TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Super Easy! I love doing my taxes on turbo, it's so easy and convenient!
Date published: 2023-02-14
Rated 5 out of 5 by from We love using Turbo Tax We have used Turbo Tax for years and always been satisfied. The live tax expert is a major plus, I had a question today and they answered with confidence and a quick response. Very good customer service, and professionalism.
Date published: 2023-02-14
Rated 5 out of 5 by from it was a quick process Did not engage with an expert. The process was really swift and easy to navigate.
Date published: 2023-02-14
Rated 4 out of 5 by from Great product, HATE the constant Up-sell I trust Turbo Tax to help me with basic taxes as a homeowner and an odd thing here and there. Get rid of the constant Up-sell and I would totally give it a 5 star.
Date published: 2023-02-14
Rated 5 out of 5 by from Sold service Answer all the questions I had, got everything done fast.
Date published: 2023-02-14
Rated 4 out of 5 by from Easily Done I have been using Turbo Tax for years now, easy to use and well worth it.
Date published: 2023-02-14
Rated 5 out of 5 by from it was great i just had problems with new methods it was outstanding, it took a long time because i had problems with the new format, but we got it done hurray
Date published: 2023-02-14
Rated 4 out of 5 by from TurboTax is what I've used for years This year went smoothly with one exception. We took a rental house out of service but did NOT sell it. It proved quite difficult to get this right, and the TurboTax help features did not address it adequately. Fortunately, I was eventually able to find where someone else had asked this in the Question and Answers section, but it took several searches to find it. TurboTax still did not handle the prorating correctly for tax and insurance, as the Answers section said it would, but I was able to work through it and I was happy with the end result - but I was very close to going to a Tax Accountant!
Date published: 2023-02-14
Rated 5 out of 5 by from Fast and easy Easy to use and gets easier every year. I will use tubo tax next year
Date published: 2023-02-14
Rated 1 out of 5 by from Turbo Tax used to be good but saving issue The Turbo Tax is the best tax tool I have always used, but lately I am having problem with the saving of the file. No modification/access. Piece of headache for a taxpayer. Please bring it back to the way it use to be by manually saving it ourself. No conflicts please.
Date published: 2023-02-14
All TurboTax® Offerings Reviews - Page 13453
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Super Easy! I love doing my taxes on turbo, it's so easy and convenient!
Date published: 2023-02-14
Rated 5 out of 5 by from We love using Turbo Tax We have used Turbo Tax for years and always been satisfied. The live tax expert is a major plus, I had a question today and they answered with confidence and a quick response. Very good customer service, and professionalism.
Date published: 2023-02-14
Rated 5 out of 5 by from it was a quick process Did not engage with an expert. The process was really swift and easy to navigate.
Date published: 2023-02-14
Rated 4 out of 5 by from Great product, HATE the constant Up-sell I trust Turbo Tax to help me with basic taxes as a homeowner and an odd thing here and there. Get rid of the constant Up-sell and I would totally give it a 5 star.
Date published: 2023-02-14
Rated 5 out of 5 by from Sold service Answer all the questions I had, got everything done fast.
Date published: 2023-02-14
Rated 4 out of 5 by from Easily Done I have been using Turbo Tax for years now, easy to use and well worth it.
Date published: 2023-02-14
Rated 5 out of 5 by from it was great i just had problems with new methods it was outstanding, it took a long time because i had problems with the new format, but we got it done hurray
Date published: 2023-02-14
Rated 4 out of 5 by from TurboTax is what I've used for years This year went smoothly with one exception. We took a rental house out of service but did NOT sell it. It proved quite difficult to get this right, and the TurboTax help features did not address it adequately. Fortunately, I was eventually able to find where someone else had asked this in the Question and Answers section, but it took several searches to find it. TurboTax still did not handle the prorating correctly for tax and insurance, as the Answers section said it would, but I was able to work through it and I was happy with the end result - but I was very close to going to a Tax Accountant!
Date published: 2023-02-14
Rated 5 out of 5 by from Fast and easy Easy to use and gets easier every year. I will use tubo tax next year
Date published: 2023-02-14
Rated 1 out of 5 by from Turbo Tax used to be good but saving issue The Turbo Tax is the best tax tool I have always used, but lately I am having problem with the saving of the file. No modification/access. Piece of headache for a taxpayer. Please bring it back to the way it use to be by manually saving it ourself. No conflicts please.
Date published: 2023-02-14
All TurboTax® Offerings Reviews - Page 13453