TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281592 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great support Had to speak to them twice while filing, prompt phone call and knowledgeable support
Date published: 2021-02-21
Rated 4 out of 5 by from Great After I submit, sorry I can not rate until finished
Date published: 2021-02-21
Rated 5 out of 5 by from Turbotax is awesome Simple, easy to use no sense in paying someone $100.00
Date published: 2021-02-21
Rated 4 out of 5 by from A suggestion More difficult than I expected since i used TT for the last several years. But, since my filing status changed, I had to start all over again. I think TT should have been able to use my last year's return info automatically./
Date published: 2021-02-21
Rated 5 out of 5 by from TURBO TAX IS AWESOME IT IS EASY TO USE, EACH YEAR THEY ARE MORE RELIABLE
Date published: 2021-02-21
Rated 5 out of 5 by from RN retired CPAN/CAPA wonderful and easy to use guides you every step of the way
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax do not ever go away, Awesome!!! Always walks us through it all. No matter what we have it walks us through it all. Great and easy. Anyone can do this.
Date published: 2021-02-21
Rated 3 out of 5 by from OK SOFTWARE I HAD ISSUES WITH UNEMPLOYMENT FOR MY WIFE. THOUGH WE HAD TAXES TAKEN OUT OF UNEMPLOYMENT CHECKS, THE SITE WOULD ASK YOU IF YOU HAD PAID TAXES AND, IT SOMEHOW TOOK OUT WHAT WAS PAID FOR TAXES AND DEDUCTED IT FROM MY TOTAL REFUND! BASICALLY PAID DOUBLE TAXES!
Date published: 2021-02-21
Rated 2 out of 5 by from Some Rough Patches Was advertised with automatic stock info inputting. but after input had error since there was a 0.10 wash number that screwed it all up and wouldn't go thru check screen. had to go back and try to manually fix it. no help from help section had to figure out what was really going on since said value cant be 0 on check scree that's all i got to figure it out. Was rather expensive software to have issues like this... wasn't very smooth at all had to spend hour trying to figure it out.
Date published: 2021-02-21
Rated 2 out of 5 by from Better than filling in the forms Somewhat disappointing. Might go another route next year. Got to tax credits section and some places in the State that simply said to open forms and if you need to fill any out, use the forms tab without any Step by Step (which is why most people pay extra for the program).
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 13488
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great support Had to speak to them twice while filing, prompt phone call and knowledgeable support
Date published: 2021-02-21
Rated 4 out of 5 by from Great After I submit, sorry I can not rate until finished
Date published: 2021-02-21
Rated 5 out of 5 by from Turbotax is awesome Simple, easy to use no sense in paying someone $100.00
Date published: 2021-02-21
Rated 4 out of 5 by from A suggestion More difficult than I expected since i used TT for the last several years. But, since my filing status changed, I had to start all over again. I think TT should have been able to use my last year's return info automatically./
Date published: 2021-02-21
Rated 5 out of 5 by from TURBO TAX IS AWESOME IT IS EASY TO USE, EACH YEAR THEY ARE MORE RELIABLE
Date published: 2021-02-21
Rated 5 out of 5 by from RN retired CPAN/CAPA wonderful and easy to use guides you every step of the way
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax do not ever go away, Awesome!!! Always walks us through it all. No matter what we have it walks us through it all. Great and easy. Anyone can do this.
Date published: 2021-02-21
Rated 3 out of 5 by from OK SOFTWARE I HAD ISSUES WITH UNEMPLOYMENT FOR MY WIFE. THOUGH WE HAD TAXES TAKEN OUT OF UNEMPLOYMENT CHECKS, THE SITE WOULD ASK YOU IF YOU HAD PAID TAXES AND, IT SOMEHOW TOOK OUT WHAT WAS PAID FOR TAXES AND DEDUCTED IT FROM MY TOTAL REFUND! BASICALLY PAID DOUBLE TAXES!
Date published: 2021-02-21
Rated 2 out of 5 by from Some Rough Patches Was advertised with automatic stock info inputting. but after input had error since there was a 0.10 wash number that screwed it all up and wouldn't go thru check screen. had to go back and try to manually fix it. no help from help section had to figure out what was really going on since said value cant be 0 on check scree that's all i got to figure it out. Was rather expensive software to have issues like this... wasn't very smooth at all had to spend hour trying to figure it out.
Date published: 2021-02-21
Rated 2 out of 5 by from Better than filling in the forms Somewhat disappointing. Might go another route next year. Got to tax credits section and some places in the State that simply said to open forms and if you need to fill any out, use the forms tab without any Step by Step (which is why most people pay extra for the program).
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 13488