TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Walked me through what I needed to address I was able to use the search to answer most of my questions. I did also use a live expert to help answer questions about double taxed income. In addition, I used the Chat feature to help with questions about Education expenses. I uncovered things I had not thought about .
Date published: 2021-02-21
Rated 5 out of 5 by from 2020 Another successful T.T e-file Turbo makes it really straightforward for me to file and keeps me up to date with new tax info. I would highly recommend for the user who likes to do their own taxes.
Date published: 2021-02-21
Rated 4 out of 5 by from A very acceptable product I have been using TurboTax for many years. It has been improved over those years but there are still a few items that could be improved - and most likely will be. For example, while doing a check of my completed forms, a problem area was identified but it was difficult to track it down quickly. I finally found the location by looking at the forms - and it was highlighted on one of the forms. It took a little extra time, but if I had looked at forms right away, I would have found where the error was.
Date published: 2021-02-21
Rated 5 out of 5 by from easy to use First time to file on my own, this was very easy and explained each step in detail
Date published: 2021-02-21
Rated 4 out of 5 by from TurboTax keeps improving and is easy to use I used TurboTax last year also and had a problem and had to contact help, this year the only difficulty I encountered was with attempting to do long form and deductions involving items I donated to Goodwill, which was really a lot as I was downsizing. I ended giving up and doing short form (I think) as computer did the switching and I was eager to finish and be done. So did I end up losing a greater Refund, I don't know, just glad to finish and get Taxes sent in. Next year I might make my family happy and actually let accountant do them for me.
Date published: 2021-02-21
Rated 5 out of 5 by from A lot better than it used to be This website handles things much more appropriately than it did a few years ago. Thanks for showing initiative.
Date published: 2021-02-21
Rated 5 out of 5 by from So easy This was my first time filling on my own and TurboTax made it so easy to understand the process.
Date published: 2021-02-21
Rated 4 out of 5 by from Turbo tax is good It was simple to file and self explanatory.easy process
Date published: 2021-02-21
Rated 5 out of 5 by from Super Easy to Use Very easy to navigate federal and state tax returns
Date published: 2021-02-21
Rated 1 out of 5 by from it's a nightmare from which i can't escape the only reason taxes are this complicated are because turbotax wants them to be. it's a terrible experience and yet there's not much better out there, so here we are.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 13469
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Walked me through what I needed to address I was able to use the search to answer most of my questions. I did also use a live expert to help answer questions about double taxed income. In addition, I used the Chat feature to help with questions about Education expenses. I uncovered things I had not thought about .
Date published: 2021-02-21
Rated 5 out of 5 by from 2020 Another successful T.T e-file Turbo makes it really straightforward for me to file and keeps me up to date with new tax info. I would highly recommend for the user who likes to do their own taxes.
Date published: 2021-02-21
Rated 4 out of 5 by from A very acceptable product I have been using TurboTax for many years. It has been improved over those years but there are still a few items that could be improved - and most likely will be. For example, while doing a check of my completed forms, a problem area was identified but it was difficult to track it down quickly. I finally found the location by looking at the forms - and it was highlighted on one of the forms. It took a little extra time, but if I had looked at forms right away, I would have found where the error was.
Date published: 2021-02-21
Rated 5 out of 5 by from easy to use First time to file on my own, this was very easy and explained each step in detail
Date published: 2021-02-21
Rated 4 out of 5 by from TurboTax keeps improving and is easy to use I used TurboTax last year also and had a problem and had to contact help, this year the only difficulty I encountered was with attempting to do long form and deductions involving items I donated to Goodwill, which was really a lot as I was downsizing. I ended giving up and doing short form (I think) as computer did the switching and I was eager to finish and be done. So did I end up losing a greater Refund, I don't know, just glad to finish and get Taxes sent in. Next year I might make my family happy and actually let accountant do them for me.
Date published: 2021-02-21
Rated 5 out of 5 by from A lot better than it used to be This website handles things much more appropriately than it did a few years ago. Thanks for showing initiative.
Date published: 2021-02-21
Rated 5 out of 5 by from So easy This was my first time filling on my own and TurboTax made it so easy to understand the process.
Date published: 2021-02-21
Rated 4 out of 5 by from Turbo tax is good It was simple to file and self explanatory.easy process
Date published: 2021-02-21
Rated 5 out of 5 by from Super Easy to Use Very easy to navigate federal and state tax returns
Date published: 2021-02-21
Rated 1 out of 5 by from it's a nightmare from which i can't escape the only reason taxes are this complicated are because turbotax wants them to be. it's a terrible experience and yet there's not much better out there, so here we are.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 13469