TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo Tax I have been using Turbo Tax for a number of years now and so far we have been happy. The ease of navigating through the program is great. As long as you input the right documents, no problem. We will keep using this app for as long as we file our taxes
Date published: 2022-02-21
Rated 5 out of 5 by from Turbo tax was great I used one of your tax specialist, she was very helpful, knowledgeable and pleasant to talk to, her name was Mariah, She stayed with me throughout the whole tax process which alleviated much stress on my part. I really appreciate having the capability of talking with someone
Date published: 2022-02-21
Rated 2 out of 5 by from Turbo tax is the way im going from now on It was easy to deal with i would be using turbo tax again
Date published: 2022-02-21
Rated 5 out of 5 by from Turbo Tax Very useful information alone the side to help fill out the forms. Thank you for your help.
Date published: 2022-02-21
Rated 2 out of 5 by from Useless customer service I went back and forth for a week trying to e-file and it would not do. It turned out it was a problem of the 1099-B forms it grabbed from E-trade and the return forms would not generate - I had to find another way of entering my wash loss so it would finally generate the forms and allow me to e-file. I called customer service three times and none solved anything. I even asked for a refund and they declined it. I hope to God they don't put me through trouble with the IRS.
Date published: 2022-02-21
Rated 5 out of 5 by from GOOD Turbo Tax is very easy to use for any level of person. It is a great program that I have been using for years and will continue too.
Date published: 2022-02-21
Rated 5 out of 5 by from Turbo Tax is Awesome Very easy. Use it every year. I highly recommend using Turbo Tax.
Date published: 2022-02-21
Rated 5 out of 5 by from The way to file ! TurboTax has made this incredibly easy, fast, and reliable.
Date published: 2022-02-21
Rated 5 out of 5 by from Easy and Fast The process was made easy with the format. Had one question and the expert was very sweet and knowledgeable. I will be using it again.
Date published: 2022-02-21
Rated 5 out of 5 by from Highly recommend the expert advice! I've been using Turbo Tax for years because it's easy and not bad on the pocket book. This year was unusual and I thought we would be paying thousands in taxes after I put in the numbers. I ended up using the extra help (highly recommend the phone method) and after showing me where my errors were I ended up with a refund! They were friendly and really knew their stuff. Worth every penny!
Date published: 2022-02-21
All TurboTax® Offerings Reviews - Page 13470
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax I have been using Turbo Tax for a number of years now and so far we have been happy. The ease of navigating through the program is great. As long as you input the right documents, no problem. We will keep using this app for as long as we file our taxes
Date published: 2022-02-21
Rated 5 out of 5 by from Turbo tax was great I used one of your tax specialist, she was very helpful, knowledgeable and pleasant to talk to, her name was Mariah, She stayed with me throughout the whole tax process which alleviated much stress on my part. I really appreciate having the capability of talking with someone
Date published: 2022-02-21
Rated 2 out of 5 by from Turbo tax is the way im going from now on It was easy to deal with i would be using turbo tax again
Date published: 2022-02-21
Rated 5 out of 5 by from Turbo Tax Very useful information alone the side to help fill out the forms. Thank you for your help.
Date published: 2022-02-21
Rated 2 out of 5 by from Useless customer service I went back and forth for a week trying to e-file and it would not do. It turned out it was a problem of the 1099-B forms it grabbed from E-trade and the return forms would not generate - I had to find another way of entering my wash loss so it would finally generate the forms and allow me to e-file. I called customer service three times and none solved anything. I even asked for a refund and they declined it. I hope to God they don't put me through trouble with the IRS.
Date published: 2022-02-21
Rated 5 out of 5 by from GOOD Turbo Tax is very easy to use for any level of person. It is a great program that I have been using for years and will continue too.
Date published: 2022-02-21
Rated 5 out of 5 by from Turbo Tax is Awesome Very easy. Use it every year. I highly recommend using Turbo Tax.
Date published: 2022-02-21
Rated 5 out of 5 by from The way to file ! TurboTax has made this incredibly easy, fast, and reliable.
Date published: 2022-02-21
Rated 5 out of 5 by from Easy and Fast The process was made easy with the format. Had one question and the expert was very sweet and knowledgeable. I will be using it again.
Date published: 2022-02-21
Rated 5 out of 5 by from Highly recommend the expert advice! I've been using Turbo Tax for years because it's easy and not bad on the pocket book. This year was unusual and I thought we would be paying thousands in taxes after I put in the numbers. I ended up using the extra help (highly recommend the phone method) and after showing me where my errors were I ended up with a refund! They were friendly and really knew their stuff. Worth every penny!
Date published: 2022-02-21
All TurboTax® Offerings Reviews - Page 13470