TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294023 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from TT is Awesome Good job easy and friendly to use. Product I can trust
Date published: 2022-04-18
Rated 3 out of 5 by from Ambush Upgrades TurboTax does a great job of guiding you through your taxes. But the unexpected screens telling me I need to upgrade to a more expensive version leave me thinking I'm being manipulated. Bad form, TurboTax
Date published: 2022-04-18
Rated 5 out of 5 by from Love me some TurboTax I like being able to do things myself and TurboTax uncomplicates the entire process for me to do that.
Date published: 2022-04-18
Rated 5 out of 5 by from quick and easy Definitely easy to use and keeps track of your records for you! Totally worth it and helpful tips each step of the way
Date published: 2022-04-18
Rated 4 out of 5 by from It's good. Filing was easy and the many steps along the way helped to ensure that things were accurately accounted for.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is Awesome!!!! Easy to use; guided me all the way through the whole process; great experience.
Date published: 2022-04-18
Rated 3 out of 5 by from A couple issues Issues with Update installs and iIke Kind exchange
Date published: 2022-04-18
Rated 2 out of 5 by from Long time turbo tax used had WAY too many problems My parents and I both buy turbo tax. I had SOO many problems with their taxes as well as mine. 1. Their K-1 only pulled in 1 of them on the state, I had to manual add it to get it to work at the federal level 2. The State k-1 added the information properly but would NOT total it , unless i switched both to the tax payer. 3. Everytime i did the taxes it found errors saying we never answered questions about child care that we never had nor never asked about 4. It didn't handle part year tax penalty for being part year resident 5. It keep looking for a 1095-a when I told it I didn't need it and had a 1085 c. Had to file manually for that one. 6. IT CHARGED ME TO FILE MY STATE TAX. it was suppose to be free. How do I get my money back. 2.
Date published: 2022-04-18
Rated 3 out of 5 by from Little disappointed this year Almost done. Last thing to do is E-file with the state. Oh wait, that's $25 more bucks, and not included even though product kind of makes it sounds like it is. So pay the $25 and TT takes the money, e-files the return and THEN tells me I have to still mail in a couple of the forms. If I still have to snail mail part of the submission, the $25 e-file was a con and TT knew it when it took the money and implied I could e-file.
Date published: 2022-04-18
Rated 4 out of 5 by from Turbo Tax gets it done! I have used Turbo tax for over 20 years. It works great. This year was a bit more complicated with the Child Tax Credit, so make sure you go through their guided questions if things are turning out like you expect, and then you can usually get back on track!
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 1352
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TT is Awesome Good job easy and friendly to use. Product I can trust
Date published: 2022-04-18
Rated 3 out of 5 by from Ambush Upgrades TurboTax does a great job of guiding you through your taxes. But the unexpected screens telling me I need to upgrade to a more expensive version leave me thinking I'm being manipulated. Bad form, TurboTax
Date published: 2022-04-18
Rated 5 out of 5 by from Love me some TurboTax I like being able to do things myself and TurboTax uncomplicates the entire process for me to do that.
Date published: 2022-04-18
Rated 5 out of 5 by from quick and easy Definitely easy to use and keeps track of your records for you! Totally worth it and helpful tips each step of the way
Date published: 2022-04-18
Rated 4 out of 5 by from It's good. Filing was easy and the many steps along the way helped to ensure that things were accurately accounted for.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is Awesome!!!! Easy to use; guided me all the way through the whole process; great experience.
Date published: 2022-04-18
Rated 3 out of 5 by from A couple issues Issues with Update installs and iIke Kind exchange
Date published: 2022-04-18
Rated 2 out of 5 by from Long time turbo tax used had WAY too many problems My parents and I both buy turbo tax. I had SOO many problems with their taxes as well as mine. 1. Their K-1 only pulled in 1 of them on the state, I had to manual add it to get it to work at the federal level 2. The State k-1 added the information properly but would NOT total it , unless i switched both to the tax payer. 3. Everytime i did the taxes it found errors saying we never answered questions about child care that we never had nor never asked about 4. It didn't handle part year tax penalty for being part year resident 5. It keep looking for a 1095-a when I told it I didn't need it and had a 1085 c. Had to file manually for that one. 6. IT CHARGED ME TO FILE MY STATE TAX. it was suppose to be free. How do I get my money back. 2.
Date published: 2022-04-18
Rated 3 out of 5 by from Little disappointed this year Almost done. Last thing to do is E-file with the state. Oh wait, that's $25 more bucks, and not included even though product kind of makes it sounds like it is. So pay the $25 and TT takes the money, e-files the return and THEN tells me I have to still mail in a couple of the forms. If I still have to snail mail part of the submission, the $25 e-file was a con and TT knew it when it took the money and implied I could e-file.
Date published: 2022-04-18
Rated 4 out of 5 by from Turbo Tax gets it done! I have used Turbo tax for over 20 years. It works great. This year was a bit more complicated with the Child Tax Credit, so make sure you go through their guided questions if things are turning out like you expect, and then you can usually get back on track!
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 1352