TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome service Its a lot easier to file my own taxes instead of the traditional services.
Date published: 2022-03-07
Rated 1 out of 5 by from Mandatory Annual OS Updates and Errors Used to be good a few years back but the need to annually update MACOS in order to run the program and numerous record transfer errors (previous year's AGI not correct) is extremely disappointing. Will be looking for an alternative option.
Date published: 2022-03-07
Rated 5 out of 5 by from It is good to use. I have been used TurboTax for three years. It is a good one to use.
Date published: 2022-03-07
Rated 5 out of 5 by from Great Product I had a pleasant experience. I would recommend to my family and friends
Date published: 2022-03-07
Rated 3 out of 5 by from Annoying errors I've used TurboTax for a very long time. The quality used to be in the high 4-5 stars. I'm only rating it a 3 as it has cropped up errors in the federal error review and smartscan triggered by related entries. I had to revert the entries I made by trial and error to eliminate the errors. The errors point to the tax form culprit, but does not explain what error means, or what is missing, or a help text/bubble just a form field. I keep using TurboTax as it lets me import from Quicken and financial institutions. I'm thinking I'll do a "shadow" return using H&R Block to see if I can switch.
Date published: 2022-03-07
Rated 5 out of 5 by from easy and simple easy to use good customer support well use it next year and many more
Date published: 2022-03-07
Rated 5 out of 5 by from EASY AND STRAIGHT FORWARD EASY AND STRAIGHT FORWARD TO USE. EASY TO UNDERSTAND. DOWNLOADS ARE GREAT
Date published: 2022-03-07
Rated 5 out of 5 by from awesome! the girl that helped me was the best EVER!!! wish everyone was like her
Date published: 2022-03-07
Rated 5 out of 5 by from First time TurboTax Live! Normally I file my own taxes but I this year things were a little more complicated for me considering I bought a house last year. I was able to quickly upload my documents, some via photos from phone. Paul was quick about doing them and communicated things as needed in a timely manner.
Date published: 2022-03-07
Rated 1 out of 5 by from better then nothing To many hidden fees. went from free to 150 with no warning
Date published: 2022-03-07
All TurboTax® Offerings Reviews - Page 13502
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome service Its a lot easier to file my own taxes instead of the traditional services.
Date published: 2022-03-07
Rated 1 out of 5 by from Mandatory Annual OS Updates and Errors Used to be good a few years back but the need to annually update MACOS in order to run the program and numerous record transfer errors (previous year's AGI not correct) is extremely disappointing. Will be looking for an alternative option.
Date published: 2022-03-07
Rated 5 out of 5 by from It is good to use. I have been used TurboTax for three years. It is a good one to use.
Date published: 2022-03-07
Rated 5 out of 5 by from Great Product I had a pleasant experience. I would recommend to my family and friends
Date published: 2022-03-07
Rated 3 out of 5 by from Annoying errors I've used TurboTax for a very long time. The quality used to be in the high 4-5 stars. I'm only rating it a 3 as it has cropped up errors in the federal error review and smartscan triggered by related entries. I had to revert the entries I made by trial and error to eliminate the errors. The errors point to the tax form culprit, but does not explain what error means, or what is missing, or a help text/bubble just a form field. I keep using TurboTax as it lets me import from Quicken and financial institutions. I'm thinking I'll do a "shadow" return using H&R Block to see if I can switch.
Date published: 2022-03-07
Rated 5 out of 5 by from easy and simple easy to use good customer support well use it next year and many more
Date published: 2022-03-07
Rated 5 out of 5 by from EASY AND STRAIGHT FORWARD EASY AND STRAIGHT FORWARD TO USE. EASY TO UNDERSTAND. DOWNLOADS ARE GREAT
Date published: 2022-03-07
Rated 5 out of 5 by from awesome! the girl that helped me was the best EVER!!! wish everyone was like her
Date published: 2022-03-07
Rated 5 out of 5 by from First time TurboTax Live! Normally I file my own taxes but I this year things were a little more complicated for me considering I bought a house last year. I was able to quickly upload my documents, some via photos from phone. Paul was quick about doing them and communicated things as needed in a timely manner.
Date published: 2022-03-07
Rated 1 out of 5 by from better then nothing To many hidden fees. went from free to 150 with no warning
Date published: 2022-03-07
All TurboTax® Offerings Reviews - Page 13502