TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from No better way to do your taxes We've used Turbo Tax programs for the last 15 or so years. We've always used the downloadable software. This year we decided to use the online version; who can beat $0? I found the online version very easy to use and with a very pleasing UI. Will definitely use it again next year and hopefully for many more years to come
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax - Easy To File Easy online process prep with fairly complex return.
Date published: 2022-04-18
Rated 5 out of 5 by from Made it easy and stress free Simple and stress free. Was able to get a return that I was happy with and didnt have to do too much leg work.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax Is Awesome Easy to use. Everything is step by step and simple to use.
Date published: 2022-04-18
Rated 1 out of 5 by from Efile Issues Unresolved Long time user. The product works great for preparing the return. However, for 2 years in a row my efile return has been rejected. When I try to "fix" the problem it still is rejected. The bigger issue is that my credit card is charged before the return is accepted. If it gets rejected - it is a impossible to get a refund. No customer service, etc. I had previously used turbotax efile for many years with no issue. I thought I would try again thinking last year was an exception. Unfortunately I am in the same predicament I was last year.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo tax is awesome! I learned a lot. Easy to understand. I am glad I used turbotax.
Date published: 2022-04-18
Rated 4 out of 5 by from Good Turbotax is a good product that I will be glad to use again.
Date published: 2022-04-18
Rated 1 out of 5 by from Took 4.5 hours to delete a bug-ridden worksheet The first phone person hung up on me. The second referred to me to 1-800-829-4059, which was just a series of beeps, then a disconnected number. Finally, the fourth phone call determined that could work around the bug by deleting the worksheet where the error occurred. since it doesnt' get filed. This is not ready for prime time.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is Grrrrreat It's so easy anyone can use it, thank you turbo tax!
Date published: 2022-04-18
Rated 4 out of 5 by from Turbo Tax is great It walks you through everything you need to file, can stop anytime to do something else and resume when ready. Been using TurboTax for years. Helps you get it done right,
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 1342
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from No better way to do your taxes We've used Turbo Tax programs for the last 15 or so years. We've always used the downloadable software. This year we decided to use the online version; who can beat $0? I found the online version very easy to use and with a very pleasing UI. Will definitely use it again next year and hopefully for many more years to come
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax - Easy To File Easy online process prep with fairly complex return.
Date published: 2022-04-18
Rated 5 out of 5 by from Made it easy and stress free Simple and stress free. Was able to get a return that I was happy with and didnt have to do too much leg work.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax Is Awesome Easy to use. Everything is step by step and simple to use.
Date published: 2022-04-18
Rated 1 out of 5 by from Efile Issues Unresolved Long time user. The product works great for preparing the return. However, for 2 years in a row my efile return has been rejected. When I try to "fix" the problem it still is rejected. The bigger issue is that my credit card is charged before the return is accepted. If it gets rejected - it is a impossible to get a refund. No customer service, etc. I had previously used turbotax efile for many years with no issue. I thought I would try again thinking last year was an exception. Unfortunately I am in the same predicament I was last year.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo tax is awesome! I learned a lot. Easy to understand. I am glad I used turbotax.
Date published: 2022-04-18
Rated 4 out of 5 by from Good Turbotax is a good product that I will be glad to use again.
Date published: 2022-04-18
Rated 1 out of 5 by from Took 4.5 hours to delete a bug-ridden worksheet The first phone person hung up on me. The second referred to me to 1-800-829-4059, which was just a series of beeps, then a disconnected number. Finally, the fourth phone call determined that could work around the bug by deleting the worksheet where the error occurred. since it doesnt' get filed. This is not ready for prime time.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is Grrrrreat It's so easy anyone can use it, thank you turbo tax!
Date published: 2022-04-18
Rated 4 out of 5 by from Turbo Tax is great It walks you through everything you need to file, can stop anytime to do something else and resume when ready. Been using TurboTax for years. Helps you get it done right,
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 1342