TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from So helpful! I really appreciate the assistance I received. I feel confident with them.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax is awesome! Very user friendly product and extremely easy to navigate.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax is easy to use! I have bee using TurboTax for many years now. It is easy and convenient to use. I would recomend this product to anyone.
Date published: 2021-02-21
Rated 5 out of 5 by from super easy to use - took me about 15 mins to do Easy to use product - really appreciate the free option
Date published: 2021-02-21
Rated 4 out of 5 by from Does its job. Gets the job done, but not without inconveniences and, this year, one flat-out error. 1) Appraently there are security issues with Macs, so that I could not save my return to an external hard drive as I went along and reopen it from there after leaving the program. At least a warning to that effect is needed. 2) Because of that snafu, the program did not completely transfer last year's info to the new return. 3) Even if in the end once decides that itemizing deductions is out, one wants to know how close to the floor one is; but there seems not to be a page that shows it. 4) In paying for filing my state return, I had to call customer service, and the number to dial was all but impossible to find. 5) What customer service told me was, preposterously, that my inability to submit my payment by credit card was the result of the use of a period after the middle initial in my name; how hard can it be to warn users to avoid punctuation? 6) The error, which a lot of customers will be very unhappy about if they discover it: it is not true that the floor for medical-expenses deductions has risen to 10% from 7.5% That was supposed to happen, but the change was put on hold. Several documents in the IRS site show that the level is still 7.5%; but the program says it operates on the basis of 10%. That kind of failure is inexcusable.
Date published: 2021-02-21
Rated 5 out of 5 by from the accuracy really satisfied with the service, very helpful during the whole process, most of all i enjoy how i can speak with someone no matter how small the question is because i second question myself in everything i do so thank you turbo tax!
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax Is As Good As It Gets! Every year they're Detailed, Quick and Painless! They are Awesome!
Date published: 2021-02-21
Rated 4 out of 5 by from Home Business Deductions I used an expert 3 years in a row. This is the first Tax Expert who new what they were doing. In prior years the "expert" told me I cannot deduct expense for a home daycare if the area used in the home is not exclusevly used for the business.
Date published: 2021-02-21
Rated 5 out of 5 by from I LOVE TURBO TAX TURBO TAX MAKES FILING EVEN EASIER AND INSURES I GET THE LARGEST REFUND I CAN GET.
Date published: 2021-02-21
Rated 4 out of 5 by from IT WAS HARD IN SOME PLACES AND EASIER IN SOME IT WAS EASIER THAN SITTING WAITING FOR SOMEONE TO DO THEM FOR ME BUT WHEN IT TRIED O GO BACK AND FIX A PROBLEM THAT I HAD I COULD'T IT WOULD'T LET ME
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 13409
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from So helpful! I really appreciate the assistance I received. I feel confident with them.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax is awesome! Very user friendly product and extremely easy to navigate.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax is easy to use! I have bee using TurboTax for many years now. It is easy and convenient to use. I would recomend this product to anyone.
Date published: 2021-02-21
Rated 5 out of 5 by from super easy to use - took me about 15 mins to do Easy to use product - really appreciate the free option
Date published: 2021-02-21
Rated 4 out of 5 by from Does its job. Gets the job done, but not without inconveniences and, this year, one flat-out error. 1) Appraently there are security issues with Macs, so that I could not save my return to an external hard drive as I went along and reopen it from there after leaving the program. At least a warning to that effect is needed. 2) Because of that snafu, the program did not completely transfer last year's info to the new return. 3) Even if in the end once decides that itemizing deductions is out, one wants to know how close to the floor one is; but there seems not to be a page that shows it. 4) In paying for filing my state return, I had to call customer service, and the number to dial was all but impossible to find. 5) What customer service told me was, preposterously, that my inability to submit my payment by credit card was the result of the use of a period after the middle initial in my name; how hard can it be to warn users to avoid punctuation? 6) The error, which a lot of customers will be very unhappy about if they discover it: it is not true that the floor for medical-expenses deductions has risen to 10% from 7.5% That was supposed to happen, but the change was put on hold. Several documents in the IRS site show that the level is still 7.5%; but the program says it operates on the basis of 10%. That kind of failure is inexcusable.
Date published: 2021-02-21
Rated 5 out of 5 by from the accuracy really satisfied with the service, very helpful during the whole process, most of all i enjoy how i can speak with someone no matter how small the question is because i second question myself in everything i do so thank you turbo tax!
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax Is As Good As It Gets! Every year they're Detailed, Quick and Painless! They are Awesome!
Date published: 2021-02-21
Rated 4 out of 5 by from Home Business Deductions I used an expert 3 years in a row. This is the first Tax Expert who new what they were doing. In prior years the "expert" told me I cannot deduct expense for a home daycare if the area used in the home is not exclusevly used for the business.
Date published: 2021-02-21
Rated 5 out of 5 by from I LOVE TURBO TAX TURBO TAX MAKES FILING EVEN EASIER AND INSURES I GET THE LARGEST REFUND I CAN GET.
Date published: 2021-02-21
Rated 4 out of 5 by from IT WAS HARD IN SOME PLACES AND EASIER IN SOME IT WAS EASIER THAN SITTING WAITING FOR SOMEONE TO DO THEM FOR ME BUT WHEN IT TRIED O GO BACK AND FIX A PROBLEM THAT I HAD I COULD'T IT WOULD'T LET ME
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 13409