TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from TurboTax is awesome! When filing my taxes, they walked you through every step and was explained very well.
Date published: 2023-02-02
Rated 4 out of 5 by from Still very good, and still fusty I think I entered my personal credit card 3 different times this time (once to update the main site at the very first of the process, once to get a state return, and once at the very end to pay the state form). And WHY can one not copy and paste passwords and passcodes?
Date published: 2023-02-02
Rated 5 out of 5 by from Turbo Tax is awesome I use it every year Filing my taxes is quick and easy with Turbo tax thanks for making things so easy for me
Date published: 2023-02-02
Rated 5 out of 5 by from VERY USEFUL I had doubts about some of the items I had to input and they walked me through it with ease.
Date published: 2023-02-02
Rated 1 out of 5 by from TurboTax Live Full Service needs Improvement My preparer did a good job, but this year TT instituted a new rule that requires you to be on the phone with the preparer the entire time they are preparing your taxes. Which in theory is ok if you have the ability to set up an appointment. Unfortunately, they have to abilty to set appointments. I'll go elsewhere next year!
Date published: 2023-02-02
Rated 5 out of 5 by from Quick and Simple Turbo Tax makes it easy to do my taxes and makes me feel that I won't get audited.
Date published: 2023-02-02
Rated 5 out of 5 by from TAXES? BAD? Not with program Easy as chocolate cake. Just like licking the pie server.
Date published: 2023-02-02
Rated 4 out of 5 by from Charge too much TurboTax is a great service to use, my only complaint is the charges applied for paying out of my refund. I'm already getting a very small amount back and paying fees for filing through TurboTax. It's kind of crappy to charge another fee for letting your pay come straight out of my refund.
Date published: 2023-02-02
Rated 5 out of 5 by from So easy to use - every year! I use Turbo Tax every year and it is so easy. I actually look forward to doing my taxes knowing Turbo Tax will guide me through it.
Date published: 2023-02-02
Rated 5 out of 5 by from Turbo Tax still the best program Turbo tax is a far better program to file our taxes. It's user friendly and all the steps are self expanitory. If there is an issue their help feature, and customer service has been excellent is resolving any issue. I think the only issue this year was small difficulties in downloading the program to our computer. Customer service was quick and easy to help solve our issue but I still miss having to load the program in via a CD.
Date published: 2023-02-02
All TurboTax® Offerings Reviews - Page 13415
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is awesome! When filing my taxes, they walked you through every step and was explained very well.
Date published: 2023-02-02
Rated 4 out of 5 by from Still very good, and still fusty I think I entered my personal credit card 3 different times this time (once to update the main site at the very first of the process, once to get a state return, and once at the very end to pay the state form). And WHY can one not copy and paste passwords and passcodes?
Date published: 2023-02-02
Rated 5 out of 5 by from Turbo Tax is awesome I use it every year Filing my taxes is quick and easy with Turbo tax thanks for making things so easy for me
Date published: 2023-02-02
Rated 5 out of 5 by from VERY USEFUL I had doubts about some of the items I had to input and they walked me through it with ease.
Date published: 2023-02-02
Rated 1 out of 5 by from TurboTax Live Full Service needs Improvement My preparer did a good job, but this year TT instituted a new rule that requires you to be on the phone with the preparer the entire time they are preparing your taxes. Which in theory is ok if you have the ability to set up an appointment. Unfortunately, they have to abilty to set appointments. I'll go elsewhere next year!
Date published: 2023-02-02
Rated 5 out of 5 by from Quick and Simple Turbo Tax makes it easy to do my taxes and makes me feel that I won't get audited.
Date published: 2023-02-02
Rated 5 out of 5 by from TAXES? BAD? Not with program Easy as chocolate cake. Just like licking the pie server.
Date published: 2023-02-02
Rated 4 out of 5 by from Charge too much TurboTax is a great service to use, my only complaint is the charges applied for paying out of my refund. I'm already getting a very small amount back and paying fees for filing through TurboTax. It's kind of crappy to charge another fee for letting your pay come straight out of my refund.
Date published: 2023-02-02
Rated 5 out of 5 by from So easy to use - every year! I use Turbo Tax every year and it is so easy. I actually look forward to doing my taxes knowing Turbo Tax will guide me through it.
Date published: 2023-02-02
Rated 5 out of 5 by from Turbo Tax still the best program Turbo tax is a far better program to file our taxes. It's user friendly and all the steps are self expanitory. If there is an issue their help feature, and customer service has been excellent is resolving any issue. I think the only issue this year was small difficulties in downloading the program to our computer. Customer service was quick and easy to help solve our issue but I still miss having to load the program in via a CD.
Date published: 2023-02-02
All TurboTax® Offerings Reviews - Page 13415