TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 1 out of 5 by from FEES :| Everything was good until I got to the end and had to pay 167 of my already super small return.
Date published: 2022-02-13
Rated 5 out of 5 by from Turbo Tax is GREAT we have been using it for years Turbo Tax is GREAT, the live chat is very helpful. We have been using it for years and have always been happy with it.
Date published: 2022-02-13
Rated 5 out of 5 by from Turbo Tax is Amazing Turbo Tax was fast and easy to use. It is great for people who have trouble understanding the process of filing their taxes
Date published: 2022-02-13
Rated 5 out of 5 by from TurboTax is the bomb I always have the best experience every time I use turbo tax
Date published: 2022-02-13
Rated 2 out of 5 by from Obvious issues are not addressed Turns out North Carolina is not ready to accept e-filed returns until Feb 24. But does Turbotax display a message when I select e-file for NC? NO!. Instead, I pay to efile both Federal and State. Then when the returns are transmitted, I get a cryptic message saying "2021 transmissions are not available". Took 2 hours of waiting on hold and googling to figure out that I need to e-file only the federal return and then wait until Feb 24 to file NC. There must not be many folks at turbotax worried about customer experience using their products.
Date published: 2022-02-13
Rated 5 out of 5 by from TURBOTAX IS GOOD GOOD EXPERIENCE WITH turbo tax. couldnt ask for filing taxes to be so easy and the free version of turbo tax made it very simple and walked through me through the entire process.
Date published: 2022-02-13
Rated 5 out of 5 by from awesome great product repeat user would highly recommend using
Date published: 2022-02-13
Rated 5 out of 5 by from Love Turbotax I have used turbotax for years and have always had a smooth experience. Never a problem and it is very easy to use and understand.
Date published: 2022-02-13
Rated 5 out of 5 by from TurboTax is Awesom Great experience and filed my returns timely and in good shape.
Date published: 2022-02-13
Rated 5 out of 5 by from TurboTax is cool Like the live help, she was very helpful for an issue I was haviny
Date published: 2022-02-13
All TurboTax® Offerings Reviews - Page 13469
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from FEES :| Everything was good until I got to the end and had to pay 167 of my already super small return.
Date published: 2022-02-13
Rated 5 out of 5 by from Turbo Tax is GREAT we have been using it for years Turbo Tax is GREAT, the live chat is very helpful. We have been using it for years and have always been happy with it.
Date published: 2022-02-13
Rated 5 out of 5 by from Turbo Tax is Amazing Turbo Tax was fast and easy to use. It is great for people who have trouble understanding the process of filing their taxes
Date published: 2022-02-13
Rated 5 out of 5 by from TurboTax is the bomb I always have the best experience every time I use turbo tax
Date published: 2022-02-13
Rated 2 out of 5 by from Obvious issues are not addressed Turns out North Carolina is not ready to accept e-filed returns until Feb 24. But does Turbotax display a message when I select e-file for NC? NO!. Instead, I pay to efile both Federal and State. Then when the returns are transmitted, I get a cryptic message saying "2021 transmissions are not available". Took 2 hours of waiting on hold and googling to figure out that I need to e-file only the federal return and then wait until Feb 24 to file NC. There must not be many folks at turbotax worried about customer experience using their products.
Date published: 2022-02-13
Rated 5 out of 5 by from TURBOTAX IS GOOD GOOD EXPERIENCE WITH turbo tax. couldnt ask for filing taxes to be so easy and the free version of turbo tax made it very simple and walked through me through the entire process.
Date published: 2022-02-13
Rated 5 out of 5 by from awesome great product repeat user would highly recommend using
Date published: 2022-02-13
Rated 5 out of 5 by from Love Turbotax I have used turbotax for years and have always had a smooth experience. Never a problem and it is very easy to use and understand.
Date published: 2022-02-13
Rated 5 out of 5 by from TurboTax is Awesom Great experience and filed my returns timely and in good shape.
Date published: 2022-02-13
Rated 5 out of 5 by from TurboTax is cool Like the live help, she was very helpful for an issue I was haviny
Date published: 2022-02-13
All TurboTax® Offerings Reviews - Page 13469