TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 5 out of 5 by from Turbotax is amazing Love it and easy to work with. I have used turbotax for many many years and never has it failed me
Date published: 2023-02-15
Rated 5 out of 5 by from turbo tax program very easy to use. I try n buy this program every year. It is very simple and easy to use.
Date published: 2023-02-15
Rated 5 out of 5 by from Turbo Tax is user friendly and simple! So thankful for the explanations and tips along the way! TurboTax makes filing my return simple and stress-free!
Date published: 2023-02-15
Rated 4 out of 5 by from Ol' Faithful TurboTax helped me to avoid paying unnecessary state taxes after moving! The only downside - always trying to upsell me!
Date published: 2023-02-15
Rated 5 out of 5 by from Turbo tax is perfect for us. We don’t itemize so it can be done in a little over an hour. Help is always available!
Date published: 2023-02-15
Rated 5 out of 5 by from TurboTax is GREAT! TurboTax is so easy to use! TurboTax is user friendly!
Date published: 2023-02-15
Rated 5 out of 5 by from Excellant 5th year with Turbo tax. Excellent service recommend
Date published: 2023-02-15
Rated 4 out of 5 by from Turbo Tax is good This is the 5th year I have used TT and I found it easy and quick.
Date published: 2023-02-15
Rated 5 out of 5 by from So easy Filling this way is so easy and you always have someone to talk to if you need help
Date published: 2023-02-15
Rated 2 out of 5 by from Doesn't handle scholarship income correctly 2022 Scholarship income moved to Schedule 1, and TurboTax simply does not handle it correctly. First, there is apparently no way to get TurboTax to count a graduate stipend to as taxable compensation for purposes of making retirement contributions without penalty. It tries to assess a penalty that not even the IRS would assess; surely the zeal could be dialed back a little! It seems to be an artifact of the changes to the forms for 2022, since the contribution/penalty rules haven't changed with regard to taxable graduate stipends. In any case, it's a fatal flaw in the program this year. Second, I couldn't figure out how to opt in to counting some of a scholarship as taxable income in order to take an education credit. It really seems to just not be available in this year's TurboTax, but maybe I missed it. Overall, a disappointment with regard to handling of scholarships (which may reflect a broader issue with keeping up to date with changes). I couldn't use it for federal. I couldn't e-File at all (even state), maybe because it requires federal first? I don't know. I got a lot less than my money's worth from the product. I have no reason to buy the product next year if the issues will not be corrected.
Date published: 2023-02-15
All TurboTax® Offerings Reviews - Page 13412
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax is amazing Love it and easy to work with. I have used turbotax for many many years and never has it failed me
Date published: 2023-02-15
Rated 5 out of 5 by from turbo tax program very easy to use. I try n buy this program every year. It is very simple and easy to use.
Date published: 2023-02-15
Rated 5 out of 5 by from Turbo Tax is user friendly and simple! So thankful for the explanations and tips along the way! TurboTax makes filing my return simple and stress-free!
Date published: 2023-02-15
Rated 4 out of 5 by from Ol' Faithful TurboTax helped me to avoid paying unnecessary state taxes after moving! The only downside - always trying to upsell me!
Date published: 2023-02-15
Rated 5 out of 5 by from Turbo tax is perfect for us. We don’t itemize so it can be done in a little over an hour. Help is always available!
Date published: 2023-02-15
Rated 5 out of 5 by from TurboTax is GREAT! TurboTax is so easy to use! TurboTax is user friendly!
Date published: 2023-02-15
Rated 5 out of 5 by from Excellant 5th year with Turbo tax. Excellent service recommend
Date published: 2023-02-15
Rated 4 out of 5 by from Turbo Tax is good This is the 5th year I have used TT and I found it easy and quick.
Date published: 2023-02-15
Rated 5 out of 5 by from So easy Filling this way is so easy and you always have someone to talk to if you need help
Date published: 2023-02-15
Rated 2 out of 5 by from Doesn't handle scholarship income correctly 2022 Scholarship income moved to Schedule 1, and TurboTax simply does not handle it correctly. First, there is apparently no way to get TurboTax to count a graduate stipend to as taxable compensation for purposes of making retirement contributions without penalty. It tries to assess a penalty that not even the IRS would assess; surely the zeal could be dialed back a little! It seems to be an artifact of the changes to the forms for 2022, since the contribution/penalty rules haven't changed with regard to taxable graduate stipends. In any case, it's a fatal flaw in the program this year. Second, I couldn't figure out how to opt in to counting some of a scholarship as taxable income in order to take an education credit. It really seems to just not be available in this year's TurboTax, but maybe I missed it. Overall, a disappointment with regard to handling of scholarships (which may reflect a broader issue with keeping up to date with changes). I couldn't use it for federal. I couldn't e-File at all (even state), maybe because it requires federal first? I don't know. I got a lot less than my money's worth from the product. I have no reason to buy the product next year if the issues will not be corrected.
Date published: 2023-02-15
All TurboTax® Offerings Reviews - Page 13412