TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Works great It has very clear instructions and is easy to navigate.
Date published: 2022-02-25
Rated 5 out of 5 by from turbo tax is awesome Easy to navigate for a not so savvy computer/tech user
Date published: 2022-02-25
Rated 5 out of 5 by from Awesome very helpful Really easy format very thorough and format was simple to follow
Date published: 2022-02-25
Rated 5 out of 5 by from Easy to use It was relatively easy to use and I like the option of importing all my documents even my crypto files from my trading platform.
Date published: 2022-02-25
Rated 5 out of 5 by from exasperating It takes longer to actually file the return electronically than it takes to fill them out. so many three step verifications its annoying
Date published: 2022-02-25
Rated 5 out of 5 by from Was great It was easy and I would recommend it to anyone who would like to get there taxes done.
Date published: 2022-02-25
Rated 4 out of 5 by from Turbotax made it easy Turbotax was convenient and made it easy to do from home.
Date published: 2022-02-25
Rated 5 out of 5 by from Satisfied LaKesha was so very helpful......I had a very hard issue and she was the only one to solve it out of two agents..
Date published: 2022-02-25
Rated 5 out of 5 by from Michelle and Kelly are great individuals! My experience was great with my expert, she took me step by step and there were some steps, overall, I feel better and thanks again Michelle! Keep up the great work!
Date published: 2022-02-25
Rated 1 out of 5 by from Overcharged for using turbotax My return was quite simple other than the fact I had a very small self employed income. I was charged $89 to put that simple form in, $39 to file state, and much to my chagrin, $39 which I was unaware of until the very end, to take it out of my return. This is my first time using turbo tax and these hidden fees I will not be back unless at least that additional $39 is refunded to my account.
Date published: 2022-02-25
All TurboTax® Offerings Reviews - Page 13430
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Works great It has very clear instructions and is easy to navigate.
Date published: 2022-02-25
Rated 5 out of 5 by from turbo tax is awesome Easy to navigate for a not so savvy computer/tech user
Date published: 2022-02-25
Rated 5 out of 5 by from Awesome very helpful Really easy format very thorough and format was simple to follow
Date published: 2022-02-25
Rated 5 out of 5 by from Easy to use It was relatively easy to use and I like the option of importing all my documents even my crypto files from my trading platform.
Date published: 2022-02-25
Rated 5 out of 5 by from exasperating It takes longer to actually file the return electronically than it takes to fill them out. so many three step verifications its annoying
Date published: 2022-02-25
Rated 5 out of 5 by from Was great It was easy and I would recommend it to anyone who would like to get there taxes done.
Date published: 2022-02-25
Rated 4 out of 5 by from Turbotax made it easy Turbotax was convenient and made it easy to do from home.
Date published: 2022-02-25
Rated 5 out of 5 by from Satisfied LaKesha was so very helpful......I had a very hard issue and she was the only one to solve it out of two agents..
Date published: 2022-02-25
Rated 5 out of 5 by from Michelle and Kelly are great individuals! My experience was great with my expert, she took me step by step and there were some steps, overall, I feel better and thanks again Michelle! Keep up the great work!
Date published: 2022-02-25
Rated 1 out of 5 by from Overcharged for using turbotax My return was quite simple other than the fact I had a very small self employed income. I was charged $89 to put that simple form in, $39 to file state, and much to my chagrin, $39 which I was unaware of until the very end, to take it out of my return. This is my first time using turbo tax and these hidden fees I will not be back unless at least that additional $39 is refunded to my account.
Date published: 2022-02-25
All TurboTax® Offerings Reviews - Page 13430