. Step by step procedures easy to follow and leave no doubt. Especially appreciate the free program. I am 83 Yrs. old living on Social Security and minimal savings. Thank You TT!
Date published: 2022-02-13
Rated 5 out of 5 by from Great and so simple Simple and easy to use it's step by step walks you through the process
Date published: 2022-02-13
Rated 5 out of 5 by from Fast, easy and free! The agents from TurboTax were friendly, fast and direct to the point. I loved how they replied to the messages really fast and how they text before calling to ensure you are available to answer.
Date published: 2022-02-13
Rated 4 out of 5 by from tubo tax is easy Turbo Tax made filing taxes straightforward and simple.
Date published: 2022-02-13
All TurboTax® Offerings Reviews - Page 13520
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from good I always use this product. That is all have to say about it.
Date published: 2022-02-13
Rated 1 out of 5 by from confusing, convaluted and over valued I like how they give suggestions for how to write a "great review". Sorry guys. You've taken 2/3 of the cost out of paying for a pro that could've done the same job in one hour. I'm sorry but my time is worth more. I can't tell if it's worth it yet because I haven't finished my taxes yet but this software reminds me of my Choose Your Own Adventure books. Depending on how you decide to arrange your taxes determines what you'll be asked to provide. I've done my taxes with this software 4 different times to find out if could get more of my 0% loan to the govt' back. I was able to clear out all of my info and start over once or twice but then that option just stopped being a thing. I'm writing this review after having to respond to 4 different emails about how my return has been rejected. Thanks for the warning. It's obviously not helping since I've received multiple emails, "fixed" the return multiple times and yet here we are. I'm sure it's my fault. I didn't write the tax code. Why would I be expected to understand it? Turbo Tax didn't write it either but one would suspect that they would be able to guide a simpleton such as myself through the amazonian jungle of red tape the ease of a native. NOPE! Still here waiting for another alert. I'm glad I don't have to pay until it files...if it files!
Date published: 2022-02-13
Rated 4 out of 5 by from Turbo Tax Is Awesom They Walked Me Right On Through It And got Me The Highest Return
Date published: 2022-02-13
Rated 5 out of 5 by from Quick and Reliable The software was direct and helpful, very useful for someone short on time!
Date published: 2022-02-13
Rated 5 out of 5 by from Reliable TurboTax I've been using this service for nearly 10 years. It's the best because it's easy to use and maximizes your credits and deductions better than any other service.
Date published: 2022-02-13
Rated 5 out of 5 by from turbo tax is Awesom The format is very easy to use and the Q&A sections are very helpful
Date published: 2022-02-13
Rated 5 out of 5 by from Best Program out there Test run various tax programs, but always return to Turbo Tax. Step by step procedures easy to follow and leave no doubt. Especially appreciate the free program. I am 83 Yrs. old living on Social Security and minimal savings. Thank You TT!
Date published: 2022-02-13
Rated 5 out of 5 by from Great and so simple Simple and easy to use it's step by step walks you through the process
Date published: 2022-02-13
Rated 5 out of 5 by from Fast, easy and free! The agents from TurboTax were friendly, fast and direct to the point. I loved how they replied to the messages really fast and how they text before calling to ensure you are available to answer.
Date published: 2022-02-13
Rated 4 out of 5 by from tubo tax is easy Turbo Tax made filing taxes straightforward and simple.
Date published: 2022-02-13
All TurboTax® Offerings Reviews - Page 13520