TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from It helps you step by step-- I have been using Turbo Tax for several years. Always very successful- This year I ran into a snag and just could not figure the error out. I contacted to get help and was put in touch with Matthew. Very helpful, patient and friendly. We tried several things and finally managed to correct the hold up. Very Happy with the service.
Date published: 2021-02-20
Rated 5 out of 5 by from Occupational Therapist Easy to navigate, easy to follow, very thorough, several help guides if needed
Date published: 2021-02-20
Rated 1 out of 5 by from Turbo tax is not as easy to use as advertised. Turbo tax doesn't provide the support advertised as "free" unless you upgrade.
Date published: 2021-02-20
Rated 2 out of 5 by from Expensive and needlessly confusing I paid $110 to have you ask me to "verify my W2" but that was actually entering in my W2s two separate times, taking excess time, confusing the heck out of me, and throwing off the estimated returns by a ton. WHY?!?!?! Got it figured out in the end, I don't know what I actually paid for, if that was the experience.
Date published: 2021-02-20
Rated 5 out of 5 by from Very patient and kind Jannete was very kind when helping me with a form that needed to be deleted.
Date published: 2021-02-20
Rated 3 out of 5 by from SO SO - NO STATE RETURN NO CLUE ABOUT WHERE TO PUT INTEREST INCOME THAT IS NOT ON A 1099. NOT INTUITIVE AT ALL. JUST GLAD I HAD A SIMPLE RETURN TO DO. HAD TO DO THE STATE BY HAND.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax was great I talked with a Turbo Tax live representative. She was friendly, patient, and thorough. This was a great tax-filing experience.
Date published: 2021-02-20
Rated 1 out of 5 by from What choice did I have These guys protect their business with Washington lobbyists. Imagine if they actually had to compete!
Date published: 2021-02-20
Rated 5 out of 5 by from Very easy to use they walk you through step by step. would definitely recommend
Date published: 2021-02-20
Rated 4 out of 5 by from Thanks for making it easy! Muhommad was so patient and helpful to me and reassured me that I had done everything correctly. I really appreciate his good service!
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 13483
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from It helps you step by step-- I have been using Turbo Tax for several years. Always very successful- This year I ran into a snag and just could not figure the error out. I contacted to get help and was put in touch with Matthew. Very helpful, patient and friendly. We tried several things and finally managed to correct the hold up. Very Happy with the service.
Date published: 2021-02-20
Rated 5 out of 5 by from Occupational Therapist Easy to navigate, easy to follow, very thorough, several help guides if needed
Date published: 2021-02-20
Rated 1 out of 5 by from Turbo tax is not as easy to use as advertised. Turbo tax doesn't provide the support advertised as "free" unless you upgrade.
Date published: 2021-02-20
Rated 2 out of 5 by from Expensive and needlessly confusing I paid $110 to have you ask me to "verify my W2" but that was actually entering in my W2s two separate times, taking excess time, confusing the heck out of me, and throwing off the estimated returns by a ton. WHY?!?!?! Got it figured out in the end, I don't know what I actually paid for, if that was the experience.
Date published: 2021-02-20
Rated 5 out of 5 by from Very patient and kind Jannete was very kind when helping me with a form that needed to be deleted.
Date published: 2021-02-20
Rated 3 out of 5 by from SO SO - NO STATE RETURN NO CLUE ABOUT WHERE TO PUT INTEREST INCOME THAT IS NOT ON A 1099. NOT INTUITIVE AT ALL. JUST GLAD I HAD A SIMPLE RETURN TO DO. HAD TO DO THE STATE BY HAND.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax was great I talked with a Turbo Tax live representative. She was friendly, patient, and thorough. This was a great tax-filing experience.
Date published: 2021-02-20
Rated 1 out of 5 by from What choice did I have These guys protect their business with Washington lobbyists. Imagine if they actually had to compete!
Date published: 2021-02-20
Rated 5 out of 5 by from Very easy to use they walk you through step by step. would definitely recommend
Date published: 2021-02-20
Rated 4 out of 5 by from Thanks for making it easy! Muhommad was so patient and helpful to me and reassured me that I had done everything correctly. I really appreciate his good service!
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 13483