TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 1 out of 5 by from Terrible and OVERPRICED Turbotax charges you for every slight fee they can and still claim to be a FREE filing platform.
Date published: 2023-02-02
Rated 5 out of 5 by from Awesome Was easy to use and helpful was very pleased with the outcome
Date published: 2023-02-02
Rated 1 out of 5 by from Horrible the amount they charge now !! It's horrible what they charge for tax service now and don't tell you until it's done !! I'll never file again with turbo Tax
Date published: 2023-02-02
Rated 5 out of 5 by from Turbo Tax - Hit a home run - (as usual) The navigation simplified capabilities continues to evolve making my job so much easier.
Date published: 2023-02-02
Rated 5 out of 5 by from Love it It was fast and easy to do. First time using and it was great
Date published: 2023-02-02
Rated 5 out of 5 by from Great program Love it because it’s all free. Even your state taxes are free
Date published: 2023-02-02
Rated 2 out of 5 by from Does Credit Karma have my refund? Didn't get the discount applied to the refund. Because of my AGI, the base service through FREE FILE was supposed to be free - There was a discount totaling $39 for the upgrade; then the $39 filing fee. Unless Credit Karma is getting me my refund tomorrow, then why was I charged $118 AND THE $39? I called three times on this and other details of this transaction. You were to call me back twice; I had to call again only for the guy to disconnect me after getting my name and phone number. Pitiful.
Date published: 2023-02-02
Rated 3 out of 5 by from Not clear I was under the impression that only $39 would be taken out of my tax return. At the end of everything it came out to $78. A little bit more clarity would have been nice
Date published: 2023-02-02
Rated 5 out of 5 by from Awesome! Super easy and pretty low rates! Would definitely recommend.
Date published: 2023-02-02
Rated 5 out of 5 by from TurboTax is the best! No doubt! I have been filing with TurboTax for 5 years now. They never seem to disappoint me. Its so fast, quick and easy. It took me 13 minutes to file, ON MY OWN! I will spread the word. Tell my family and friends. Thank You TurboTax!!!
Date published: 2023-02-02
All TurboTax® Offerings Reviews - Page 13513
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Terrible and OVERPRICED Turbotax charges you for every slight fee they can and still claim to be a FREE filing platform.
Date published: 2023-02-02
Rated 5 out of 5 by from Awesome Was easy to use and helpful was very pleased with the outcome
Date published: 2023-02-02
Rated 1 out of 5 by from Horrible the amount they charge now !! It's horrible what they charge for tax service now and don't tell you until it's done !! I'll never file again with turbo Tax
Date published: 2023-02-02
Rated 5 out of 5 by from Turbo Tax - Hit a home run - (as usual) The navigation simplified capabilities continues to evolve making my job so much easier.
Date published: 2023-02-02
Rated 5 out of 5 by from Love it It was fast and easy to do. First time using and it was great
Date published: 2023-02-02
Rated 5 out of 5 by from Great program Love it because it’s all free. Even your state taxes are free
Date published: 2023-02-02
Rated 2 out of 5 by from Does Credit Karma have my refund? Didn't get the discount applied to the refund. Because of my AGI, the base service through FREE FILE was supposed to be free - There was a discount totaling $39 for the upgrade; then the $39 filing fee. Unless Credit Karma is getting me my refund tomorrow, then why was I charged $118 AND THE $39? I called three times on this and other details of this transaction. You were to call me back twice; I had to call again only for the guy to disconnect me after getting my name and phone number. Pitiful.
Date published: 2023-02-02
Rated 3 out of 5 by from Not clear I was under the impression that only $39 would be taken out of my tax return. At the end of everything it came out to $78. A little bit more clarity would have been nice
Date published: 2023-02-02
Rated 5 out of 5 by from Awesome! Super easy and pretty low rates! Would definitely recommend.
Date published: 2023-02-02
Rated 5 out of 5 by from TurboTax is the best! No doubt! I have been filing with TurboTax for 5 years now. They never seem to disappoint me. Its so fast, quick and easy. It took me 13 minutes to file, ON MY OWN! I will spread the word. Tell my family and friends. Thank You TurboTax!!!
Date published: 2023-02-02
All TurboTax® Offerings Reviews - Page 13513