TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281619 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Eassiest way to do your own taxes Easiest and best thing i ever did was using Turbo Tax.
Date published: 2021-02-21
Rated 5 out of 5 by from We Love Turbo Tax Ease of use and use for multiple family members. Simple and always get us the maximum refunds!
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax 2021 Excellent. Like the interface with my financial institution (Vanguard) Confused on the last page before transmission when asked where notifications from IRS and state tax board should be sent. There is a check box for mobile; no check box for email. This is unclear because if I check box for mobile, does that mean notifications are only sent to mobile number, or do I get a notification to mobile and email. Wording need clarification.
Date published: 2021-02-21
Rated 5 out of 5 by from Thank you TurboTax! I love how TurboTax imports my information from last year - that in itself makes starting out super easy. The program is pretty intuitive to use, and there's help when you need it. Would highly recommend!
Date published: 2021-02-21
Rated 5 out of 5 by from Quick and Easy This is my 3rd year and it’s great. I haven’t had any issues with my return and any audits.
Date published: 2021-02-21
Rated 5 out of 5 by from Don't be afraid! I was always afraid of doing my own taxes. Turbotax makes it easy!! Do it!
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax is quick and easy Turbo Tax is very helpful, Professional accountants to answer any questions you may have. Tu
Date published: 2021-02-21
Rated 1 out of 5 by from why if you are going to force self employed people to pay to file on your "free" service why would you not include all of the fees before it comes to the payment method screen and people realize oh it wasnt 40$ it was actually 140$
Date published: 2021-02-21
Rated 5 out of 5 by from Recommend Easy for beginners and older clients. Took less time than I expected.
Date published: 2021-02-21
Rated 5 out of 5 by from Best feature is pulling prior year info Turbo Tax is most useful after the first year, because pulling in prior year and seeing comparison is helpful. There are questions about "did you get a return last year" and "did you itemize last year" but that info about 2019 is not readily visible even though I used Turbo Tax last year and other info was visible from 2019 (seems like it should be). In fact, I just did 2020 taxes, and it wasn't apparent to me (I still don't know) if Turbo Tax used standard deduction or itemized deduction. Some info about "if your medical was under $X, standard deduction all be better, would keep me from having to enter dozens of little bills adding up to $5,000, that end up not mattering at all.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 13441
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Eassiest way to do your own taxes Easiest and best thing i ever did was using Turbo Tax.
Date published: 2021-02-21
Rated 5 out of 5 by from We Love Turbo Tax Ease of use and use for multiple family members. Simple and always get us the maximum refunds!
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax 2021 Excellent. Like the interface with my financial institution (Vanguard) Confused on the last page before transmission when asked where notifications from IRS and state tax board should be sent. There is a check box for mobile; no check box for email. This is unclear because if I check box for mobile, does that mean notifications are only sent to mobile number, or do I get a notification to mobile and email. Wording need clarification.
Date published: 2021-02-21
Rated 5 out of 5 by from Thank you TurboTax! I love how TurboTax imports my information from last year - that in itself makes starting out super easy. The program is pretty intuitive to use, and there's help when you need it. Would highly recommend!
Date published: 2021-02-21
Rated 5 out of 5 by from Quick and Easy This is my 3rd year and it’s great. I haven’t had any issues with my return and any audits.
Date published: 2021-02-21
Rated 5 out of 5 by from Don't be afraid! I was always afraid of doing my own taxes. Turbotax makes it easy!! Do it!
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax is quick and easy Turbo Tax is very helpful, Professional accountants to answer any questions you may have. Tu
Date published: 2021-02-21
Rated 1 out of 5 by from why if you are going to force self employed people to pay to file on your "free" service why would you not include all of the fees before it comes to the payment method screen and people realize oh it wasnt 40$ it was actually 140$
Date published: 2021-02-21
Rated 5 out of 5 by from Recommend Easy for beginners and older clients. Took less time than I expected.
Date published: 2021-02-21
Rated 5 out of 5 by from Best feature is pulling prior year info Turbo Tax is most useful after the first year, because pulling in prior year and seeing comparison is helpful. There are questions about "did you get a return last year" and "did you itemize last year" but that info about 2019 is not readily visible even though I used Turbo Tax last year and other info was visible from 2019 (seems like it should be). In fact, I just did 2020 taxes, and it wasn't apparent to me (I still don't know) if Turbo Tax used standard deduction or itemized deduction. Some info about "if your medical was under $X, standard deduction all be better, would keep me from having to enter dozens of little bills adding up to $5,000, that end up not mattering at all.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 13441