TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from TurboTax is easy and great to work with! My experience was amazing! I had no issues at all!!!!
Date published: 2022-04-15
Rated 5 out of 5 by from good good program hate taxes thanks for taking even more of our money
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is a lifesaver! After a thorough and complete review of all aspects of our tax obligations - we can sleep at night knowing the tax forms are correct.
Date published: 2022-04-15
Rated 5 out of 5 by from Quick, Easy and Detailed Tax form entry with Turbo Tax was easy, with clear prompts and explanations for each line. Every detail entered was confirmed and carefully reviewed for accuracy and applicability to my own individual tax situation. State forms were given even more detailed coverage and review.
Date published: 2022-04-15
Rated 2 out of 5 by from Turbo Tax is awful anymore In their attempts to "idiot proof" Turbo Tax, it has actually become very unfriendly for those of us that know what we are doing. It doesn't seem to permit entering data directly into forms. One must go through all the interview questions whether or not we need to. If you stop in the middle of a task, you have to start all over on that task when you resume - big waste of time. And the number of screens one has to click through is excessive for those of us that are ergo conscious. It is too persistent that we fill out the registration form ( so they can spam you with sales emails and junk calls), decides it needs to check for updates way too often, takes several tries to get it to actually file the returns, knows my computer has Quickbooks so continually wants me to import for it. That's another topic - purchased QB which is also an Intuit product and it was too unfriendly to use. Now TurboTax is telling me that if I run an adblocker (I do) that I need to disable it to submit this review! Another weakness is that this year, I had to purchase 2 Turbo Tax programs to get all the forms I need - the needed forms required both Turbo Tax Home and Business, and Turbo Tax Business. And I only needed a small portion of the Business package. It would have been nice to only have to purchase, install, update, etc. one Turbo Tax package.
Date published: 2022-04-15
Rated 5 out of 5 by from great team Every one was very knowledgeable and helpful! I had to call multiple times to get help and they all were very patient and helped me through the process. They even gave me a discount code because I was having trouble filing alone.
Date published: 2022-04-15
Rated 3 out of 5 by from About average Just about every year, the program comes with less help and less explanations, it costs more and the quality is going down yearly. Keep it up, eventually I'll end up buying from your competitors.
Date published: 2022-04-15
Rated 5 out of 5 by from Awesome It was a great experience doing my taxes with Turbotax
Date published: 2022-04-15
Rated 5 out of 5 by from I enjoyed filing a tax return! I was able to file my son's return myself using Turbo Tax. It was actually enjoyable! Thank you Turbo Tax
Date published: 2022-04-15
Rated 5 out of 5 by from Getting better every year This gets easier each year. With all the prefills and links for help and assistance, the process has gotten easier and easier.
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 1349
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is easy and great to work with! My experience was amazing! I had no issues at all!!!!
Date published: 2022-04-15
Rated 5 out of 5 by from good good program hate taxes thanks for taking even more of our money
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is a lifesaver! After a thorough and complete review of all aspects of our tax obligations - we can sleep at night knowing the tax forms are correct.
Date published: 2022-04-15
Rated 5 out of 5 by from Quick, Easy and Detailed Tax form entry with Turbo Tax was easy, with clear prompts and explanations for each line. Every detail entered was confirmed and carefully reviewed for accuracy and applicability to my own individual tax situation. State forms were given even more detailed coverage and review.
Date published: 2022-04-15
Rated 2 out of 5 by from Turbo Tax is awful anymore In their attempts to "idiot proof" Turbo Tax, it has actually become very unfriendly for those of us that know what we are doing. It doesn't seem to permit entering data directly into forms. One must go through all the interview questions whether or not we need to. If you stop in the middle of a task, you have to start all over on that task when you resume - big waste of time. And the number of screens one has to click through is excessive for those of us that are ergo conscious. It is too persistent that we fill out the registration form ( so they can spam you with sales emails and junk calls), decides it needs to check for updates way too often, takes several tries to get it to actually file the returns, knows my computer has Quickbooks so continually wants me to import for it. That's another topic - purchased QB which is also an Intuit product and it was too unfriendly to use. Now TurboTax is telling me that if I run an adblocker (I do) that I need to disable it to submit this review! Another weakness is that this year, I had to purchase 2 Turbo Tax programs to get all the forms I need - the needed forms required both Turbo Tax Home and Business, and Turbo Tax Business. And I only needed a small portion of the Business package. It would have been nice to only have to purchase, install, update, etc. one Turbo Tax package.
Date published: 2022-04-15
Rated 5 out of 5 by from great team Every one was very knowledgeable and helpful! I had to call multiple times to get help and they all were very patient and helped me through the process. They even gave me a discount code because I was having trouble filing alone.
Date published: 2022-04-15
Rated 3 out of 5 by from About average Just about every year, the program comes with less help and less explanations, it costs more and the quality is going down yearly. Keep it up, eventually I'll end up buying from your competitors.
Date published: 2022-04-15
Rated 5 out of 5 by from Awesome It was a great experience doing my taxes with Turbotax
Date published: 2022-04-15
Rated 5 out of 5 by from I enjoyed filing a tax return! I was able to file my son's return myself using Turbo Tax. It was actually enjoyable! Thank you Turbo Tax
Date published: 2022-04-15
Rated 5 out of 5 by from Getting better every year This gets easier each year. With all the prefills and links for help and assistance, the process has gotten easier and easier.
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 1349