TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294025 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by from Easy to use but details on updates unknown I love Turbo Tax. It is easy to use. I am very upset at the fact that when Turbo Tax does updates we are no longer given the details of what was updated. This is very wrong and frustrating. We need to know what the updates are so we know whether the updates directly affect our tax return. This needs to be changed. I gave a rating of 3 because of this. Otherwise it would be a 5.
Date published: 2022-02-14
Rated 5 out of 5 by from Smooth as always They make everything very simple to understand and answer all questions that arose with me becoming self employeed this year. Highly recommend them to anyone wanting to do their own taxes.
Date published: 2022-02-14
Rated 5 out of 5 by from TurboTax is easy to use I've been using TurboTax for years, and it makes it really easy to file my taxes, especially because they import my data from previous years and I can upload my W2 directly.
Date published: 2022-02-14
Rated 3 out of 5 by from Disappointing this year I have used it for several years...love the transfer of personal data from year to year. BUT...this year it would not Direct Deposit my state (SC) return. Had to take a debit card instead. Made me enter my bank info over and over to no avail. I believe that I will try another tax service next year. This one has been very frustrating.
Date published: 2022-02-14
Rated 5 out of 5 by from Turbo tax is great I would recommend it to everyone to use turbo tax .
Date published: 2022-02-14
Rated 4 out of 5 by from Corrections After the review and errors are found, t would be nice if there was a way to bring you back to the tthe input screen where the error was inserted, instead of the form line.
Date published: 2022-02-14
Rated 4 out of 5 by from Turbo tax works Turbo tax works well and is easy to use but their are hidden fees.
Date published: 2022-02-14
Rated 5 out of 5 by from Thank you Turbo I had an excellent costumer service Rep. She was super helpful.
Date published: 2022-02-14
Rated 5 out of 5 by from AWESOME The Service was very good and i will use it again.
Date published: 2022-02-14
Rated 5 out of 5 by from TurboTax is really easy to use! TurboTax is great for first time people doing their taxes, this was my first time ever doing taxes and I got threw like I’ve been doing taxes my whole life. Really great help and really easy to use highly recommend using it if your doing your taxes for the first time.
Date published: 2022-02-14
All TurboTax® Offerings Reviews - Page 13460
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Easy to use but details on updates unknown I love Turbo Tax. It is easy to use. I am very upset at the fact that when Turbo Tax does updates we are no longer given the details of what was updated. This is very wrong and frustrating. We need to know what the updates are so we know whether the updates directly affect our tax return. This needs to be changed. I gave a rating of 3 because of this. Otherwise it would be a 5.
Date published: 2022-02-14
Rated 5 out of 5 by from Smooth as always They make everything very simple to understand and answer all questions that arose with me becoming self employeed this year. Highly recommend them to anyone wanting to do their own taxes.
Date published: 2022-02-14
Rated 5 out of 5 by from TurboTax is easy to use I've been using TurboTax for years, and it makes it really easy to file my taxes, especially because they import my data from previous years and I can upload my W2 directly.
Date published: 2022-02-14
Rated 3 out of 5 by from Disappointing this year I have used it for several years...love the transfer of personal data from year to year. BUT...this year it would not Direct Deposit my state (SC) return. Had to take a debit card instead. Made me enter my bank info over and over to no avail. I believe that I will try another tax service next year. This one has been very frustrating.
Date published: 2022-02-14
Rated 5 out of 5 by from Turbo tax is great I would recommend it to everyone to use turbo tax .
Date published: 2022-02-14
Rated 4 out of 5 by from Corrections After the review and errors are found, t would be nice if there was a way to bring you back to the tthe input screen where the error was inserted, instead of the form line.
Date published: 2022-02-14
Rated 4 out of 5 by from Turbo tax works Turbo tax works well and is easy to use but their are hidden fees.
Date published: 2022-02-14
Rated 5 out of 5 by from Thank you Turbo I had an excellent costumer service Rep. She was super helpful.
Date published: 2022-02-14
Rated 5 out of 5 by from AWESOME The Service was very good and i will use it again.
Date published: 2022-02-14
Rated 5 out of 5 by from TurboTax is really easy to use! TurboTax is great for first time people doing their taxes, this was my first time ever doing taxes and I got threw like I’ve been doing taxes my whole life. Really great help and really easy to use highly recommend using it if your doing your taxes for the first time.
Date published: 2022-02-14
All TurboTax® Offerings Reviews - Page 13460