TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from It's Still Frustrating It's frustrating to have to pay for tax software when the governments basically know what we owe anyway. And the process of using TurboTax is not always smooth, so every year I have to struggle with a couple of issues. I had to help my Dad struggle through the process as well this year. So maybe it's better than others, but it's not great as far as I'm concerned, especially not for $90. And offering to deduct service cost from refunds for $40 fee in the small print??? Come on! Not smooth trying to import from last year's PC-based version either.
Date published: 2021-02-21
Rated 5 out of 5 by from So better to do it at home. Thanks Tuebotax Did not engage with TurboTax expert, due to preparing them myself.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax is awesome Great experience. Everything worked out very well. Excellent customer service.
Date published: 2021-02-21
Rated 5 out of 5 by from takes care of my 91 yo mother's tax return completely fine for this simple return. I've double checked the sums and the tax due, and it is correct.
Date published: 2021-02-21
Rated 5 out of 5 by from TurboTax was Wonderful I had Turbotax great experience !!! During this pandemic with work ,school ,business and personal life . I was able to file taxes and be comfortable while at home on my own time schedule.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbotax is the best!! I have been filing with Turbotax the last three years,also has been easy, and helpful with filing my taxes thanks to Turbotax. I really appreciate the option to do my own taxes with Turbotax or having a tax preparer to do my taxes.
Date published: 2021-02-21
Rated 5 out of 5 by from SCHEDULE 3 SOMETHING, MUST UPGRADE TO DELUXE I am very disgruntled about the fact that out of all of the years that I have been using TurboTax, I paid more to get my taxes done for the 2020 year (the year of the pandemic, the year that my hours of employment have been mercilessly slashed) than my entire history with TurboTax! I am a senior citizen collecting social security but working perhaps 10-15 hours weekly for a nominal wage, and I paid the most I have ever paid with TurboTax doing my taxes. Right at the end of the "Free Edition," I get a "You don't quality for the Free Edition because of some issue with the Schedule 3 data, you must upgrade to the "Deluxe TurboTax" to finish filing your taxes. Look at my taxes, I need the Deluxe TurboTax package like I need a hole in my head! But I must say, I LIKE TurboTax! Click, click, click, DONE! Everything correct!
Date published: 2021-02-21
Rated 5 out of 5 by from Very thorough and easy step-by-step process TurboTax is the only tax software I use. I love how quick and easy it is. If I don't understand something, they explain everything thoroughly.
Date published: 2021-02-21
Rated 5 out of 5 by from 1happyreturn Excellent site would highly recommend. Ease to use.
Date published: 2021-02-21
Rated 5 out of 5 by from Easier than expected Always surprised how easy it is. I am always nervous to prepare online via turbo tax rather than in person at say a tax prep place like HR Block as I used to in the past but am pleasantly surprised how simple it is made
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 13414
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from It's Still Frustrating It's frustrating to have to pay for tax software when the governments basically know what we owe anyway. And the process of using TurboTax is not always smooth, so every year I have to struggle with a couple of issues. I had to help my Dad struggle through the process as well this year. So maybe it's better than others, but it's not great as far as I'm concerned, especially not for $90. And offering to deduct service cost from refunds for $40 fee in the small print??? Come on! Not smooth trying to import from last year's PC-based version either.
Date published: 2021-02-21
Rated 5 out of 5 by from So better to do it at home. Thanks Tuebotax Did not engage with TurboTax expert, due to preparing them myself.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax is awesome Great experience. Everything worked out very well. Excellent customer service.
Date published: 2021-02-21
Rated 5 out of 5 by from takes care of my 91 yo mother's tax return completely fine for this simple return. I've double checked the sums and the tax due, and it is correct.
Date published: 2021-02-21
Rated 5 out of 5 by from TurboTax was Wonderful I had Turbotax great experience !!! During this pandemic with work ,school ,business and personal life . I was able to file taxes and be comfortable while at home on my own time schedule.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbotax is the best!! I have been filing with Turbotax the last three years,also has been easy, and helpful with filing my taxes thanks to Turbotax. I really appreciate the option to do my own taxes with Turbotax or having a tax preparer to do my taxes.
Date published: 2021-02-21
Rated 5 out of 5 by from SCHEDULE 3 SOMETHING, MUST UPGRADE TO DELUXE I am very disgruntled about the fact that out of all of the years that I have been using TurboTax, I paid more to get my taxes done for the 2020 year (the year of the pandemic, the year that my hours of employment have been mercilessly slashed) than my entire history with TurboTax! I am a senior citizen collecting social security but working perhaps 10-15 hours weekly for a nominal wage, and I paid the most I have ever paid with TurboTax doing my taxes. Right at the end of the "Free Edition," I get a "You don't quality for the Free Edition because of some issue with the Schedule 3 data, you must upgrade to the "Deluxe TurboTax" to finish filing your taxes. Look at my taxes, I need the Deluxe TurboTax package like I need a hole in my head! But I must say, I LIKE TurboTax! Click, click, click, DONE! Everything correct!
Date published: 2021-02-21
Rated 5 out of 5 by from Very thorough and easy step-by-step process TurboTax is the only tax software I use. I love how quick and easy it is. If I don't understand something, they explain everything thoroughly.
Date published: 2021-02-21
Rated 5 out of 5 by from 1happyreturn Excellent site would highly recommend. Ease to use.
Date published: 2021-02-21
Rated 5 out of 5 by from Easier than expected Always surprised how easy it is. I am always nervous to prepare online via turbo tax rather than in person at say a tax prep place like HR Block as I used to in the past but am pleasantly surprised how simple it is made
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 13414