TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 5 out of 5 by
ErickaM1700 from
Super Easy!
I love doing my taxes on turbo, it's so easy and convenient!
Date published: 2023-02-14
Rated 5 out of 5 by
AJAWZ from
We love using Turbo Tax
We have used Turbo Tax for years and always been satisfied. The live tax expert is a major plus, I had a question today and they answered with confidence and a quick response. Very good customer service, and professionalism.
Date published: 2023-02-14
Rated 5 out of 5 by
lilpon from
it was a quick process
Did not engage with an expert. The process was really swift and easy to navigate.
Date published: 2023-02-14
Rated 4 out of 5 by
femskiper from
Great product, HATE the constant Up-sell
I trust Turbo Tax to help me with basic taxes as a homeowner and an odd thing here and there. Get rid of the constant Up-sell and I would totally give it a 5 star.
Date published: 2023-02-14
Rated 5 out of 5 by
Mc96 from
Sold service
Answer all the questions I had, got everything done fast.
Date published: 2023-02-14
Rated 4 out of 5 by
Lt DO43 from
Easily Done
I have been using Turbo Tax for years now, easy to use and well worth it.
Date published: 2023-02-14
Rated 5 out of 5 by
Roo9 from
it was great i just had problems with new methods
it was outstanding, it took a long time because i had problems with the new format, but we got it done hurray
Date published: 2023-02-14
Rated 4 out of 5 by
ROYGBIV2 from
TurboTax is what I've used for years
This year went smoothly with one exception. We took a rental house out of service but did NOT sell it. It proved quite difficult to get this right, and the TurboTax help features did not address it adequately. Fortunately, I was eventually able to find where someone else had asked this in the Question and Answers section, but it took several searches to find it. TurboTax still did not handle the prorating correctly for tax and insurance, as the Answers section said it would, but I was able to work through it and I was happy with the end result - but I was very close to going to a Tax Accountant!
Date published: 2023-02-14
Rated 5 out of 5 by
jtoms28 from
Fast and easy
Easy to use and gets easier every year. I will use tubo tax next year
Date published: 2023-02-14
Rated 1 out of 5 by
MelBT from
Turbo Tax used to be good but saving issue
The Turbo Tax is the best tax tool I have always used, but lately I am having problem with the saving of the file. No modification/access. Piece of headache for a taxpayer. Please bring it back to the way it use to be by manually saving it ourself. No conflicts please.
All TurboTax® Offerings Reviews - Page 13453
Date published: 2023-02-14
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
ErickaM1700 from
Super Easy!
I love doing my taxes on turbo, it's so easy and convenient!
Date published: 2023-02-14
Rated 5 out of 5 by
AJAWZ from
We love using Turbo Tax
We have used Turbo Tax for years and always been satisfied. The live tax expert is a major plus, I had a question today and they answered with confidence and a quick response. Very good customer service, and professionalism.
Date published: 2023-02-14
Rated 5 out of 5 by
lilpon from
it was a quick process
Did not engage with an expert. The process was really swift and easy to navigate.
Date published: 2023-02-14
Rated 4 out of 5 by
femskiper from
Great product, HATE the constant Up-sell
I trust Turbo Tax to help me with basic taxes as a homeowner and an odd thing here and there. Get rid of the constant Up-sell and I would totally give it a 5 star.
Date published: 2023-02-14
Rated 5 out of 5 by
Mc96 from
Sold service
Answer all the questions I had, got everything done fast.
Date published: 2023-02-14
Rated 4 out of 5 by
Lt DO43 from
Easily Done
I have been using Turbo Tax for years now, easy to use and well worth it.
Date published: 2023-02-14
Rated 5 out of 5 by
Roo9 from
it was great i just had problems with new methods
it was outstanding, it took a long time because i had problems with the new format, but we got it done hurray
Date published: 2023-02-14
Rated 4 out of 5 by
ROYGBIV2 from
TurboTax is what I've used for years
This year went smoothly with one exception. We took a rental house out of service but did NOT sell it. It proved quite difficult to get this right, and the TurboTax help features did not address it adequately. Fortunately, I was eventually able to find where someone else had asked this in the Question and Answers section, but it took several searches to find it. TurboTax still did not handle the prorating correctly for tax and insurance, as the Answers section said it would, but I was able to work through it and I was happy with the end result - but I was very close to going to a Tax Accountant!
Date published: 2023-02-14
Rated 5 out of 5 by
jtoms28 from
Fast and easy
Easy to use and gets easier every year. I will use tubo tax next year
Date published: 2023-02-14
Rated 1 out of 5 by
MelBT from
Turbo Tax used to be good but saving issue
The Turbo Tax is the best tax tool I have always used, but lately I am having problem with the saving of the file. No modification/access. Piece of headache for a taxpayer. Please bring it back to the way it use to be by manually saving it ourself. No conflicts please.
All TurboTax® Offerings Reviews - Page 13453
Date published: 2023-02-14