TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Learning Materials Step by Step and Form view guideline helped. However, it would be better if I can toggle from Form view and the step-by-step guideline on as close if not the same topic that I am viewing - unless I am just missing a step for not locating it outright. Also, if the COJ (Credit from Other Jurisdiction could auto search and create COJ Schedules in the Residence state whenever it detects that there is a "Non-Resident" Tax payment posted from a W-2 from another state.
Date published: 2022-04-15
Rated 5 out of 5 by from TurboTax is better than H&R Block I was using H&R Block at first but someone recommended to me using TurboTax, and I am really glad I did. TurboTax's program is more comprehensive and easier to use.
Date published: 2022-04-15
Rated 4 out of 5 by from junius & jane used for over 15 years completely satisfied each time
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is Easy Turbo Tax is easy to use and an efficient tool for filing taxes
Date published: 2022-04-15
Rated 5 out of 5 by from Easy Peasy Filing with Turbo Tax is very simple. The application takes the time to explain each step along the way. It also provides more in-depth explanations upon request. The use of icons and images makes the process feel friendly and easy peasy.
Date published: 2022-04-15
Rated 5 out of 5 by from TurboTax is Great Easy, quick, and accurate! Great Job TurboTax. Keep up the great work.
Date published: 2022-04-15
Rated 5 out of 5 by from Awesome It’s very easy to use I would use it again it’s nice
Date published: 2022-04-15
Rated 5 out of 5 by from Rachael75 It was kinda confusing but I got it I was ready to quite
Date published: 2022-04-15
Rated 1 out of 5 by from Return I am not satisfied with the return I got back. It's bad when I paid more to get the taxes prepared versus what I am getting back. I will stick to doing the taxes myself from here on out.
Date published: 2022-04-15
Rated 2 out of 5 by from Poor outcome, hours wasted The inability to readily import information from past filing due to changed filing status upon my spouse's death is a clear weakness that cost much lost time. To top things off my E-filing was rejected by IRS and one possibly reason was my changed filing status possibly because there was no accurate link to my AGI for 2020. Consulting "Turbo experts" was of no real help on either issue. Those I consulted with on taxation matters, per se, were reasonable good overall but very uneven quality and knowledge. All pretty hopeless on software issues.
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 1348
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Learning Materials Step by Step and Form view guideline helped. However, it would be better if I can toggle from Form view and the step-by-step guideline on as close if not the same topic that I am viewing - unless I am just missing a step for not locating it outright. Also, if the COJ (Credit from Other Jurisdiction could auto search and create COJ Schedules in the Residence state whenever it detects that there is a "Non-Resident" Tax payment posted from a W-2 from another state.
Date published: 2022-04-15
Rated 5 out of 5 by from TurboTax is better than H&R Block I was using H&R Block at first but someone recommended to me using TurboTax, and I am really glad I did. TurboTax's program is more comprehensive and easier to use.
Date published: 2022-04-15
Rated 4 out of 5 by from junius & jane used for over 15 years completely satisfied each time
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is Easy Turbo Tax is easy to use and an efficient tool for filing taxes
Date published: 2022-04-15
Rated 5 out of 5 by from Easy Peasy Filing with Turbo Tax is very simple. The application takes the time to explain each step along the way. It also provides more in-depth explanations upon request. The use of icons and images makes the process feel friendly and easy peasy.
Date published: 2022-04-15
Rated 5 out of 5 by from TurboTax is Great Easy, quick, and accurate! Great Job TurboTax. Keep up the great work.
Date published: 2022-04-15
Rated 5 out of 5 by from Awesome It’s very easy to use I would use it again it’s nice
Date published: 2022-04-15
Rated 5 out of 5 by from Rachael75 It was kinda confusing but I got it I was ready to quite
Date published: 2022-04-15
Rated 1 out of 5 by from Return I am not satisfied with the return I got back. It's bad when I paid more to get the taxes prepared versus what I am getting back. I will stick to doing the taxes myself from here on out.
Date published: 2022-04-15
Rated 2 out of 5 by from Poor outcome, hours wasted The inability to readily import information from past filing due to changed filing status upon my spouse's death is a clear weakness that cost much lost time. To top things off my E-filing was rejected by IRS and one possibly reason was my changed filing status possibly because there was no accurate link to my AGI for 2020. Consulting "Turbo experts" was of no real help on either issue. Those I consulted with on taxation matters, per se, were reasonable good overall but very uneven quality and knowledge. All pretty hopeless on software issues.
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 1348