TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 2 out of 5 by from Turbo Tax tries to add fee after fee I had my robinhood documents imported then had to work on review after review to fix the imported document.
Date published: 2021-02-21
Rated 1 out of 5 by from This year filing taxes TurboTax was Horrible There was nothing but problems using this system this year. My taxes were rejected twice because of a "system error" with Your system so I had to go through the stress of re-doing but I couldn't cancel all together because I had initially started the process already. If I could I would've cancelled and filed with some one else. I will not be using TurboTax next year and I will not refer anyone ever
Date published: 2021-02-21
Rated 5 out of 5 by from TurboTax is AMAZING!! Super easy to file my taxes, simple questions asked, and completed them while my boys ate lunch.
Date published: 2021-02-21
Rated 4 out of 5 by from Turbo Tax was thorough and comprehensive. I felt comfortable completing my taxes. The service is now multi-tiered offering basic, completion of state returns and CPA guidance. However, I was not prepared to also pay an additional service fee for paying the Turbo Tax fee with my minimal federal refund.
Date published: 2021-02-21
Rated 4 out of 5 by from The Step-by-Step method needs one improvement In 2020 I made a Qualified Charitable Distribution. When I used the Step-by-Step method to incorporate the 1099R form there was no prompt to detail the recipient and their Tax ID. This bothered me since I had not made this type of contribution in 2019, Only when I was reviewing the 1040-SR online did I find in very small type QCD next to line 4b Taxable Amount. To my surprise, QCD is a link to an explanation form I could use to add detail to my donation which I did. My suggestion is that the next iteration of TurboTax uses the entry of an X in the IRA/SEP/SIMPLE box on a 1099R while in "Step-by-Step' to display a popup explanation form.
Date published: 2021-02-21
Rated 5 out of 5 by from great and easy way to do your taxes. Its easy and it has step by step instructions if you don't know what to do.
Date published: 2021-02-21
Rated 4 out of 5 by from Good program, but one glitch After being almost done, i went back to alter some donation amounts, and some of the charities and amounts were confused, including some from last year and requiring a number of them to be redone, a bit annoying. But taking care of all the other issues concerning retirement etc was fine
Date published: 2021-02-21
Rated 5 out of 5 by from 9 years and counting. I've used TurboTax for 9 years now. Less stress and mess. I'll keep on with them as long as i have to file taxes.
Date published: 2021-02-21
Rated 3 out of 5 by from Turbo tax not as good as it use to be Still charged me extra 40 to do my taxes through my refund not fond of that
Date published: 2021-02-21
Rated 5 out of 5 by from Quick and Easy I've been using turbo for 7 years and I still love it, even more now that you can receive live help!
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 13481
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Turbo Tax tries to add fee after fee I had my robinhood documents imported then had to work on review after review to fix the imported document.
Date published: 2021-02-21
Rated 1 out of 5 by from This year filing taxes TurboTax was Horrible There was nothing but problems using this system this year. My taxes were rejected twice because of a "system error" with Your system so I had to go through the stress of re-doing but I couldn't cancel all together because I had initially started the process already. If I could I would've cancelled and filed with some one else. I will not be using TurboTax next year and I will not refer anyone ever
Date published: 2021-02-21
Rated 5 out of 5 by from TurboTax is AMAZING!! Super easy to file my taxes, simple questions asked, and completed them while my boys ate lunch.
Date published: 2021-02-21
Rated 4 out of 5 by from Turbo Tax was thorough and comprehensive. I felt comfortable completing my taxes. The service is now multi-tiered offering basic, completion of state returns and CPA guidance. However, I was not prepared to also pay an additional service fee for paying the Turbo Tax fee with my minimal federal refund.
Date published: 2021-02-21
Rated 4 out of 5 by from The Step-by-Step method needs one improvement In 2020 I made a Qualified Charitable Distribution. When I used the Step-by-Step method to incorporate the 1099R form there was no prompt to detail the recipient and their Tax ID. This bothered me since I had not made this type of contribution in 2019, Only when I was reviewing the 1040-SR online did I find in very small type QCD next to line 4b Taxable Amount. To my surprise, QCD is a link to an explanation form I could use to add detail to my donation which I did. My suggestion is that the next iteration of TurboTax uses the entry of an X in the IRA/SEP/SIMPLE box on a 1099R while in "Step-by-Step' to display a popup explanation form.
Date published: 2021-02-21
Rated 5 out of 5 by from great and easy way to do your taxes. Its easy and it has step by step instructions if you don't know what to do.
Date published: 2021-02-21
Rated 4 out of 5 by from Good program, but one glitch After being almost done, i went back to alter some donation amounts, and some of the charities and amounts were confused, including some from last year and requiring a number of them to be redone, a bit annoying. But taking care of all the other issues concerning retirement etc was fine
Date published: 2021-02-21
Rated 5 out of 5 by from 9 years and counting. I've used TurboTax for 9 years now. Less stress and mess. I'll keep on with them as long as i have to file taxes.
Date published: 2021-02-21
Rated 3 out of 5 by from Turbo tax not as good as it use to be Still charged me extra 40 to do my taxes through my refund not fond of that
Date published: 2021-02-21
Rated 5 out of 5 by from Quick and Easy I've been using turbo for 7 years and I still love it, even more now that you can receive live help!
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 13481