TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from TurboTax is easy to use! I've used Turbo Tax to file my returns for the past few years and I have never been disappointed. I feel confident that the information I'm providing is accurate and by using e-file, submitting the returns and receiving my refunds is quick and easy!
Date published: 2021-02-13
Rated 5 out of 5 by from Turbo Tax is great i have used turbo tax for years. its easy to follow along with entering your data.
Date published: 2021-02-13
Rated 5 out of 5 by from User since 2015 I have been using Turbo Tax since 2015! Great service every year!
Date published: 2021-02-13
Rated 4 out of 5 by from So convenient! Process was confusing in places this year. I had to back track a lot.
Date published: 2021-02-13
Rated 5 out of 5 by from Awesome service Great and convenient service. The expert representative called and answered all the questions I asked!
Date published: 2021-02-13
Rated 5 out of 5 by from Awesome!!! Easy and convenient. I love filing my taxes on TurboTax.
Date published: 2021-02-13
Rated 1 out of 5 by from Errors would not correct Had to uninstall, reinstall. When it asked to fix errors, it wouldn't let me fix the stated error and was an endless loop of frustration. I've used for years, and this year was a major headache and time waster.
Date published: 2021-02-13
Rated 5 out of 5 by from Always easy as pie! I always find this process to be easy and very thorough. I am sold on this product each year.
Date published: 2021-02-13
Rated 5 out of 5 by from Turbo Tax Easy to use works great, easy to use, great support, great service
Date published: 2021-02-13
Rated 1 out of 5 by from Excessive and hidden fees, incomplete forms I am a student who made less than $40K in 2020 and I was still charged $120 (which would have been $160 if I hadn't noticed the hidden fee for deducting the fees from the federal return). Also, there wasn't enough information about the MA state tax forms. It kept finding errors and did not explain how to properly fix them.
Date published: 2021-02-13
All TurboTax® Offerings Reviews - Page 13514
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax is easy to use! I've used Turbo Tax to file my returns for the past few years and I have never been disappointed. I feel confident that the information I'm providing is accurate and by using e-file, submitting the returns and receiving my refunds is quick and easy!
Date published: 2021-02-13
Rated 5 out of 5 by from Turbo Tax is great i have used turbo tax for years. its easy to follow along with entering your data.
Date published: 2021-02-13
Rated 5 out of 5 by from User since 2015 I have been using Turbo Tax since 2015! Great service every year!
Date published: 2021-02-13
Rated 4 out of 5 by from So convenient! Process was confusing in places this year. I had to back track a lot.
Date published: 2021-02-13
Rated 5 out of 5 by from Awesome service Great and convenient service. The expert representative called and answered all the questions I asked!
Date published: 2021-02-13
Rated 5 out of 5 by from Awesome!!! Easy and convenient. I love filing my taxes on TurboTax.
Date published: 2021-02-13
Rated 1 out of 5 by from Errors would not correct Had to uninstall, reinstall. When it asked to fix errors, it wouldn't let me fix the stated error and was an endless loop of frustration. I've used for years, and this year was a major headache and time waster.
Date published: 2021-02-13
Rated 5 out of 5 by from Always easy as pie! I always find this process to be easy and very thorough. I am sold on this product each year.
Date published: 2021-02-13
Rated 5 out of 5 by from Turbo Tax Easy to use works great, easy to use, great support, great service
Date published: 2021-02-13
Rated 1 out of 5 by from Excessive and hidden fees, incomplete forms I am a student who made less than $40K in 2020 and I was still charged $120 (which would have been $160 if I hadn't noticed the hidden fee for deducting the fees from the federal return). Also, there wasn't enough information about the MA state tax forms. It kept finding errors and did not explain how to properly fix them.
Date published: 2021-02-13
All TurboTax® Offerings Reviews - Page 13514