TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Kai97 from
Works great
It has very clear instructions and is easy to navigate.
Date published: 2022-02-25
Rated 5 out of 5 by
MSArmstrong from
turbo tax is awesome
Easy to navigate for a not so savvy computer/tech user
Date published: 2022-02-25
Rated 5 out of 5 by
Kacie9 from
Awesome very helpful
Really easy format very thorough and format was simple to follow
Date published: 2022-02-25
Rated 5 out of 5 by
Amaski from
Easy to use
It was relatively easy to use and I like the option of importing all my documents even my crypto files from my trading platform.
Date published: 2022-02-25
Rated 5 out of 5 by
keith 1234567 from
exasperating
It takes longer to actually file the return electronically than it takes to fill them out. so many three step verifications its annoying
Date published: 2022-02-25
Rated 5 out of 5 by
Scott78 from
Was great
It was easy and I would recommend it to anyone who would like to get there taxes done.
Date published: 2022-02-25
Rated 4 out of 5 by
hb91 from
Turbotax made it easy
Turbotax was convenient and made it easy to do from home.
Date published: 2022-02-25
Rated 5 out of 5 by
NayeNaye8019 from
Satisfied
LaKesha was so very helpful......I had a very hard issue and she was the only one to solve it out of two agents..
Date published: 2022-02-25
Rated 5 out of 5 by
Melrose46 from
Michelle and Kelly are great individuals!
My experience was great with my expert, she took me step by step and there were some steps, overall, I feel better and thanks again Michelle! Keep up the great work!
Date published: 2022-02-25
Rated 1 out of 5 by
Julia122334 from
Overcharged for using turbotax
My return was quite simple other than the fact I had a very small self employed income. I was charged $89 to put that simple form in, $39 to file state, and much to my chagrin, $39 which I was unaware of until the very end, to take it out of my return. This is my first time using turbo tax and these hidden fees I will not be back unless at least that additional $39 is refunded to my account.
All TurboTax® Offerings Reviews - Page 13430
Date published: 2022-02-25
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Kai97 from
Works great
It has very clear instructions and is easy to navigate.
Date published: 2022-02-25
Rated 5 out of 5 by
MSArmstrong from
turbo tax is awesome
Easy to navigate for a not so savvy computer/tech user
Date published: 2022-02-25
Rated 5 out of 5 by
Kacie9 from
Awesome very helpful
Really easy format very thorough and format was simple to follow
Date published: 2022-02-25
Rated 5 out of 5 by
Amaski from
Easy to use
It was relatively easy to use and I like the option of importing all my documents even my crypto files from my trading platform.
Date published: 2022-02-25
Rated 5 out of 5 by
keith 1234567 from
exasperating
It takes longer to actually file the return electronically than it takes to fill them out. so many three step verifications its annoying
Date published: 2022-02-25
Rated 5 out of 5 by
Scott78 from
Was great
It was easy and I would recommend it to anyone who would like to get there taxes done.
Date published: 2022-02-25
Rated 4 out of 5 by
hb91 from
Turbotax made it easy
Turbotax was convenient and made it easy to do from home.
Date published: 2022-02-25
Rated 5 out of 5 by
NayeNaye8019 from
Satisfied
LaKesha was so very helpful......I had a very hard issue and she was the only one to solve it out of two agents..
Date published: 2022-02-25
Rated 5 out of 5 by
Melrose46 from
Michelle and Kelly are great individuals!
My experience was great with my expert, she took me step by step and there were some steps, overall, I feel better and thanks again Michelle! Keep up the great work!
Date published: 2022-02-25
Rated 1 out of 5 by
Julia122334 from
Overcharged for using turbotax
My return was quite simple other than the fact I had a very small self employed income. I was charged $89 to put that simple form in, $39 to file state, and much to my chagrin, $39 which I was unaware of until the very end, to take it out of my return. This is my first time using turbo tax and these hidden fees I will not be back unless at least that additional $39 is refunded to my account.
All TurboTax® Offerings Reviews - Page 13430
Date published: 2022-02-25