TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281566 reviews)
Star ratings are from 2020
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbo tax is so easy Turbo tax is such a easy way to my taxes. I have been using this for 10 yrs .
Date published: 2021-02-21
Rated 5 out of 5 by from EZ-PZ 2 USE! Very simple and easy, makes it super convenient for me to file.
Date published: 2021-02-21
Rated 3 out of 5 by from Very disapointed in Turbo Tax this year Turbo tax froze up half way through the income input screens. Had to use the self directed method for the rest of the tax return. Finally when we were ready to file, it would not process the efile as there were three errors on 1099B that needed to be corrected. When it took you to the form it would not let you make the correction. Called to techical help which took two and a half hours going thru two reps one of which just hung up on us. Finally a thrid rep came on the line and suggested we talk with a tax expert who would call us back. Talking to the tax expert for about 15 minutes and walking back through the inputs the problem was resolve. Total time for us on the phone was about 3 hoours. I've used Turbo Tax for 10 plus years and have never had this much trouble
Date published: 2021-02-21
Rated 5 out of 5 by from Turbotax easy Is very easy to file your tax with Turbo tax, fast and friendly use
Date published: 2021-02-21
Rated 5 out of 5 by from I absolutely love turbo tax!!!!! It is quick, accurate and easy to use. That is the key. I even recommended my friend to use it.
Date published: 2021-02-21
Rated 1 out of 5 by from Turbo Tax Turbo Tax, made it difficult to change my status from Turbo Deluxe to e file. I did not appreciate paying 180.00, when as you can see from my returns, and like many taxpayers this year in this year of COVID my income was significantly reduced. Sad
Date published: 2021-02-21
Rated 5 out of 5 by from Quick and easy! I've been using turbotax for a few years now and love how convenient and easy it is to use!
Date published: 2021-02-21
Rated 5 out of 5 by from love this excellent people were there to help me through the process. Very easy and very through in itemized deductions
Date published: 2021-02-21
Rated 5 out of 5 by from Great service! Great service! Turbo tax is very user friendly. It was simple to use.
Date published: 2021-02-21
Rated 5 out of 5 by from Very helpful. Great product to file taxes I would recommend it to everyone I know! Have been using for many years. Expert help is tremendous.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 13423
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is so easy Turbo tax is such a easy way to my taxes. I have been using this for 10 yrs .
Date published: 2021-02-21
Rated 5 out of 5 by from EZ-PZ 2 USE! Very simple and easy, makes it super convenient for me to file.
Date published: 2021-02-21
Rated 3 out of 5 by from Very disapointed in Turbo Tax this year Turbo tax froze up half way through the income input screens. Had to use the self directed method for the rest of the tax return. Finally when we were ready to file, it would not process the efile as there were three errors on 1099B that needed to be corrected. When it took you to the form it would not let you make the correction. Called to techical help which took two and a half hours going thru two reps one of which just hung up on us. Finally a thrid rep came on the line and suggested we talk with a tax expert who would call us back. Talking to the tax expert for about 15 minutes and walking back through the inputs the problem was resolve. Total time for us on the phone was about 3 hoours. I've used Turbo Tax for 10 plus years and have never had this much trouble
Date published: 2021-02-21
Rated 5 out of 5 by from Turbotax easy Is very easy to file your tax with Turbo tax, fast and friendly use
Date published: 2021-02-21
Rated 5 out of 5 by from I absolutely love turbo tax!!!!! It is quick, accurate and easy to use. That is the key. I even recommended my friend to use it.
Date published: 2021-02-21
Rated 1 out of 5 by from Turbo Tax Turbo Tax, made it difficult to change my status from Turbo Deluxe to e file. I did not appreciate paying 180.00, when as you can see from my returns, and like many taxpayers this year in this year of COVID my income was significantly reduced. Sad
Date published: 2021-02-21
Rated 5 out of 5 by from Quick and easy! I've been using turbotax for a few years now and love how convenient and easy it is to use!
Date published: 2021-02-21
Rated 5 out of 5 by from love this excellent people were there to help me through the process. Very easy and very through in itemized deductions
Date published: 2021-02-21
Rated 5 out of 5 by from Great service! Great service! Turbo tax is very user friendly. It was simple to use.
Date published: 2021-02-21
Rated 5 out of 5 by from Very helpful. Great product to file taxes I would recommend it to everyone I know! Have been using for many years. Expert help is tremendous.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 13423