TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Own a business
Student
Rated 1 out of 5 by from Glitchy as all getout I've used TurboTax for years and I've never had problems like this; you asked me the same thing multiple times, didn't save information, and then displayed information wrong. I've spent hours online with your chat experts to get these straightened out; at the end of the last one, they confirmed that the information on the tax forms was right even though it wasn't showing correctly on the screen. You then had me submit payment multiple times then finally came back and said the first method I chose worked - so I'm not sure how many times I've paid. I probably won't use Turbo Tax again, which is unfortunate because my experience in prior years has been good. You've gotten very sloppy.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbor Tax and Marcus are amazing Thank you for all your help and on line service Marcus was able to make sure I didn't make any mistakes
Date published: 2021-02-21
Rated 1 out of 5 by from fees I have used turbo for yrs, very dissapointed at the end with a new filling fee's what used to cost 40 is now 120? I wont be back next year
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax is Awesome It’s very streamlined and walks you through the process step by step.
Date published: 2021-02-21
Rated 2 out of 5 by from Free File You guys did not say it was not completely free. Then you charge me for three different things.
Date published: 2021-02-21
Rated 5 out of 5 by from awesome saved us a lot of time great product. Would recommend to tax filers.
Date published: 2021-02-21
Rated 5 out of 5 by from Very simple to complete Overall I like the experience. Wasn't to enthused about the continued questions about upgrading.
Date published: 2021-02-21
Rated 5 out of 5 by from TurboTax is the Best! Had wonderful experience with the online experts on all the questions i had during tax filling.
Date published: 2021-02-21
Rated 5 out of 5 by from Easy, convenient tax service For the last 4 years I have used turbotax and I will continue to do so! The website asks simple questions, is easy to follow, and is very user friendly.
Date published: 2021-02-21
Rated 5 out of 5 by from TurboTax makes taxes simple and straightforward I've been filing with TurboTax for over fifteen years, with varying complex tax situations. TurboTax reliably guides me through the process every time, all at a fantastic price.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 13450
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Glitchy as all getout I've used TurboTax for years and I've never had problems like this; you asked me the same thing multiple times, didn't save information, and then displayed information wrong. I've spent hours online with your chat experts to get these straightened out; at the end of the last one, they confirmed that the information on the tax forms was right even though it wasn't showing correctly on the screen. You then had me submit payment multiple times then finally came back and said the first method I chose worked - so I'm not sure how many times I've paid. I probably won't use Turbo Tax again, which is unfortunate because my experience in prior years has been good. You've gotten very sloppy.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbor Tax and Marcus are amazing Thank you for all your help and on line service Marcus was able to make sure I didn't make any mistakes
Date published: 2021-02-21
Rated 1 out of 5 by from fees I have used turbo for yrs, very dissapointed at the end with a new filling fee's what used to cost 40 is now 120? I wont be back next year
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax is Awesome It’s very streamlined and walks you through the process step by step.
Date published: 2021-02-21
Rated 2 out of 5 by from Free File You guys did not say it was not completely free. Then you charge me for three different things.
Date published: 2021-02-21
Rated 5 out of 5 by from awesome saved us a lot of time great product. Would recommend to tax filers.
Date published: 2021-02-21
Rated 5 out of 5 by from Very simple to complete Overall I like the experience. Wasn't to enthused about the continued questions about upgrading.
Date published: 2021-02-21
Rated 5 out of 5 by from TurboTax is the Best! Had wonderful experience with the online experts on all the questions i had during tax filling.
Date published: 2021-02-21
Rated 5 out of 5 by from Easy, convenient tax service For the last 4 years I have used turbotax and I will continue to do so! The website asks simple questions, is easy to follow, and is very user friendly.
Date published: 2021-02-21
Rated 5 out of 5 by from TurboTax makes taxes simple and straightforward I've been filing with TurboTax for over fifteen years, with varying complex tax situations. TurboTax reliably guides me through the process every time, all at a fantastic price.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 13450