TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Super easy to use and navigate! Turbotax was, surprisingly, a LOT easier to use than I had anticipated. There is literally help during each step of the process, combined with small explanations for each decision you make. This was my first time filing my taxes on my own (I was a little nervous, honestly), and this was super helpful. Totally recommended!
Date published: 2022-02-28
Rated 5 out of 5 by from Excellent!!!!! Amazing service like last year . Will be using this service again
Date published: 2022-02-28
Rated 4 out of 5 by from Turbo Tax is Great! I Love using turbo tax but i do not like the way the try to force an upgrade on you
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax - Easy and Flexible It was really easy to follow instruction on the system to complete the application. And when I get myself having issues with the system, one of their financial officers help me out super fast and easy.
Date published: 2022-02-28
Rated 4 out of 5 by from Pretty Sweet Love the feeling of dyi. Paperless works for me. !!
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is the BEST Very user friendly and responsive. Chat format is great and accurate for complex questions.
Date published: 2022-02-28
Rated 3 out of 5 by from yurbo tax I find it very difficult to stay on track with the forms I don't want to be charged twice for the service
Date published: 2022-02-28
Rated 5 out of 5 by from turbo tax worked well thanks!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2022-02-28
Rated 5 out of 5 by from good good tips it worked good this year. Hope it the same next year
Date published: 2022-02-28
Rated 3 out of 5 by from Surprised at the problems I did not care for the interface and the many default settings rather than asking if I wanted to choose a particular option. My W2s and 1099s were not imported correctly which required close review on my part. I could not access the actual tax forms to make needed changes. Stop will all of the upselling and third party vendors. This is the first year I am not happy with TurboTax.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 13516
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Super easy to use and navigate! Turbotax was, surprisingly, a LOT easier to use than I had anticipated. There is literally help during each step of the process, combined with small explanations for each decision you make. This was my first time filing my taxes on my own (I was a little nervous, honestly), and this was super helpful. Totally recommended!
Date published: 2022-02-28
Rated 5 out of 5 by from Excellent!!!!! Amazing service like last year . Will be using this service again
Date published: 2022-02-28
Rated 4 out of 5 by from Turbo Tax is Great! I Love using turbo tax but i do not like the way the try to force an upgrade on you
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax - Easy and Flexible It was really easy to follow instruction on the system to complete the application. And when I get myself having issues with the system, one of their financial officers help me out super fast and easy.
Date published: 2022-02-28
Rated 4 out of 5 by from Pretty Sweet Love the feeling of dyi. Paperless works for me. !!
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is the BEST Very user friendly and responsive. Chat format is great and accurate for complex questions.
Date published: 2022-02-28
Rated 3 out of 5 by from yurbo tax I find it very difficult to stay on track with the forms I don't want to be charged twice for the service
Date published: 2022-02-28
Rated 5 out of 5 by from turbo tax worked well thanks!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2022-02-28
Rated 5 out of 5 by from good good tips it worked good this year. Hope it the same next year
Date published: 2022-02-28
Rated 3 out of 5 by from Surprised at the problems I did not care for the interface and the many default settings rather than asking if I wanted to choose a particular option. My W2s and 1099s were not imported correctly which required close review on my part. I could not access the actual tax forms to make needed changes. Stop will all of the upselling and third party vendors. This is the first year I am not happy with TurboTax.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 13516