TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by
SiGuy111 from
NC Resident Difficulties
I have been with Turbo Tax 6 years and this is the worst experience I have had so far. There was no indication within the UI that stated how to file my taxes with the North Carolina tax delay. This should be BIG and BOLD so that the user knows they are not doing anything wrong.
Date published: 2022-02-22
Rated 1 out of 5 by
liarliar from
Very misleading , no help at all
It was misleading in the FREE file, when they say basic it doesn't cover in info on your W2. I had to upgrade to file it. I won't be using it again.
Date published: 2022-02-22
Rated 5 out of 5 by
AlKayO from
Thank goodness for Turbo Tax!
Easy to use and just guided us through without discomfort.
Date published: 2022-02-22
Rated 5 out of 5 by
Manny R from
QUICK AND EASY!
Very convenient and easy to navigate! Recommend for anyone
Date published: 2022-02-22
Rated 4 out of 5 by
ToonyBugs from
Easy to use
Very thorough - took a little more time than I thought.
Date published: 2022-02-22
Rated 5 out of 5 by
NieceySh from
It was really amazing and I appreciate the help
It was really really amazing and I appreciate the help that I received
Date published: 2022-02-22
Rated 2 out of 5 by
Htjbc from
Eh
Refund seems usually. Not very smooth step by step process
Date published: 2022-02-22
Rated 5 out of 5 by
DGump from
Thanks!
Appreciate the expert advice and flexibility! Very easy to work with and responsive. Explained everything in detail.
Date published: 2022-02-22
Rated 1 out of 5 by
BharatD from
Did a mistake purchasing this (cd/download)
Could not import the documents. (W2 and Crypto) No option to enter crypto currency, had to enter the transactions manually. Customer support is terrible (agents have no clue about the product) and there are no related articles or discussions for this for this product unlike the online version. The cd/download versions should not be existed when there is no proper support.
Date published: 2022-02-22
Rated 5 out of 5 by
vllaadd from
Great and easy to use
this was so easy that im looking forward to next year
All TurboTax® Offerings Reviews - Page 13417
Date published: 2022-02-22
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
SiGuy111 from
NC Resident Difficulties
I have been with Turbo Tax 6 years and this is the worst experience I have had so far. There was no indication within the UI that stated how to file my taxes with the North Carolina tax delay. This should be BIG and BOLD so that the user knows they are not doing anything wrong.
Date published: 2022-02-22
Rated 1 out of 5 by
liarliar from
Very misleading , no help at all
It was misleading in the FREE file, when they say basic it doesn't cover in info on your W2. I had to upgrade to file it. I won't be using it again.
Date published: 2022-02-22
Rated 5 out of 5 by
AlKayO from
Thank goodness for Turbo Tax!
Easy to use and just guided us through without discomfort.
Date published: 2022-02-22
Rated 5 out of 5 by
Manny R from
QUICK AND EASY!
Very convenient and easy to navigate! Recommend for anyone
Date published: 2022-02-22
Rated 4 out of 5 by
ToonyBugs from
Easy to use
Very thorough - took a little more time than I thought.
Date published: 2022-02-22
Rated 5 out of 5 by
NieceySh from
It was really amazing and I appreciate the help
It was really really amazing and I appreciate the help that I received
Date published: 2022-02-22
Rated 2 out of 5 by
Htjbc from
Eh
Refund seems usually. Not very smooth step by step process
Date published: 2022-02-22
Rated 5 out of 5 by
DGump from
Thanks!
Appreciate the expert advice and flexibility! Very easy to work with and responsive. Explained everything in detail.
Date published: 2022-02-22
Rated 1 out of 5 by
BharatD from
Did a mistake purchasing this (cd/download)
Could not import the documents. (W2 and Crypto) No option to enter crypto currency, had to enter the transactions manually. Customer support is terrible (agents have no clue about the product) and there are no related articles or discussions for this for this product unlike the online version. The cd/download versions should not be existed when there is no proper support.
Date published: 2022-02-22
Rated 5 out of 5 by
vllaadd from
Great and easy to use
this was so easy that im looking forward to next year
All TurboTax® Offerings Reviews - Page 13417
Date published: 2022-02-22