TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Look out for hidden fees! TurboTax is easy to use and walks you through all the steps of doing a tax return. However, it forced me to upgrade and at first said it would be only $40. That quickly changed to $50. Then, somehow it increased to $80. The free version allows the filing of state and federal for $0, so why would TurboTax then charge extra to file when I paid for the updated version? I always liked TurboTax for its ease of use, but now I'm spending as much as I would if I just had a preparer do the whole thing for me. Will not likely be using TurboTax again.
Date published: 2021-02-21
Rated 5 out of 5 by from Wonderful You can do your taxes by yourself in short time and in secure way
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo tax is awesome!!! Just as easy as it gets. Very simple to understand for anyone who may be doing it for the first time using this program.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbotax is great I is nice to be able to get help at any time Thanks
Date published: 2021-02-21
Rated 5 out of 5 by from IT was great Very easy to do. Great Instructions. Explained everything
Date published: 2021-02-21
Rated 4 out of 5 by from Quick and Easy Overall, really easy to use. A couple slight hiccups on the state taxes where it would import last year's W2's when I no longer worked there. Other than that, no issues at all. I will continue to use turbotax every year.
Date published: 2021-02-21
Rated 3 out of 5 by from Import is flawed Importing data from pdf documents is flawed. I had several forms that input the wrong state or zip code. When you review you cannot fix. So I had to delete the form and manually type it in.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax is the best! Like most people i really dread tax filing because it is very time consuming, can be costly, & causes alot of added stress especially if you are a at home parent & have to multitask during the whole filing process. But thanks to Turbo Tax they make tax filing so much easier every year. I have filed my taxes with them for the past 2 years now & will continue to file with Turbo Tax for many years to come. They do offer a ton of information through every step of the way for those who don't want to pay anyone to file & decide to file themselves like myself & maybe need help understanding every question & form they are filling out. They also provide you many different options of help: if you are short on time & want a professional to file for you you can pay to have it filed by a professional, or if you want to file with some asistance/want an expert to review your return you can pay a small fee & get the help you need. I highly recommend Turbo Tax above the other competitors.
Date published: 2021-02-21
Rated 5 out of 5 by from Very thorough! A breeze Went smooth as silk! Enjoyed the entire process. Long time user. Will never switch
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax is easy! Easy for all of us without financial degrees and provides direction easy to comprehend.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 13512
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Look out for hidden fees! TurboTax is easy to use and walks you through all the steps of doing a tax return. However, it forced me to upgrade and at first said it would be only $40. That quickly changed to $50. Then, somehow it increased to $80. The free version allows the filing of state and federal for $0, so why would TurboTax then charge extra to file when I paid for the updated version? I always liked TurboTax for its ease of use, but now I'm spending as much as I would if I just had a preparer do the whole thing for me. Will not likely be using TurboTax again.
Date published: 2021-02-21
Rated 5 out of 5 by from Wonderful You can do your taxes by yourself in short time and in secure way
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo tax is awesome!!! Just as easy as it gets. Very simple to understand for anyone who may be doing it for the first time using this program.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbotax is great I is nice to be able to get help at any time Thanks
Date published: 2021-02-21
Rated 5 out of 5 by from IT was great Very easy to do. Great Instructions. Explained everything
Date published: 2021-02-21
Rated 4 out of 5 by from Quick and Easy Overall, really easy to use. A couple slight hiccups on the state taxes where it would import last year's W2's when I no longer worked there. Other than that, no issues at all. I will continue to use turbotax every year.
Date published: 2021-02-21
Rated 3 out of 5 by from Import is flawed Importing data from pdf documents is flawed. I had several forms that input the wrong state or zip code. When you review you cannot fix. So I had to delete the form and manually type it in.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax is the best! Like most people i really dread tax filing because it is very time consuming, can be costly, & causes alot of added stress especially if you are a at home parent & have to multitask during the whole filing process. But thanks to Turbo Tax they make tax filing so much easier every year. I have filed my taxes with them for the past 2 years now & will continue to file with Turbo Tax for many years to come. They do offer a ton of information through every step of the way for those who don't want to pay anyone to file & decide to file themselves like myself & maybe need help understanding every question & form they are filling out. They also provide you many different options of help: if you are short on time & want a professional to file for you you can pay to have it filed by a professional, or if you want to file with some asistance/want an expert to review your return you can pay a small fee & get the help you need. I highly recommend Turbo Tax above the other competitors.
Date published: 2021-02-21
Rated 5 out of 5 by from Very thorough! A breeze Went smooth as silk! Enjoyed the entire process. Long time user. Will never switch
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax is easy! Easy for all of us without financial degrees and provides direction easy to comprehend.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 13512