TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Always easy! I have always had an easy time using Turbo Tax. 7 years and counting. This year I had a life change (divorce) and Turbo Tax talked me through the changes even before I had a question. Thank you!
Date published: 2021-02-15
Rated 5 out of 5 by from Turbo Tax makes is so easy! Turbo Tax has step by step how to do our taxes, would not use any other company.
Date published: 2021-02-15
Rated 5 out of 5 by from I Need this CHECK I used the TurboTax to file my refund in February. it was relatively easy to use, but it did get old going in circles sometimes. Unfortunately, the free option really is not usable. if you have to file state taxes like just about everyone, then you will have to pay $50 per state. if you're working in another state so $100. Of course no worker discount. Honestly, that was not too bad since I was supposed to get a lot back. Unfortunately, that was not what happened. i did get some from one the state returns, but that was it. The IRS sent a letter for health insurance form that didn't even apply to me. if you want to help me with, guess what? it will cost you even more money! At that point, I wasn't paying TurboTax any more so I went off on my own. Eventually I got it figured out, but not without massive disruption to my work. None of that help was thanks to TurboTax which send you to FAQs that don't really apply. They have online discussions which appear to have many people with the same problem. This program is made to look easy and it is at first but the headache it causes later is not worth it. Never had trouble like this with H&R Blocks so I think I'II go back to them next year. Whatever you do, do use TurboTax. it is seriously not worth it still waiting for that federal tax refund BTW.
Date published: 2021-02-15
Rated 5 out of 5 by from I love turbo tax! Super easy to use, they help you through the whole thing. When I did have a problem I called and they were friendly and helpful. I’ve used them the last three years and I will continue to. I highly recommend turbo tax !
Date published: 2021-02-15
Rated 5 out of 5 by from Makes doing your own taxes as good as it can be Nice program leads you thru all the aspects you need to enter data for
Date published: 2021-02-15
Rated 5 out of 5 by from Great easy and efficient to fill, review and final filling
Date published: 2021-02-15
Rated 5 out of 5 by from Federal filing is free NOT state Filing is good federal free filing but state cost more to file than my state refund amount. Watch the pricings at the end. Overall a pretty good site.
Date published: 2021-02-15
Rated 2 out of 5 by from Works OK as long doesn't encounter surprises Generally works fine, but this year it somehow allowed duplicate info to be entered without recognizing an error (not sure how I could have entered the same info twice, but it did not give any feedback when if I did it). Had to backup numerous screens to change to settings to permit file by mail when it encountered an e-filing problem. Should have provided a link to the screens I needed to update rather than telling me (vaguely) which screens I should look for.
Date published: 2021-02-15
Rated 5 out of 5 by from TurboTax is easy! We have used TurboTax for several years now and love how easy it is to walk through each step, which makes us feel confident in the process of filing our taxes!
Date published: 2021-02-15
Rated 5 out of 5 by from turbo tax is great very efficient process, would recommend highly. easy
Date published: 2021-02-15
All TurboTax® Offerings Reviews - Page 13495
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Always easy! I have always had an easy time using Turbo Tax. 7 years and counting. This year I had a life change (divorce) and Turbo Tax talked me through the changes even before I had a question. Thank you!
Date published: 2021-02-15
Rated 5 out of 5 by from Turbo Tax makes is so easy! Turbo Tax has step by step how to do our taxes, would not use any other company.
Date published: 2021-02-15
Rated 5 out of 5 by from I Need this CHECK I used the TurboTax to file my refund in February. it was relatively easy to use, but it did get old going in circles sometimes. Unfortunately, the free option really is not usable. if you have to file state taxes like just about everyone, then you will have to pay $50 per state. if you're working in another state so $100. Of course no worker discount. Honestly, that was not too bad since I was supposed to get a lot back. Unfortunately, that was not what happened. i did get some from one the state returns, but that was it. The IRS sent a letter for health insurance form that didn't even apply to me. if you want to help me with, guess what? it will cost you even more money! At that point, I wasn't paying TurboTax any more so I went off on my own. Eventually I got it figured out, but not without massive disruption to my work. None of that help was thanks to TurboTax which send you to FAQs that don't really apply. They have online discussions which appear to have many people with the same problem. This program is made to look easy and it is at first but the headache it causes later is not worth it. Never had trouble like this with H&R Blocks so I think I'II go back to them next year. Whatever you do, do use TurboTax. it is seriously not worth it still waiting for that federal tax refund BTW.
Date published: 2021-02-15
Rated 5 out of 5 by from I love turbo tax! Super easy to use, they help you through the whole thing. When I did have a problem I called and they were friendly and helpful. I’ve used them the last three years and I will continue to. I highly recommend turbo tax !
Date published: 2021-02-15
Rated 5 out of 5 by from Makes doing your own taxes as good as it can be Nice program leads you thru all the aspects you need to enter data for
Date published: 2021-02-15
Rated 5 out of 5 by from Great easy and efficient to fill, review and final filling
Date published: 2021-02-15
Rated 5 out of 5 by from Federal filing is free NOT state Filing is good federal free filing but state cost more to file than my state refund amount. Watch the pricings at the end. Overall a pretty good site.
Date published: 2021-02-15
Rated 2 out of 5 by from Works OK as long doesn't encounter surprises Generally works fine, but this year it somehow allowed duplicate info to be entered without recognizing an error (not sure how I could have entered the same info twice, but it did not give any feedback when if I did it). Had to backup numerous screens to change to settings to permit file by mail when it encountered an e-filing problem. Should have provided a link to the screens I needed to update rather than telling me (vaguely) which screens I should look for.
Date published: 2021-02-15
Rated 5 out of 5 by from TurboTax is easy! We have used TurboTax for several years now and love how easy it is to walk through each step, which makes us feel confident in the process of filing our taxes!
Date published: 2021-02-15
Rated 5 out of 5 by from turbo tax is great very efficient process, would recommend highly. easy
Date published: 2021-02-15
All TurboTax® Offerings Reviews - Page 13495