TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281680 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from Great guidance spoke with Ashlyn?? and she was wonderful, so helpful
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo tax is awesome. Easy to fill out, great instructions, appreciate the expertise.
Date published: 2021-02-25
Rated 5 out of 5 by from It sucks! It sucked. Didn’t file I 2019 so I can bring rejected every time. If I didn’t file it means zero! My bro if having same difficulties as he did not wornat all do do covid!! Doubt will ever use again!
Date published: 2021-02-25
Rated 1 out of 5 by from turbo tax is not free all of a sudden they find reasons for you to pay.....at the end i ended up paying 87 dollars
Date published: 2021-02-25
Rated 5 out of 5 by from Very helpful I love Turbo Tax. It helps me complete my taxes, with easy steps!
Date published: 2021-02-25
Rated 5 out of 5 by from I love Turbo Tax I have been using Turbo Tax for 20 years, there is no other tax software that compares. Love it.
Date published: 2021-02-25
Rated 4 out of 5 by from First time complicated Filer This was my first experience having to file a "somewhat" difficult return. I will say that I appreciated the Live help. They answered a lot of questions for me and helped me when I got stuck. The only reason I give it 4 stars is because it was a little misleading when it promoted Basic Filing as Free.... and then at the very end tells you that you cannot file unless you upgrade to Deluxe for an extra $90. That was not a foreseen fee and I was disappointed. Overall though, I cannot complain too much and it was very easy and quick to use !!
Date published: 2021-02-25
Rated 5 out of 5 by from First Time User Was able to navigate without much problem. Very user friendly
Date published: 2021-02-25
Rated 5 out of 5 by from Turbotax is awesome! Everything was laid out well & very explanatory! Even had great assistance with fixing an error!
Date published: 2021-02-25
Rated 3 out of 5 by from Forces you into paying for more Relatively easy to use although some boxes and info blurbs are still unclear and leave you with questions. Sometimes when you have to "fix" something and the program shows you a random box, its very hard to get your bearings and figure out how to fix it. Finally, the price looks attractive at first but the state tax returns get expensive quickly. A little disappointing.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 13497
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Great guidance spoke with Ashlyn?? and she was wonderful, so helpful
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo tax is awesome. Easy to fill out, great instructions, appreciate the expertise.
Date published: 2021-02-25
Rated 5 out of 5 by from It sucks! It sucked. Didn’t file I 2019 so I can bring rejected every time. If I didn’t file it means zero! My bro if having same difficulties as he did not wornat all do do covid!! Doubt will ever use again!
Date published: 2021-02-25
Rated 1 out of 5 by from turbo tax is not free all of a sudden they find reasons for you to pay.....at the end i ended up paying 87 dollars
Date published: 2021-02-25
Rated 5 out of 5 by from Very helpful I love Turbo Tax. It helps me complete my taxes, with easy steps!
Date published: 2021-02-25
Rated 5 out of 5 by from I love Turbo Tax I have been using Turbo Tax for 20 years, there is no other tax software that compares. Love it.
Date published: 2021-02-25
Rated 4 out of 5 by from First time complicated Filer This was my first experience having to file a "somewhat" difficult return. I will say that I appreciated the Live help. They answered a lot of questions for me and helped me when I got stuck. The only reason I give it 4 stars is because it was a little misleading when it promoted Basic Filing as Free.... and then at the very end tells you that you cannot file unless you upgrade to Deluxe for an extra $90. That was not a foreseen fee and I was disappointed. Overall though, I cannot complain too much and it was very easy and quick to use !!
Date published: 2021-02-25
Rated 5 out of 5 by from First Time User Was able to navigate without much problem. Very user friendly
Date published: 2021-02-25
Rated 5 out of 5 by from Turbotax is awesome! Everything was laid out well & very explanatory! Even had great assistance with fixing an error!
Date published: 2021-02-25
Rated 3 out of 5 by from Forces you into paying for more Relatively easy to use although some boxes and info blurbs are still unclear and leave you with questions. Sometimes when you have to "fix" something and the program shows you a random box, its very hard to get your bearings and figure out how to fix it. Finally, the price looks attractive at first but the state tax returns get expensive quickly. A little disappointing.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 13497