TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 2 out of 5 by from It was great in the past Have used TT for over 15 years. Always liked it. I would have preferred to download TT as in past years. Had trouble transferring last years return causing me to start over after I had entered all my info. Also, difficult to connect to It's Deductible. Please fix for next year. Next year could be my last year using TT.
Date published: 2022-02-13
Rated 5 out of 5 by from They are great people Didn't do taxes for myself in a long time and they help me out.
Date published: 2022-02-13
Rated 4 out of 5 by from Good Job She was a good person for all the information that I needed. I liked her helping me. Good person to help a person out.
Date published: 2022-02-13
Rated 3 out of 5 by from okay Makes filing easy but needs to chill with trying to upsell you constantly during the process.... and a $39 processing fee to deduct from your return??? Give me a break!
Date published: 2022-02-13
Rated 5 out of 5 by from Quick easy Quick and easy to comprehend. Accurate information
Date published: 2022-02-13
Rated 5 out of 5 by from Simple, very informative, quick, and resourceful I was able to use the information that remained the same from last year and use that information without having to input it all over again. I had questions about this year's financial information, and used TurboTax to help me answer those questions.
Date published: 2022-02-13
Rated 4 out of 5 by from Turbo Tax is good. I didn't like the pricing to upgrade so I stuck to the basic plan.
Date published: 2022-02-13
Rated 5 out of 5 by from TurboTax is the BEST!! Super quick and easy! I feel very confident in my tax return, thanks to Turbotax. I wouldn't know where to begin, and Turbotax makes it so easy and painless.
Date published: 2022-02-13
Rated 4 out of 5 by from turbo tax is great made it so easy to file and to understand what i would qualify for what forms i would need to fill out. with all the factors that support the bracket.
Date published: 2022-02-13
Rated 4 out of 5 by from Going on 12+ years of using Turbo Tax Generally speaking this is excellent software that works splendidly. There are a couple of areas in which it could improve. Sometimes, I wish the wording and questions were more clearly explained. I get confused at times and I wish the help was built into TurboTax and not searching online randomly. Specifically I'd like to see the IRA to Roth IRA conversion that many people do handled all at one time and much more smoothly. I never know if it is really crediting me or charging me after I enter the information. I'd also like to see some errors and kinks worked out. When you get an error and you did not have any errors beforehand, it can get confusing. That's why more clear answers built into TurboTax would be nice. Regardless, just a high quality product that makes a tough chore much easier every year. Year in and Year out.
Date published: 2022-02-13
All TurboTax® Offerings Reviews - Page 13434
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from It was great in the past Have used TT for over 15 years. Always liked it. I would have preferred to download TT as in past years. Had trouble transferring last years return causing me to start over after I had entered all my info. Also, difficult to connect to It's Deductible. Please fix for next year. Next year could be my last year using TT.
Date published: 2022-02-13
Rated 5 out of 5 by from They are great people Didn't do taxes for myself in a long time and they help me out.
Date published: 2022-02-13
Rated 4 out of 5 by from Good Job She was a good person for all the information that I needed. I liked her helping me. Good person to help a person out.
Date published: 2022-02-13
Rated 3 out of 5 by from okay Makes filing easy but needs to chill with trying to upsell you constantly during the process.... and a $39 processing fee to deduct from your return??? Give me a break!
Date published: 2022-02-13
Rated 5 out of 5 by from Quick easy Quick and easy to comprehend. Accurate information
Date published: 2022-02-13
Rated 5 out of 5 by from Simple, very informative, quick, and resourceful I was able to use the information that remained the same from last year and use that information without having to input it all over again. I had questions about this year's financial information, and used TurboTax to help me answer those questions.
Date published: 2022-02-13
Rated 4 out of 5 by from Turbo Tax is good. I didn't like the pricing to upgrade so I stuck to the basic plan.
Date published: 2022-02-13
Rated 5 out of 5 by from TurboTax is the BEST!! Super quick and easy! I feel very confident in my tax return, thanks to Turbotax. I wouldn't know where to begin, and Turbotax makes it so easy and painless.
Date published: 2022-02-13
Rated 4 out of 5 by from turbo tax is great made it so easy to file and to understand what i would qualify for what forms i would need to fill out. with all the factors that support the bracket.
Date published: 2022-02-13
Rated 4 out of 5 by from Going on 12+ years of using Turbo Tax Generally speaking this is excellent software that works splendidly. There are a couple of areas in which it could improve. Sometimes, I wish the wording and questions were more clearly explained. I get confused at times and I wish the help was built into TurboTax and not searching online randomly. Specifically I'd like to see the IRA to Roth IRA conversion that many people do handled all at one time and much more smoothly. I never know if it is really crediting me or charging me after I enter the information. I'd also like to see some errors and kinks worked out. When you get an error and you did not have any errors beforehand, it can get confusing. That's why more clear answers built into TurboTax would be nice. Regardless, just a high quality product that makes a tough chore much easier every year. Year in and Year out.
Date published: 2022-02-13
All TurboTax® Offerings Reviews - Page 13434