TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 2 out of 5 by from Turbo Tax Online is way more expensive!!! Not Happy with turbo tax online way more expensive then just buying the disc at Sams club. Customer service kept me on hold for a very long time to tell me oh well.
Date published: 2023-02-14
Rated 3 out of 5 by from Too Many Hoops I have been using TurboTax for more than 30 years and found this year's format the most frustrating ever. It took almost as long to jump through the hoops to e-file as it did to input the data to create the tax return. Also the cost this year was significantly higher than in the past. I will be looking at other tax preparation options next year.
Date published: 2023-02-14
Rated 4 out of 5 by from Great service but glitchy Very good service, but it did get stuck and I had to log out and back in just to upload the page I was searching for
Date published: 2023-02-14
Rated 5 out of 5 by from The experience was enjoyable The agent was friendly, professional, courteous and very helpful. Much better than going through my previous tax preparers. The price was right also.
Date published: 2023-02-14
Rated 5 out of 5 by from Turbo Tax is the only way I do my taxes! I love Turbo Tax. It's easy to use. I have never had an issue. Why pay $200 or more to have someone do what I can do in less then 10 minutes. I would much rather keep my money. Especially these days. Thank you Turbo Tax for all the years we've been doing are taxes together. :)
Date published: 2023-02-14
Rated 5 out of 5 by from 7TH YEAR AND WILL NEVER CHANGE COMPANIES! TurboTax has been such a stress free way to file my taxes year after year, i am so grateful for how easy and smooth the process always continues to be! thank you again TurboTax!
Date published: 2023-02-14
Rated 5 out of 5 by from turbo tax review fast - awesome - love it - this is the best fastest service and just absolutly awesome
Date published: 2023-02-14
Rated 3 out of 5 by from JUST STOP THE UP-SELLS!! I could get my taxes done 10% faster if I didn’t constantly need to read and decline and re-decline the many up-sell ads while I am doing my taxes. JUST STOP!
Date published: 2023-02-14
Rated 5 out of 5 by from I love TurboTax I use TurboTax every year, and don't plan to stop any time soon! It is so easy, and I just love it!
Date published: 2023-02-14
Rated 5 out of 5 by from Amazing! Love them I love the fact that I can do my taxes with no problem and ensure the privacy and safety of my information. I love that they allow me to file my simple return for free.
Date published: 2023-02-14
All TurboTax® Offerings Reviews - Page 13448
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Turbo Tax Online is way more expensive!!! Not Happy with turbo tax online way more expensive then just buying the disc at Sams club. Customer service kept me on hold for a very long time to tell me oh well.
Date published: 2023-02-14
Rated 3 out of 5 by from Too Many Hoops I have been using TurboTax for more than 30 years and found this year's format the most frustrating ever. It took almost as long to jump through the hoops to e-file as it did to input the data to create the tax return. Also the cost this year was significantly higher than in the past. I will be looking at other tax preparation options next year.
Date published: 2023-02-14
Rated 4 out of 5 by from Great service but glitchy Very good service, but it did get stuck and I had to log out and back in just to upload the page I was searching for
Date published: 2023-02-14
Rated 5 out of 5 by from The experience was enjoyable The agent was friendly, professional, courteous and very helpful. Much better than going through my previous tax preparers. The price was right also.
Date published: 2023-02-14
Rated 5 out of 5 by from Turbo Tax is the only way I do my taxes! I love Turbo Tax. It's easy to use. I have never had an issue. Why pay $200 or more to have someone do what I can do in less then 10 minutes. I would much rather keep my money. Especially these days. Thank you Turbo Tax for all the years we've been doing are taxes together. :)
Date published: 2023-02-14
Rated 5 out of 5 by from 7TH YEAR AND WILL NEVER CHANGE COMPANIES! TurboTax has been such a stress free way to file my taxes year after year, i am so grateful for how easy and smooth the process always continues to be! thank you again TurboTax!
Date published: 2023-02-14
Rated 5 out of 5 by from turbo tax review fast - awesome - love it - this is the best fastest service and just absolutly awesome
Date published: 2023-02-14
Rated 3 out of 5 by from JUST STOP THE UP-SELLS!! I could get my taxes done 10% faster if I didn’t constantly need to read and decline and re-decline the many up-sell ads while I am doing my taxes. JUST STOP!
Date published: 2023-02-14
Rated 5 out of 5 by from I love TurboTax I use TurboTax every year, and don't plan to stop any time soon! It is so easy, and I just love it!
Date published: 2023-02-14
Rated 5 out of 5 by from Amazing! Love them I love the fact that I can do my taxes with no problem and ensure the privacy and safety of my information. I love that they allow me to file my simple return for free.
Date published: 2023-02-14
All TurboTax® Offerings Reviews - Page 13448