TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Very Thorough Thank you for checking thoroughly to get me the best tax results!
Date published: 2022-03-04
Rated 5 out of 5 by from Turbo tax is easy to use and accurate. Why would the default paper print out be double sided?
Date published: 2022-03-04
Rated 5 out of 5 by from Had a great experience! TurboTax has been an easy experience. Will use it again.
Date published: 2022-03-04
Rated 5 out of 5 by from Very understanding I really like My turbo Tax person he was very helpful too me
Date published: 2022-03-04
Rated 4 out of 5 by from Turbo Tax is convenient Had some difficulty figuring things out. Had to stop and start over too many times
Date published: 2022-03-04
Rated 4 out of 5 by from Complicated Investments = Complicated Return My tax return is complicated, using Turbo Tax was not as straightforward as I hoped. But I upgraded to the "Live" version and the CPA/tax experts were great. The initial frontline folks were hit and miss. One agent just hung-up on me because she couldn't answer a Roth IRA question. Poor form. I was on the phone for hours with the CPA/tax experts, no breaks. They persevered to finish my return; well done! If you have a complicated return the "Live" upgrade is worth every penny.
Date published: 2022-03-04
Rated 2 out of 5 by from Needs improvement Needs easier way to navigate and stop work/save/come back to later.Also download and installation should be easier
Date published: 2022-03-04
Rated 5 out of 5 by from BREEZE AND DETAILED Working with TurboTax has made filing a breeze without missing any details.
Date published: 2022-03-04
Rated 5 out of 5 by from TurboTax awesome I am using Turbo Tax since 2008 and very satisfied with.
Date published: 2022-03-04
Rated 5 out of 5 by from Turbo tax is awesome! Barbra was quick to respond to my medsages and inquiries. The whole process was quick and FREE which I loved.
Date published: 2022-03-04
All TurboTax® Offerings Reviews - Page 13418
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very Thorough Thank you for checking thoroughly to get me the best tax results!
Date published: 2022-03-04
Rated 5 out of 5 by from Turbo tax is easy to use and accurate. Why would the default paper print out be double sided?
Date published: 2022-03-04
Rated 5 out of 5 by from Had a great experience! TurboTax has been an easy experience. Will use it again.
Date published: 2022-03-04
Rated 5 out of 5 by from Very understanding I really like My turbo Tax person he was very helpful too me
Date published: 2022-03-04
Rated 4 out of 5 by from Turbo Tax is convenient Had some difficulty figuring things out. Had to stop and start over too many times
Date published: 2022-03-04
Rated 4 out of 5 by from Complicated Investments = Complicated Return My tax return is complicated, using Turbo Tax was not as straightforward as I hoped. But I upgraded to the "Live" version and the CPA/tax experts were great. The initial frontline folks were hit and miss. One agent just hung-up on me because she couldn't answer a Roth IRA question. Poor form. I was on the phone for hours with the CPA/tax experts, no breaks. They persevered to finish my return; well done! If you have a complicated return the "Live" upgrade is worth every penny.
Date published: 2022-03-04
Rated 2 out of 5 by from Needs improvement Needs easier way to navigate and stop work/save/come back to later.Also download and installation should be easier
Date published: 2022-03-04
Rated 5 out of 5 by from BREEZE AND DETAILED Working with TurboTax has made filing a breeze without missing any details.
Date published: 2022-03-04
Rated 5 out of 5 by from TurboTax awesome I am using Turbo Tax since 2008 and very satisfied with.
Date published: 2022-03-04
Rated 5 out of 5 by from Turbo tax is awesome! Barbra was quick to respond to my medsages and inquiries. The whole process was quick and FREE which I loved.
Date published: 2022-03-04
All TurboTax® Offerings Reviews - Page 13418