TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from Turbotax has been a blessing. It asks all the right questions to get you the most. I only don't enjoy the constant asking to upgrade.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax is awesome! Taxes done right and easy. I would use Turbotax year after year, no doubt.
Date published: 2021-02-21
Rated 1 out of 5 by from Absolute Garbage ... you get all your info into the system, then you proceed to finish and the prompt then tells you you need to pay not once but twice! So you pay for deluxe, then you pay for state and then the program sends you an error saying you have a hyphen in your employer id... Somehow I entered all this info and now you are going to tell me it was wrong? Why not tell me as I input the info? I go way backwards to review the issue and there is no hyphen in the employer info... however your "bulletproof" program still says to review... Let's go backwards again.... still no hyphen. Maybe the help button will have something... no help at all! Talk to someone? Pay us! Worst experience with turbo tax ever! You get me to pay then tell me I cant turn the return in unless I pay more for what is obviously an error with your program.
Date published: 2021-02-21
Rated 5 out of 5 by from THE BEST WAY TO FILE IS WITH TURBOTAX!!!! It took a little longer than I expected, but it's because it's very thorough, and I had to call for help.
Date published: 2021-02-21
Rated 5 out of 5 by from Great Tax Experience This was an amazing experience doing taxes. It was super easy to file my taxes and very user friendly. I was excited to be able to file my taxes for free with a program I can trust.
Date published: 2021-02-21
Rated 5 out of 5 by from Very helpful and thorough First time I used it and will definitely use it again.
Date published: 2021-02-21
Rated 5 out of 5 by from SO EASY! Used Turbo tax for years with no problem! Turbo tax walks you through everything!
Date published: 2021-02-21
Rated 4 out of 5 by from Done & Done Went pretty smooth until I had to verify my email then I actually had to change my email to be able to process the return.
Date published: 2021-02-21
Rated 5 out of 5 by from Haley I love turbotax it's made things easy for me and it's free!!
Date published: 2021-02-21
Rated 4 out of 5 by from Did a good job for me I needed help and the agent was able to get it going for me in a few minutes. Great person to work with... Tracy was professional and quick.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 13409
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Turbotax has been a blessing. It asks all the right questions to get you the most. I only don't enjoy the constant asking to upgrade.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax is awesome! Taxes done right and easy. I would use Turbotax year after year, no doubt.
Date published: 2021-02-21
Rated 1 out of 5 by from Absolute Garbage ... you get all your info into the system, then you proceed to finish and the prompt then tells you you need to pay not once but twice! So you pay for deluxe, then you pay for state and then the program sends you an error saying you have a hyphen in your employer id... Somehow I entered all this info and now you are going to tell me it was wrong? Why not tell me as I input the info? I go way backwards to review the issue and there is no hyphen in the employer info... however your "bulletproof" program still says to review... Let's go backwards again.... still no hyphen. Maybe the help button will have something... no help at all! Talk to someone? Pay us! Worst experience with turbo tax ever! You get me to pay then tell me I cant turn the return in unless I pay more for what is obviously an error with your program.
Date published: 2021-02-21
Rated 5 out of 5 by from THE BEST WAY TO FILE IS WITH TURBOTAX!!!! It took a little longer than I expected, but it's because it's very thorough, and I had to call for help.
Date published: 2021-02-21
Rated 5 out of 5 by from Great Tax Experience This was an amazing experience doing taxes. It was super easy to file my taxes and very user friendly. I was excited to be able to file my taxes for free with a program I can trust.
Date published: 2021-02-21
Rated 5 out of 5 by from Very helpful and thorough First time I used it and will definitely use it again.
Date published: 2021-02-21
Rated 5 out of 5 by from SO EASY! Used Turbo tax for years with no problem! Turbo tax walks you through everything!
Date published: 2021-02-21
Rated 4 out of 5 by from Done & Done Went pretty smooth until I had to verify my email then I actually had to change my email to be able to process the return.
Date published: 2021-02-21
Rated 5 out of 5 by from Haley I love turbotax it's made things easy for me and it's free!!
Date published: 2021-02-21
Rated 4 out of 5 by from Did a good job for me I needed help and the agent was able to get it going for me in a few minutes. Great person to work with... Tracy was professional and quick.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 13409