TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Awesome Fast, Quick Simple Helpful and Easy ro use with helpfu suggestions
Date published: 2022-02-14
Rated 4 out of 5 by from Thanks The live experts did a good job of answering my questions
Date published: 2022-02-14
Rated 2 out of 5 by from Disappointed in TurboTax This Year I usually have no complaints about TurboTax, but this year was different. I did my taxes last week and all went well until the end. There were glitches in the last few stages (kept asking me to enter a spouse's name, even though I'm divorced and filed head of Household, for one). I went through all the steps to fix the problems I was having with e-filing, and I still wasn't able to e-file until four days later. Yet, TurboTax took my money on the day I tried unsuccessfully to file. I understand there are going to be issues, and the customer service rep I spoke with on Saturday was awesome. That said, TT apparently knew they were having these issues and should have made consumers aware at some point in the process. Also, they shouldn't take your payment knowing they can't process your return immediately.
Date published: 2022-02-14
Rated 4 out of 5 by from Turbo Tax is easy I've used Turbo Tax for years and will continue to use.
Date published: 2022-02-14
Rated 5 out of 5 by from Turbo Tax for the Win My experience with Turbo Tax has always been exceptional. The process is easy, informative and very insightful. There are a ton of resources for support.
Date published: 2022-02-14
Rated 5 out of 5 by from turbo tax is the only tax prep I use uncomplicated and quick, very thorough and good explanations
Date published: 2022-02-14
Rated 5 out of 5 by from Turbo Tax the BEST EVER very easy to follow and they will really guide you all the way!
Date published: 2022-02-14
Rated 5 out of 5 by from U do Good! Lots pf people sweat their tax prep; not me! Turbo tax makes it easy, one box at a time and it's done right and for free and what's not to like?? See you next year.
Date published: 2022-02-14
Rated 5 out of 5 by from TurboTax is easy and awesome Easy to use. Quick. Always good returns. Highly recommend.
Date published: 2022-02-14
Rated 5 out of 5 by from AWESOME Turbo tax is super easy and you can do it on your free time with your phone.
Date published: 2022-02-14
All TurboTax® Offerings Reviews - Page 13458
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome Fast, Quick Simple Helpful and Easy ro use with helpfu suggestions
Date published: 2022-02-14
Rated 4 out of 5 by from Thanks The live experts did a good job of answering my questions
Date published: 2022-02-14
Rated 2 out of 5 by from Disappointed in TurboTax This Year I usually have no complaints about TurboTax, but this year was different. I did my taxes last week and all went well until the end. There were glitches in the last few stages (kept asking me to enter a spouse's name, even though I'm divorced and filed head of Household, for one). I went through all the steps to fix the problems I was having with e-filing, and I still wasn't able to e-file until four days later. Yet, TurboTax took my money on the day I tried unsuccessfully to file. I understand there are going to be issues, and the customer service rep I spoke with on Saturday was awesome. That said, TT apparently knew they were having these issues and should have made consumers aware at some point in the process. Also, they shouldn't take your payment knowing they can't process your return immediately.
Date published: 2022-02-14
Rated 4 out of 5 by from Turbo Tax is easy I've used Turbo Tax for years and will continue to use.
Date published: 2022-02-14
Rated 5 out of 5 by from Turbo Tax for the Win My experience with Turbo Tax has always been exceptional. The process is easy, informative and very insightful. There are a ton of resources for support.
Date published: 2022-02-14
Rated 5 out of 5 by from turbo tax is the only tax prep I use uncomplicated and quick, very thorough and good explanations
Date published: 2022-02-14
Rated 5 out of 5 by from Turbo Tax the BEST EVER very easy to follow and they will really guide you all the way!
Date published: 2022-02-14
Rated 5 out of 5 by from U do Good! Lots pf people sweat their tax prep; not me! Turbo tax makes it easy, one box at a time and it's done right and for free and what's not to like?? See you next year.
Date published: 2022-02-14
Rated 5 out of 5 by from TurboTax is easy and awesome Easy to use. Quick. Always good returns. Highly recommend.
Date published: 2022-02-14
Rated 5 out of 5 by from AWESOME Turbo tax is super easy and you can do it on your free time with your phone.
Date published: 2022-02-14
All TurboTax® Offerings Reviews - Page 13458