TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

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America’s #1 tax prep provider.

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Rated 2 out of 5 by from TurboTax Fees The fees are ridiculous. It used to be so much easier, faster, and cheaper to do it yourself. I've been given 2 different "codes" for a discount and there is nowhere to enter it when you were to go to pay. I'm half tempted to go somewhere else next year because of this.
Date published: 2023-02-14
Rated 4 out of 5 by from Pretty painless! Pretty much used the service for the fifth year in a row and (despite some hiccups with UI and figuring out what info I needed to get which explains the ding on a star), it's smooth sailing as usual.
Date published: 2023-02-14
Rated 4 out of 5 by from Very helpful The deduction portion was easy to use and helpful when it came to my taxes this year
Date published: 2023-02-14
Rated 5 out of 5 by from Peace of mind TurboTax has been taking care of me for over a decade, and now that my kids are older, they use it too.
Date published: 2023-02-14
Rated 5 out of 5 by from Turbo tax is awesome Excellent online service had no problems at all !!!
Date published: 2023-02-14
Rated 4 out of 5 by from Another successful year with Turbotax I really like Turbotax especially with their coverage for IRA, Roths and other retirement plans. I'm retired and sometimes it can be complicated. Turbotax makes sure I get the best return...... and they check my mistakes!! Additionally, they are affordable. Don't need that CPA.
Date published: 2023-02-14
Rated 1 out of 5 by from Not Free This service is no different than the IRS free service -Don't throw your good moneyy away!!
Date published: 2023-02-14
Rated 5 out of 5 by from TurboTax is amazing!! Four years in a row and I'll keep coming back! I especially like that the website doesn't time-out or log me out after brief inactivity.
Date published: 2023-02-14
Rated 5 out of 5 by from Quick and easy I loved that if I want Sure about something there was someone to help out. I appreciate knowing my taxes will be looked over
Date published: 2023-02-14
Rated 5 out of 5 by from Turbo tax was easy for the most part. It was quite easy Except it closed down on me quite often and I had to re-login.
Date published: 2023-02-14
All TurboTax® Offerings Reviews - Page 13490
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from TurboTax Fees The fees are ridiculous. It used to be so much easier, faster, and cheaper to do it yourself. I've been given 2 different "codes" for a discount and there is nowhere to enter it when you were to go to pay. I'm half tempted to go somewhere else next year because of this.
Date published: 2023-02-14
Rated 4 out of 5 by from Pretty painless! Pretty much used the service for the fifth year in a row and (despite some hiccups with UI and figuring out what info I needed to get which explains the ding on a star), it's smooth sailing as usual.
Date published: 2023-02-14
Rated 4 out of 5 by from Very helpful The deduction portion was easy to use and helpful when it came to my taxes this year
Date published: 2023-02-14
Rated 5 out of 5 by from Peace of mind TurboTax has been taking care of me for over a decade, and now that my kids are older, they use it too.
Date published: 2023-02-14
Rated 5 out of 5 by from Turbo tax is awesome Excellent online service had no problems at all !!!
Date published: 2023-02-14
Rated 4 out of 5 by from Another successful year with Turbotax I really like Turbotax especially with their coverage for IRA, Roths and other retirement plans. I'm retired and sometimes it can be complicated. Turbotax makes sure I get the best return...... and they check my mistakes!! Additionally, they are affordable. Don't need that CPA.
Date published: 2023-02-14
Rated 1 out of 5 by from Not Free This service is no different than the IRS free service -Don't throw your good moneyy away!!
Date published: 2023-02-14
Rated 5 out of 5 by from TurboTax is amazing!! Four years in a row and I'll keep coming back! I especially like that the website doesn't time-out or log me out after brief inactivity.
Date published: 2023-02-14
Rated 5 out of 5 by from Quick and easy I loved that if I want Sure about something there was someone to help out. I appreciate knowing my taxes will be looked over
Date published: 2023-02-14
Rated 5 out of 5 by from Turbo tax was easy for the most part. It was quite easy Except it closed down on me quite often and I had to re-login.
Date published: 2023-02-14
All TurboTax® Offerings Reviews - Page 13490