TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 2 out of 5 by from File Fees & Payment Be sure to read the fine print on fees. Ended up having to pay $119 to file- $39 of which I believe was because I opted to use my tax return to pay for their other fees. Using my credit/debit may have been cheaper but I'm not sure since I didn't know about the added fee until the very end. I could have missed a notice about it but it was not made obvious to me when choosing other than a note that it was easiest and convenient. Depending on what your filing will determine whether or not you can actually process for "free" as they advertise.
Date published: 2022-02-28
Rated 5 out of 5 by from Fast, quick, easy Love simplistic. Would love even more if I could simply scan (use camera) my 8 tax statements (1099, SSA, W2, etc) and auto fill every thing. Would be even better if could scan in ID as well.
Date published: 2022-02-28
Rated 5 out of 5 by from Awesome Awesome service. Charles was helpful. He double check everything.
Date published: 2022-02-28
Rated 5 out of 5 by from fast convenient and FREE I have been using turbo tax for 10 years now and never have had a problem
Date published: 2022-02-28
Rated 5 out of 5 by from Made the process so easy. This is my 5th year using turbotax because its the easiest.
Date published: 2022-02-28
Rated 5 out of 5 by from TURBO GREAT GREAT EXPERIENCE, EASY TO USE WHEN INPUTTING INFORMATION
Date published: 2022-02-28
Rated 4 out of 5 by from easy and convenient it was great ! i use it every year and look forward to many more....
Date published: 2022-02-28
Rated 5 out of 5 by from Best site to do taxs!! I've used turbo for the past 3 years and have gotten a great amount back every time. Its so easy to just put in the numbers and they transfer all the numbers for me!
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax Makes Income Tax Filing Easy! TurboTax Makes Income Tax Filing Easy! Walks through everything and can ask questions if not sure about something.
Date published: 2022-02-28
Rated 4 out of 5 by from Turbo Tax needs improvement! As I enter information in, I like to print a copy of what I have entered for my files. Turbo Tax may allow me to print some pages but will not allow me to print copies of additional pages where I have entered information. On some pages where multiple answer is included and I select "None of the above" and if I'm able to print that page, all the multiple answers are selected as checked. Or on the 1099-R, Box 2b and some other boxes are checked on my printed copies, but I didn't check the box because it was not checked on the original form. I hope that the entry I selected on Turbo Tax is the correct one.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 13455
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from File Fees & Payment Be sure to read the fine print on fees. Ended up having to pay $119 to file- $39 of which I believe was because I opted to use my tax return to pay for their other fees. Using my credit/debit may have been cheaper but I'm not sure since I didn't know about the added fee until the very end. I could have missed a notice about it but it was not made obvious to me when choosing other than a note that it was easiest and convenient. Depending on what your filing will determine whether or not you can actually process for "free" as they advertise.
Date published: 2022-02-28
Rated 5 out of 5 by from Fast, quick, easy Love simplistic. Would love even more if I could simply scan (use camera) my 8 tax statements (1099, SSA, W2, etc) and auto fill every thing. Would be even better if could scan in ID as well.
Date published: 2022-02-28
Rated 5 out of 5 by from Awesome Awesome service. Charles was helpful. He double check everything.
Date published: 2022-02-28
Rated 5 out of 5 by from fast convenient and FREE I have been using turbo tax for 10 years now and never have had a problem
Date published: 2022-02-28
Rated 5 out of 5 by from Made the process so easy. This is my 5th year using turbotax because its the easiest.
Date published: 2022-02-28
Rated 5 out of 5 by from TURBO GREAT GREAT EXPERIENCE, EASY TO USE WHEN INPUTTING INFORMATION
Date published: 2022-02-28
Rated 4 out of 5 by from easy and convenient it was great ! i use it every year and look forward to many more....
Date published: 2022-02-28
Rated 5 out of 5 by from Best site to do taxs!! I've used turbo for the past 3 years and have gotten a great amount back every time. Its so easy to just put in the numbers and they transfer all the numbers for me!
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax Makes Income Tax Filing Easy! TurboTax Makes Income Tax Filing Easy! Walks through everything and can ask questions if not sure about something.
Date published: 2022-02-28
Rated 4 out of 5 by from Turbo Tax needs improvement! As I enter information in, I like to print a copy of what I have entered for my files. Turbo Tax may allow me to print some pages but will not allow me to print copies of additional pages where I have entered information. On some pages where multiple answer is included and I select "None of the above" and if I'm able to print that page, all the multiple answers are selected as checked. Or on the 1099-R, Box 2b and some other boxes are checked on my printed copies, but I didn't check the box because it was not checked on the original form. I hope that the entry I selected on Turbo Tax is the correct one.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 13455