TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by from Quick Books Self-Employed Tax Bundle is misleading Intuit discontinued the program where if you subscribed to their mid-tier bundle, you were able to file your federal taxes for no additional charge (beyond the $26/month for QBSE). They hid this change quite well, causing me to have to pay an additional ~$120 to file state and federal taxes. I would not recommend Intuit's tax and business services as a result of this type of bad faith change that is not made apparent until it's too late. Even when I called about the issue, the employee I spoke with had a hard time finding any information on this change. He had to reach out to another department and spent over 20 minutes on the phone with me researching this issue. Because of this, it's obvious that Intuit intended for this change to fly under the radar for most people and just take their money without providing benefits suited to the amount you pay.
Date published: 2022-02-19
Rated 5 out of 5 by from Awesome Awesome and wonderful! Fantastic! HGreat! They are great
Date published: 2022-02-19
Rated 4 out of 5 by from Tedious Crypto reporting I've always had an amazing experience with Turbo Tax until this tedious year. Even after auto-uploading our forms, we still had to hand enter/confirm every individual trade. It took over 5 hours today- just on confirming crypto- after we had already transferred the forms. This was after speaking with a Live tax specialist, who confirmed we needed to do this individually, there wasn't an easier/faster way. Surely this information could be transferred over when the form is uploaded. At first I was mad that we had so many crypto trades- and then I realized that's probably exactly what someone wants- and I should instead be mad at the designer of that portion of TurboTax. Please do better. Turbo Tax isn't that much cheaper than having someone else do my taxes, and if this is going to happen again next year, I'll just hand the tedious task over to someone else.
Date published: 2022-02-19
Rated 5 out of 5 by from TURBOTAX ES GENIAL FUE MUY FACIL DE USAR .APARTE DE QUE LOS EXPERTOS TE AYUDAN A TENER UN MEJOR REMBOLSO
Date published: 2022-02-19
Rated 5 out of 5 by from TurboTax is easy to use! Very easy to use! I appreciate that they tell me everything I need to do and let me know if there are any issues with the information I provide.
Date published: 2022-02-19
Rated 5 out of 5 by from Thanks for everything I am so glad I did my tax with Turbo! You guys are very inexpensive and easy to use. I will be filing with Turbo again next year. All the best and Be BLESSED!
Date published: 2022-02-19
Rated 5 out of 5 by from Great product This is a very easy to use product! Highly Recommend!
Date published: 2022-02-19
Rated 5 out of 5 by from awsome my experience was amazing and thank you to the amazing specialist for your help
Date published: 2022-02-19
Rated 5 out of 5 by from Amazing I will never use the competitor again.. TT is soooo much better
Date published: 2022-02-19
Rated 1 out of 5 by from turbotax is ok it could be more easier to understand, I had a difficult time understanding it and using the mobile app.
Date published: 2022-02-19
All TurboTax® Offerings Reviews - Page 13517
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Quick Books Self-Employed Tax Bundle is misleading Intuit discontinued the program where if you subscribed to their mid-tier bundle, you were able to file your federal taxes for no additional charge (beyond the $26/month for QBSE). They hid this change quite well, causing me to have to pay an additional ~$120 to file state and federal taxes. I would not recommend Intuit's tax and business services as a result of this type of bad faith change that is not made apparent until it's too late. Even when I called about the issue, the employee I spoke with had a hard time finding any information on this change. He had to reach out to another department and spent over 20 minutes on the phone with me researching this issue. Because of this, it's obvious that Intuit intended for this change to fly under the radar for most people and just take their money without providing benefits suited to the amount you pay.
Date published: 2022-02-19
Rated 5 out of 5 by from Awesome Awesome and wonderful! Fantastic! HGreat! They are great
Date published: 2022-02-19
Rated 4 out of 5 by from Tedious Crypto reporting I've always had an amazing experience with Turbo Tax until this tedious year. Even after auto-uploading our forms, we still had to hand enter/confirm every individual trade. It took over 5 hours today- just on confirming crypto- after we had already transferred the forms. This was after speaking with a Live tax specialist, who confirmed we needed to do this individually, there wasn't an easier/faster way. Surely this information could be transferred over when the form is uploaded. At first I was mad that we had so many crypto trades- and then I realized that's probably exactly what someone wants- and I should instead be mad at the designer of that portion of TurboTax. Please do better. Turbo Tax isn't that much cheaper than having someone else do my taxes, and if this is going to happen again next year, I'll just hand the tedious task over to someone else.
Date published: 2022-02-19
Rated 5 out of 5 by from TURBOTAX ES GENIAL FUE MUY FACIL DE USAR .APARTE DE QUE LOS EXPERTOS TE AYUDAN A TENER UN MEJOR REMBOLSO
Date published: 2022-02-19
Rated 5 out of 5 by from TurboTax is easy to use! Very easy to use! I appreciate that they tell me everything I need to do and let me know if there are any issues with the information I provide.
Date published: 2022-02-19
Rated 5 out of 5 by from Thanks for everything I am so glad I did my tax with Turbo! You guys are very inexpensive and easy to use. I will be filing with Turbo again next year. All the best and Be BLESSED!
Date published: 2022-02-19
Rated 5 out of 5 by from Great product This is a very easy to use product! Highly Recommend!
Date published: 2022-02-19
Rated 5 out of 5 by from awsome my experience was amazing and thank you to the amazing specialist for your help
Date published: 2022-02-19
Rated 5 out of 5 by from Amazing I will never use the competitor again.. TT is soooo much better
Date published: 2022-02-19
Rated 1 out of 5 by from turbotax is ok it could be more easier to understand, I had a difficult time understanding it and using the mobile app.
Date published: 2022-02-19
All TurboTax® Offerings Reviews - Page 13517