TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo Tax was great Turbo tax was straight forward and whenever I got stuck I always had access to a live expert which made the process that much easier.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo tax is amazing Really easy to use safe and secure would recommend to a friend
Date published: 2022-02-28
Rated 5 out of 5 by from turrbo tax is great my experience was easy and very easy to follow instructions
Date published: 2022-02-28
Rated 5 out of 5 by from Good, reliable, and easy to use I have been using Turbo Tax since mid 90s and am very happy with it. It takes the burden of sifting through all these complicated forms away.
Date published: 2022-02-28
Rated 2 out of 5 by from TurboTax is annoying While Turbotax is convenient (which is why I gave it 2 stars instead of just 1), it is frustrating and confusing at times. I don't feel confident that everything entered is correct. Additionally, you have to "upgrade" the plan you use to include information like investments or educational expenses. Overall, I had to pay over $100 to file my taxes with them.It sometimes seems like TurboTax cares more about their "attainable" aesthetic than getting the most accurate information. At the very least it's annoying. At most it's inaccurate and expensive. I wouldn't consider myself a fan nor a satisfied customer.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo tax was awesome I had a really good experience with turbo tax very self explanatory
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax Rocks! Helpful to a young college student. Walk me through each step.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is great! I love to use Turbo Tax. It makes things easy and I can receive answers in a timely manner. If I need to speak with a representative, that is always an option, but I have never had to use this function.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is Great Turbo Tax makes filing taxes much more convenient than setting appointments with a tax preparation business. You can do them in the privacy of your own home when you have time. They search all relevant tax issues for you and instill confidence in filing the return accurately. The Chat feature is also very helpful in clarifying any questions you may have.
Date published: 2022-02-28
Rated 3 out of 5 by from A bit nervous, but feeling pretty confident It was really easy to use, asked lots of questions I never even thought would be asked, directed me very nicely. hopefully, I did this right!
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 13409
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax was great Turbo tax was straight forward and whenever I got stuck I always had access to a live expert which made the process that much easier.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo tax is amazing Really easy to use safe and secure would recommend to a friend
Date published: 2022-02-28
Rated 5 out of 5 by from turrbo tax is great my experience was easy and very easy to follow instructions
Date published: 2022-02-28
Rated 5 out of 5 by from Good, reliable, and easy to use I have been using Turbo Tax since mid 90s and am very happy with it. It takes the burden of sifting through all these complicated forms away.
Date published: 2022-02-28
Rated 2 out of 5 by from TurboTax is annoying While Turbotax is convenient (which is why I gave it 2 stars instead of just 1), it is frustrating and confusing at times. I don't feel confident that everything entered is correct. Additionally, you have to "upgrade" the plan you use to include information like investments or educational expenses. Overall, I had to pay over $100 to file my taxes with them.It sometimes seems like TurboTax cares more about their "attainable" aesthetic than getting the most accurate information. At the very least it's annoying. At most it's inaccurate and expensive. I wouldn't consider myself a fan nor a satisfied customer.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo tax was awesome I had a really good experience with turbo tax very self explanatory
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax Rocks! Helpful to a young college student. Walk me through each step.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is great! I love to use Turbo Tax. It makes things easy and I can receive answers in a timely manner. If I need to speak with a representative, that is always an option, but I have never had to use this function.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is Great Turbo Tax makes filing taxes much more convenient than setting appointments with a tax preparation business. You can do them in the privacy of your own home when you have time. They search all relevant tax issues for you and instill confidence in filing the return accurately. The Chat feature is also very helpful in clarifying any questions you may have.
Date published: 2022-02-28
Rated 3 out of 5 by from A bit nervous, but feeling pretty confident It was really easy to use, asked lots of questions I never even thought would be asked, directed me very nicely. hopefully, I did this right!
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 13409