TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from TurboTax is easy and Great 100% So easy all the information you need and all answers to my questions all in one.
Date published: 2022-02-21
Rated 5 out of 5 by from Awesome It was fast and easy thank u so much for being nice
Date published: 2022-02-21
Rated 4 out of 5 by from Good services, but increasing charges every time Turbotax is one of the smoothest tax return services out there. I'm sure like me, many of us use it for the convenience and to take the headaches out of completing tedious tax forms. In recent years, I feel that costs of this services have been steadily climbing. As someone with a more complex return with stocks & crypto, but not a ton of assets, I feel that paying $100 each year to file my return takes advantage of young working individuals like me. My capital gains haven't even exceeded more than what turbo tax charges me to file. It's discouraging for any young adults wanting to build generational wealth and build their portfolio of assets. About $50 of this charge was for the convenience of filing my federal and state together. If I chose not to take on the charge, the site would delete my state return info and make me start over. It feels more like I'm being pressured into paying more than an actual straightforward service. If there was a service that had less hidden fees, I would rather pick that over turbotax.
Date published: 2022-02-21
Rated 5 out of 5 by from Easy to follow along Turbotax makes filing taxes easy and stress-free! It is definitely the way to go!
Date published: 2022-02-21
Rated 4 out of 5 by from Great but overpriced I love that all possible deductions are listed for future reference. I love the clear, step-by-step guidance. I really hate that the cost has gone up tremendously, from free to +$100 in 2 years.
Date published: 2022-02-21
Rated 5 out of 5 by from TurboTax is great I've been using turbo tax for 5 years now and haven't had any issues. They're great at getting everything done in a timely manner and its so easy and stress free.
Date published: 2022-02-21
Rated 4 out of 5 by from Very straight forward experience The workflow is much more intuitive than past years. I do regret upgrading to the "live" version. The one time I wanted to chat with an expert, I got an error message and got directed to FAQ. That wasn't great.
Date published: 2022-02-21
Rated 5 out of 5 by from The worst Lame paying taxes shouldn’t be a thing hdbdbdbdbdbdhdb
Date published: 2022-02-21
Rated 4 out of 5 by from Easy to use and understand Very simple to use and very easy to understand. will use again next year for sure.
Date published: 2022-02-21
Rated 1 out of 5 by from Turbo Tax is focused more on their paid services. No long a fan of Turbo Tax. They have switched their focus on offering or force offering for their paid services. After this year's Tax, I will no longer be using Turbo Tax for any of my taxes.
Date published: 2022-02-21
All TurboTax® Offerings Reviews - Page 13512
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is easy and Great 100% So easy all the information you need and all answers to my questions all in one.
Date published: 2022-02-21
Rated 5 out of 5 by from Awesome It was fast and easy thank u so much for being nice
Date published: 2022-02-21
Rated 4 out of 5 by from Good services, but increasing charges every time Turbotax is one of the smoothest tax return services out there. I'm sure like me, many of us use it for the convenience and to take the headaches out of completing tedious tax forms. In recent years, I feel that costs of this services have been steadily climbing. As someone with a more complex return with stocks & crypto, but not a ton of assets, I feel that paying $100 each year to file my return takes advantage of young working individuals like me. My capital gains haven't even exceeded more than what turbo tax charges me to file. It's discouraging for any young adults wanting to build generational wealth and build their portfolio of assets. About $50 of this charge was for the convenience of filing my federal and state together. If I chose not to take on the charge, the site would delete my state return info and make me start over. It feels more like I'm being pressured into paying more than an actual straightforward service. If there was a service that had less hidden fees, I would rather pick that over turbotax.
Date published: 2022-02-21
Rated 5 out of 5 by from Easy to follow along Turbotax makes filing taxes easy and stress-free! It is definitely the way to go!
Date published: 2022-02-21
Rated 4 out of 5 by from Great but overpriced I love that all possible deductions are listed for future reference. I love the clear, step-by-step guidance. I really hate that the cost has gone up tremendously, from free to +$100 in 2 years.
Date published: 2022-02-21
Rated 5 out of 5 by from TurboTax is great I've been using turbo tax for 5 years now and haven't had any issues. They're great at getting everything done in a timely manner and its so easy and stress free.
Date published: 2022-02-21
Rated 4 out of 5 by from Very straight forward experience The workflow is much more intuitive than past years. I do regret upgrading to the "live" version. The one time I wanted to chat with an expert, I got an error message and got directed to FAQ. That wasn't great.
Date published: 2022-02-21
Rated 5 out of 5 by from The worst Lame paying taxes shouldn’t be a thing hdbdbdbdbdbdhdb
Date published: 2022-02-21
Rated 4 out of 5 by from Easy to use and understand Very simple to use and very easy to understand. will use again next year for sure.
Date published: 2022-02-21
Rated 1 out of 5 by from Turbo Tax is focused more on their paid services. No long a fan of Turbo Tax. They have switched their focus on offering or force offering for their paid services. After this year's Tax, I will no longer be using Turbo Tax for any of my taxes.
Date published: 2022-02-21
All TurboTax® Offerings Reviews - Page 13512